Wui-Gee Tan

According to our database1, Wui-Gee Tan authored at least 18 papers between 1997 and 2014.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

1998
2000
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2006
2008
2010
2012
2014
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Legend:

Book 
In proceedings 
Article 
PhD thesis 
Dataset
Other 

Links

On csauthors.net:

Bibliography

2014
Software-Mediated Process Assessment for IT Service Capability Management.
Proceedings of the 22st European Conference on Information Systems, 2014

Building a Software Tool for Transparent and Efficient Process Assessments in IT Service Management.
Proceedings of the Advancing the Impact of Design Science: Moving from Theory to Practice, 2014

2013
Software-Mediated Process Assessment in IT Service Management.
Proceedings of the Software Process Improvement and Capability Determination, 2013

A Tool for IT Service Management Process Assessment for Process Improvement.
Proceedings of the Product-Focused Software Process Improvement, 2013

A Decision Support Tool to Define Scope in IT Service Management Process Assessment and Improvement.
Proceedings of the Design Science at the Intersection of Physical and Virtual Design, 2013

2012
A model to select processes for IT service management improvement.
Proceedings of the Australasian Conference on Information Systems, 2012

2011
Towards A Framework And Contingency Theory For Performance Measurement: A Mixed-Method Approach.
Proceedings of the Pacific Asia Conference on Information Systems, 2011

IT Service Management: Towards a Contingency Theory of Performance Measurement.
Proceedings of the International Conference on Information Systems, 2011

2010
The Role of IT Service Management in Green IT.
Australas. J. Inf. Syst., 2010

2009
Implementing it Service Management: A Case Study Focussing on Critical Success Factors.
J. Comput. Inf. Syst., 2009

Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion.
Proceedings of the Australasian Conference on Information Systems, 2009

2007
Implementing Centralised IT Service Management: Drawing Lessons from the Public Sector.
Proceedings of the Australasian Conference on Information Systems, 2007

2006
Challenge of adopting multiple process improvement frameworks.
Proceedings of the Fourteenth European Conference on Information Systems, 2006

Transforming IT Service Management - the ITIL Impact.
Proceedings of the Australasian Conference on Information Systems, 2006

2001
Large packaged application software maintenance: a research framework.
J. Softw. Maintenance Res. Pract., 2001

Types of software evolution and software maintenance.
J. Softw. Maintenance Res. Pract., 2001

1998
Attitudes of maintenance personnel towards maintenance work: a comparative analysis.
J. Softw. Maintenance Res. Pract., 1998

1997
Attidudes of Singapore Maintentance Personnel Towards Maintenance Work.
Proceedings of the Third Pacific Asia Conference on Information Systems, 1997


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