Yi-Chun Chuang

According to our database¹, Yi-Chun Chuang authored at least 2 papers in 2015.

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2015

The Key Successful Factors of Customer Service Experience.

[BibT_eX]

[DOI]

Proceedings of the 21st Americas Conference on Information Systems, 2015

Applying Affective Computing to Design a Decision Support System for Service Recovery.

[BibT_eX]

[DOI]

Proceedings of the 21st Americas Conference on Information Systems, 2015