Yongcumu Qu

According to our database, Yongcumu Qu authored at least 1 paper in 2022.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2022

Does Customers' Emotion toward Voice-based Service AI Cause Negative Reactions? Empirical Evidence from a Call Center.

Bin Li, Luning Liu, Weicheng Mao, Yongcumu Qu

Proceedings of the 55th Hawaii International Conference on System Sciences, 2022