Xinheng Fan

According to our database, Xinheng Fan authored at least 2 papers between 2014 and 2015.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2015

From Customer Satisfaction to Customer Experience: Online Customer Satisfaction Practice in International E-commerce.

Yanyang Liuqu, Xinheng Fan, Paul L. Fu

Proceedings of the Cross-Cultural Design Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage, 2015

2014

What Chinese Female Online Shoppers Need - A Case Study by Applying the Kano Model in E-Commerce.

Zhibo Yin, Lingxiao Zhang, Xinheng Fan, Wei Li

Proceedings of the Cross-Cultural Design, 2014