Yiting Guo

According to our database, Yiting Guo authored at least 7 papers between 2013 and 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Measuring service quality based on customer emotion: An explainable AI approach.

Yiting Guo, Yilin Li, De Liu, Sean Xin Xu

Decis. Support Syst., January, 2024

Unveiling the Dynamics of Relationship Marketing in Online Communication: A Relational Dialectical View.

Yiting Guo, Chenshuo Sun, Qiang Wei, Sean Xin Xu, Yun Yuan

Proceedings of the 45th International Conference on Information Systems, 2024

2020

"She is not just a computer": Gender Role of AI Chatbots in Debt Collection.

Yiting Guo, Ximing Yin, De Liu, Sean Xin Xu

Proceedings of the 41st International Conference on Information Systems, 2020

2018

Quality Monitoring in Wire-Arc Additive Manufacturing Based on Spectrum.

Yiting Guo, Zhuang Zhao, Jing Han, Lianfa Bai

Proceedings of the 2nd International Conference on Video and Image Processing, 2018

2017

IT-Enabled Role Playing in Service Encounter: Design a Customer Emotion Management System in Call Centers.

Yiting Guo, Yilin Li, Qiang Wei, Sean Xin Xu

Proceedings of the International Conference on Information Systems, 2017

2015

Detecting the intellectual structure of library and information science based on formal concept analysis.

Ping Liu, Qiong Wu, Xiangming Mu, Kaipeng Yu, Yiting Guo

Scientometrics, 2015

2013

Aortic valve segmentation from ultrasound images based on shape constraint CV model.

Bin Dong, Yiting Guo, Bing Wang, Lixu Gu

Proceedings of the 35th Annual International Conference of the IEEE Engineering in Medicine and Biology Society, 2013