Yi-Chun Chuang

According to our database, Yi-Chun Chuang authored at least 2 papers in 2015.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2015

The Key Successful Factors of Customer Service Experience.

Yi-Chun Chuang, Yen-Hao Hsieh

Proceedings of the 21st Americas Conference on Information Systems, 2015

Applying Affective Computing to Design a Decision Support System for Service Recovery.

Szu-Chieh Chen, Yi-Chun Chuang, Yen-Hao Hsieh

Proceedings of the 21st Americas Conference on Information Systems, 2015