Ward Whitt

Orcid: 0000-0003-4298-9964

Affiliations:
  • Columbia University, New York, NY, USA


According to our database1, Ward Whitt authored at least 214 papers between 1970 and 2024.

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Bibliography

2024
On Gaussian Markov processes and Polya processes.
Oper. Res. Lett., 2024

2023
Queueing networks with path-dependent arrival processes.
Queueing Syst. Theory Appl., October, 2023

2022
New decomposition approximations for queueing networks.
Queueing Syst. Theory Appl., 2022

Heavy traffic limits for queues with non-stationary path-dependent arrival processes.
Queueing Syst. Theory Appl., 2022

Correction to: Extremal GI/GI/1 queues given two moments: exploiting Tchebycheff systems.
Queueing Syst. Theory Appl., 2022

Applying optimization theory to study extremal GI/GI/1 transient mean waiting times.
Queueing Syst. Theory Appl., 2022

2021
Extremal GI/GI/1 queues given two moments: exploiting Tchebycheff systems.
Queueing Syst. Theory Appl., 2021

On the many-server fluid limit for a service system with routing based on delayed information.
Oper. Res. Lett., 2021

Queues with path-dependent arrival processes.
J. Appl. Probab., 2021

2020
Heavy-traffic limits for stationary network flows.
Queueing Syst. Theory Appl., 2020

Algorithms for the upper bound mean waiting time in the GI/GI/1 queue.
Queueing Syst. Theory Appl., 2020

Extremal models for the GI∕GI∕K waiting-time tail-probability decay rate.
Oper. Res. Lett., 2020

A Robust Queueing Network Analyzer Based on Indices of Dispersion.
CoRR, 2020

2019
A central-limit-theorem version of the periodic Little's law.
Queueing Syst. Theory Appl., 2019

Marked point processes in discrete time.
Queueing Syst. Theory Appl., 2019

The advantage of indices of dispersion in queueing approximations.
Oper. Res. Lett., 2019

Periodic Little's Law.
Oper. Res., 2019

Time-Varying Robust Queueing.
Oper. Res., 2019

Optimal battery purchasing and charging strategy at electric vehicle battery swap stations.
Eur. J. Oper. Res., 2019

2018
A broad view of queueing theory through one issue.
Queueing Syst. Theory Appl., 2018

Creating Work Breaks from Available Idleness.
Manuf. Serv. Oper. Manag., 2018

Using Robust Queueing to Expose the Impact of Dependence in Single-Server Queues.
Oper. Res., 2018

A Rare-Event Simulation Algorithm for Periodic Single-Server Queues.
INFORMS J. Comput., 2018

A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic.
INFORMS J. Comput., 2018

2017
Stabilizing performance in a service system with time-varying arrivals and customer feedback.
Eur. J. Oper. Res., 2017

2016
Heavy-traffic fluid limits for periodic infinite-server queues.
Queueing Syst. Theory Appl., 2016

Heavy-traffic limits for a single-server queue leading up to a critical point.
Oper. Res. Lett., 2016

A Poisson limit for the departure process from a queue with many busy servers.
Oper. Res. Lett., 2016

2015
The Power of Alternative Kolmogorov-Smirnov Tests Based on Transformations of the Data.
ACM Trans. Model. Comput. Simul., 2015

Stabilizing performance in a single-server queue with time-varying arrival rate.
Queueing Syst. Theory Appl., 2015

Stochastic grey-box modeling of queueing systems: fitting birth-and-death processes to data.
Queueing Syst. Theory Appl., 2015

Poisson and non-Poisson properties in appointment-generated arrival processes: The case of an endocrinology clinic.
Oper. Res. Lett., 2015

Achieving Rapid Recovery in an Overload Control for Large-Scale Service Systems.
INFORMS J. Comput., 2015

Using simulation to study service-rate controls to stabilize performance in a single-server queue with time-varying arrival rate.
Proceedings of the 2015 Winter Simulation Conference, 2015

2014
Diffusion approximation for an overloaded X model via a stochastic averaging principle.
Queueing Syst. Theory Appl., 2014

Approximate blocking probabilities in loss models with independence and distribution assumptions relaxed.
Perform. Evaluation, 2014

Heavy-traffic limits for queues with periodic arrival processes.
Oper. Res. Lett., 2014

The steady-state distribution of the M<sub>t</sub>/m/∞ queue with a sinusoidal arrival rate function.
Oper. Res. Lett., 2014

Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous Poisson Processes?
Manuf. Serv. Oper. Manag., 2014

Algorithms for Time-Varying Networks of Many-Server Fluid Queues.
INFORMS J. Comput., 2014

2013
Two-parameter heavy-traffic limits for infinite-server queues with dependent service times.
Queueing Syst. Theory Appl., 2013

OM Forum - Offered Load Analysis for Staffing.
Manuf. Serv. Oper. Manag., 2013

A Fluid Limit for an Overloaded X Model via a Stochastic Averaging Principle.
Math. Oper. Res., 2013

Statistical Analysis with Little's Law.
Oper. Res., 2013

Continuous-time Markov chain models to estimate the premium for extended hedge fund lockups.
Ann. Oper. Res., 2013

Using simulation to study statistical tests for arrival process and service time models for service systems.
Proceedings of the Winter Simulations Conference: Simulation Making Decisions in a Complex World, 2013

2012
A fluid model for many-server queues with time-varying arrivals and phase-type service distribution.
SIGMETRICS Perform. Evaluation Rev., 2012

The G t /GI/s t +GI many-server fluid queue.
Queueing Syst. Theory Appl., 2012

Extending the FCLT version of L=λW.
Oper. Res. Lett., 2012

A many-server fluid limit for the G<sub>t</sub>/G//s<sub>t</sub>+G/ queueing model experiencing periods of overloading.
Oper. Res. Lett., 2012

The Impact of Dependent Service Times on Large-Scale Service Systems.
Manuf. Serv. Oper. Manag., 2012

Stabilizing Customer Abandonment in Many-Server Queues with Time-Varying Arrivals.
Oper. Res., 2012

2011
Heavy-traffic limits for nearly deterministic queues: stationary distributions.
Queueing Syst. Theory Appl., 2011

Large-time asymptotics for the <i>G</i><sub><i>t</i></sub>/<i>M</i><sub><i>t</i></sub>/<i>s</i><sub><i>t</i></sub>+<i>GI</i><sub><i>t</i></sub> many-server fluid queue with abandonment.
Queueing Syst. Theory Appl., 2011

A Fluid Approximation for Service Systems Responding to Unexpected Overloads.
Oper. Res., 2011

A Network of Time-Varying Many-Server Fluid Queues with Customer Abandonment.
Oper. Res., 2011

Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity.
Oper. Res., 2011

2010
Heavy-traffic limits for nearly deterministic queues.
SIGMETRICS Perform. Evaluation Rev., 2010

A fluid approximation for large-scale service systems.
SIGMETRICS Perform. Evaluation Rev., 2010

Two-parameter heavy-traffic limits for infinite-server queues.
Queueing Syst. Theory Appl., 2010

Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing.
Oper. Res., 2010

An ODE for an Overloaded X Model Involving a Stochastic Averaging Principle
CoRR, 2010

A Fluid Limit for an Overloaded X Model Via an Averaging Principle
CoRR, 2010

Delay predictors for customer service systems with time-varying parameters.
Proceedings of the 2010 Winter Simulation Conference, 2010

2009
Heavy-traffic extreme value limits for Erlang delay models.
Queueing Syst. Theory Appl., 2009

Heavy-traffic limits for many-server queues with service interruptions.
Queueing Syst. Theory Appl., 2009

Real-Time Delay Estimation Based on Delay History.
Manuf. Serv. Oper. Manag., 2009

Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems.
Manuf. Serv. Oper. Manag., 2009

Queue-and-Idleness-Ratio Controls in Many-Server Service Systems.
Math. Oper. Res., 2009

Responding to Unexpected Overloads in Large-Scale Service Systems.
Manag. Sci., 2009

Service Interruptions in Large-Scale Service Systems.
Manag. Sci., 2009

Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments.
Manag. Sci., 2009

The Impact of Delay Announcements in Many-Server Queues with Abandonment.
Oper. Res., 2009

2008
The last departure time from an M<sub>t</sub>/G/infinity queue with a terminating arrival process.
Queueing Syst. Theory Appl., 2008

Fluid Models for Overloaded Multiclass Many-Server Queueing Systems with First-Come, First-Served Routing.
Manag. Sci., 2008

Staffing of Time-Varying Queues to Achieve Time-Stable Performance.
Manag. Sci., 2008

REal-time delay estimation in call centers.
Proceedings of the 2008 Winter Simulation Conference, Global Gateway to Discovery, 2008

2007
Exploiting regenerative structure to estimate finite time averages via simulation.
ACM Trans. Model. Comput. Simul., 2007

Insensitivity for PS server farms with JSQ routing.
SIGMETRICS Perform. Evaluation Rev., 2007

Analysis of join-the-shortest-queue routing for web server farms.
Perform. Evaluation, 2007

Two-Moment Approximations for Maxima.
Oper. Res., 2007

Power Algorithms for Inverting Laplace Transforms.
INFORMS J. Comput., 2007

2006
The Impact of Increased Employee Retention on Performance in a Customer Contact Center.
Manuf. Serv. Oper. Manag., 2006

Sensitivity of Performance in the Erlang-A Queueing Model to Changes in the Model Parameters.
Oper. Res., 2006

Fluid Models for Multiserver Queues with Abandonments.
Oper. Res., 2006

A Unified Framework for Numerically Inverting Laplace Transforms.
INFORMS J. Comput., 2006

Chapter 13 Analysis for Design.
Proceedings of the Simulation, 2006

2005
Two fluid approximations for multi-server queues with abandonments.
Oper. Res. Lett., 2005

A Staffing Algorithm for Call Centers with Skill-Based Routing.
Manuf. Serv. Oper. Manag., 2005

Heavy-Traffic Limits for the <i>G</i>/<i>H</i><sub>2</sub>*/<i>n</i>/<i>m</i>Queue.
Math. Oper. Res., 2005

Engineering Solution of a Basic Call-Center Model.
Manag. Sci., 2005

2004
Heavy-Traffic Limits for Loss Proportions in Single-Server Queues.
Queueing Syst. Theory Appl., 2004

Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments.
Manag. Sci., 2004

A Diffusion Approximation for the G/GI/n/m Queue.
Oper. Res., 2004

2003
How Multiserver Queues Scale with Growing Congestion-Dependent Demand.
Oper. Res., 2003

2002
A Time-Dependent Queueing-Network Model to Describe the Life-Cycle Dynamics of Private-Line Telecommunication Services.
Telecommun. Syst., 2002

2001
Resource Sharing for Book-Ahead and Instantaneous-Request Calls Using a CLT Approximation.
Telecommun. Syst., 2001

A Nonstationary Offered-Load Model for Packet Networks.
Telecommun. Syst., 2001

The Reflection Map with Discontinuities.
Math. Oper. Res., 2001

2000
The impact of a heavy-tailed service-time distribution upon the M/GI/s waiting-time distribution.
Queueing Syst. Theory Appl., 2000

An overview of Brownian and non-Brownian FCLTs for the single-server queue.
Queueing Syst. Theory Appl., 2000

Workload bounds in fluid models with priorities.
Perform. Evaluation, 2000

1999
Resource sharing for book-ahead and instantaneous-request calls.
IEEE/ACM Trans. Netw., 1999

Dynamic staffing in a telephone call center aiming to immediately answer all calls.
Oper. Res. Lett., 1999

Decomposition approximations for time-dependent Markovian queueing networks.
Oper. Res. Lett., 1999

Using different response-time requirements to smooth time-varying demand for service.
Oper. Res. Lett., 1999

Explicit M/G/1 waiting-time distributions for a class of long-tail service-time distributions.
Oper. Res. Lett., 1999

Variance Reduction in Simulations of Loss Models.
Oper. Res., 1999

Computing Laplace Transforms for Numerical Inversion Via Continued Fractions.
INFORMS J. Comput., 1999

1998
Effective bandwidths with priorities.
IEEE/ACM Trans. Netw., 1998

Periodic load balancing.
Queueing Syst. Theory Appl., 1998

Fitting Mixtures of Exponentials to Long-Tail Distributions to Analyze Network.
Perform. Evaluation, 1998

Numerical Inversion of Multidimensional Laplace Transforms by the Laguerre Method.
Perform. Evaluation, 1998

Extending the effective bandwidth concept to networks with priority classes.
IEEE Commun. Mag., 1998

1997
The time-dependent Erlang loss model with retrials.
Telecommun. Syst., 1997

Peak Congestion in Multi-Server Service Systems with Slowly Varying Arrival Rates.
Queueing Syst. Theory Appl., 1997

Control and Recovery from Rare Congestion Events in a Large Multi-Server System.
Queueing Syst. Theory Appl., 1997

Asymptotics for M/G/1 Low-Priority Waiting-Time Tail Probabilities.
Queueing Syst. Theory Appl., 1997

Long-Tail Buffer-Content Distributions in Broadband Networks.
Perform. Evaluation, 1997

Limits and approximations for the M/G/1 LIFO waiting-time distribution.
Oper. Res. Lett., 1997

Numerical Solution of Piecewise-Stationary <i>M</i><sub><i>t</i></sub>/<i>G</i><sub><i>t</i></sub>/1 Queues.
Oper. Res., 1997

Probabilistic Scaling for the Numerical Inversion of Nonprobability Transforms.
INFORMS J. Comput., 1997

Fitting Mixtures of Exponentials to Long-Tail Distributions to Analyze Network Performance Models.
Proceedings of the Proceedings IEEE INFOCOM '97, 1997

1996
Simulation Run Lengths to Estimate Blocking Probabilities.
ACM Trans. Model. Comput. Simul., 1996

Estimating the parameters of a nonhomogeneous Poisson process with linear rate.
Telecommun. Syst., 1996

Computing Distributions and Moments in Polling Models by Numerical Transform Inversion.
Perform. Evaluation, 1996

Stationary-Process Approximations for the Nonstationary Erlang Loss Model.
Oper. Res., 1996

Exponential Approximations for Tail Probabilities in Queues II: Sojourn Time and Workload.
Oper. Res., 1996

On the Laguerre Method for Numerically Inverting Laplace Transforms.
INFORMS J. Comput., 1996

1995
An inversion algorithm to compute blocking probabilities in loss networks with state-dependent rates.
IEEE/ACM Trans. Netw., 1995

Squeezing the Most Out of ATM.
IEEE Trans. Commun., 1995

A comparison of the sliding window and the leaky bucket.
Queueing Syst. Theory Appl., 1995

Heavy-traffic extreme-value limits for queues.
Oper. Res. Lett., 1995

Calculating the M/G/1 busy-period density and LIFO waiting-time distribution by direct numerical transform inversion.
Oper. Res. Lett., 1995

Calculating Normalization Constants of Closed Queueing Networks by Numerically Inverting Their Generating Functions.
J. ACM, 1995

Exponential Approximations for Tail Probabilities in Queues, I: Waiting Times.
Oper. Res., 1995

Numerical Inversion of Laplace Transforms of Probability Distributions.
INFORMS J. Comput., 1995

Efficiently providing multiple grades of service with protection against overloads in shared resources.
AT&T Tech. J., 1995

Simulation Run Length Planning for Stochastic Loss Models.
Proceedings of the 27th conference on Winter simulation, 1995

<i>Q<sup>2</sup></i>: A New Performance Analysis Tool Exploiting Numerical Transform Inversion.
Proceedings of the MASCOTS '95, 1995

An Inversion Algorithm for Loss Networks with State-Dependent Rates.
Proceedings of the Proceedings IEEE INFOCOM '95, 1995

1994
The pros and cons of a job buffer in a token-bank rate-control throttle.
IEEE Trans. Commun., 1994

Large deviations behavior of counting processes and their inverses.
Queueing Syst. Theory Appl., 1994

Waiting-time tail probabilities in queues with long-tail service-time distributions.
Queueing Syst. Theory Appl., 1994

A heavy-traffic expansion for asymptotic decay rates of tail probabilities in multichannel queues.
Oper. Res. Lett., 1994

Unstable Asymptomatics for Nonstationary Queues.
Math. Oper. Res., 1994

Traffic models for wireless communication networks.
IEEE J. Sel. Areas Commun., 1994

Transient Behavior of the M/G/1 Workload Process.
Oper. Res., 1994

Towards better multi-class parametric-decomposition approximations for open queueing networks.
Ann. Oper. Res., 1994

An algorithm to compute blocking probabilities in multi-rate multi-class multi-resource loss models.
Proceedings of the Fifth IEEE International Workshop on Computer-Aided Modeling, 1994

1993
Tail probabilities with statistical multiplexing and effective bandwidths in multi-class queues.
Telecommun. Syst., 1993

Networks of infinite-server queues with nonstationary Poisson input.
Queueing Syst. Theory Appl., 1993

Diffusion approximations for open queueing networks with service interruptions.
Queueing Syst. Theory Appl., 1993

Estimating Customer and Time Averages.
Oper. Res., 1993

The Physics of the Mt/G/∞ Queue.
Oper. Res., 1993

1992
Correction note on <i>L = lambda W</i>.
Queueing Syst. Theory Appl., 1992

Counterexamples for comparisons of queues with finite waiting rooms.
Queueing Syst. Theory Appl., 1992

The Fourier-series method for inverting transforms of probability distributions.
Queueing Syst. Theory Appl., 1992

Solving probability transform functional equations for numerical inversion.
Oper. Res. Lett., 1992

Numerical inversion of probability generating functions.
Oper. Res. Lett., 1992

Asymptotic Formulas for Markov Processes with Applications to Simulation.
Oper. Res., 1992

A Storage Model with a Two-State Random Environment.
Oper. Res., 1992

The Asymptotic Efficiency of Simulation Estimators.
Oper. Res., 1992

The Brownian approximation for rate-control throttles and the G/G/1/C queue.
Discret. Event Dyn. Syst., 1992

1991
Investigating dependence in packet queues with the index of dispersion for work.
IEEE Trans. Commun., 1991

A review of <i>L</i>=lambda W and extensions.
Queueing Syst. Theory Appl., 1991

Decompositions of the<i>M/M</i>/1 transition function.
Queueing Syst. Theory Appl., 1991

Estimating the asymptotic variance with batch means.
Oper. Res. Lett., 1991

1990
Queues with Service Times and Interarrival Times Depending Linearly and Randomly upon Waiting Times.
Queueing Syst. Theory Appl., 1990

On Arrivals That See Time Averages.
Oper. Res., 1990

1989
Dependence in packet queues.
IEEE Trans. Commun., 1989

Calculating time-dependent performance measures for the M/M/1 queue.
IEEE Trans. Commun., 1989

Limits for Queues as the Waiting Room Grows.
Queueing Syst. Theory Appl., 1989

Measurements and approximations to describe the offered traffic and predict the average workload in a single-server queue.
Proc. IEEE, 1989

An Interpolation Approximation for the Mean Workload in a GI/G/1 Queue.
Oper. Res., 1989

Extensions of the Queueing Relations <i>L</i> = λ<i>W</i> and <i>H</i> = λ<i>G</i>.
Oper. Res., 1989

Indirect Estimation Via <i>L</i> = λ<i>W</i>.
Oper. Res., 1989

Simulation run length planning.
Proceedings of the 21st Winter Simulation Conference, 1989

1988
Simple spectral Representations for the M/M/1 Queue.
Queueing Syst. Theory Appl., 1988

An LIL Version of <i>L</i> = λ<i>W</i>.
Math. Oper. Res., 1988

Ordinary CLT and WLLN Versions of <i>L</i> = λ<i>W</i>.
Math. Oper. Res., 1988

Estimating Average Production Intervals Using Inventory Measurements: Little's Law for Partially Observable Processes.
Oper. Res., 1988

1987
Transient Behavior of the M/M/1 Queue: Starting at the Origin.
Queueing Syst. Theory Appl., 1987

1986
Sufficient Conditions for Functional-Limit-Theorem Versions of L = lambda W.
Queueing Syst. Theory Appl., 1986

A Central-Limit-Theorem Version of L = lambda W.
Queueing Syst. Theory Appl., 1986

The Influence of Service-Time Variability in a Closed Network of Queues.
Perform. Evaluation, 1986

Stochastic Comparisons for Non-Markov Processes.
Math. Oper. Res., 1986

Characterizing Superposition Arrival Processes in Packet Multiplexers for Voice and Data.
IEEE J. Sel. Areas Commun., 1986

Deciding Which Queue to Join: Some Counterexamples.
Oper. Res., 1986

1985
Blocking when service is required from several facilities simultaneously.
AT&T Tech. J., 1985

1984
The amount of overtaking in a network of queues.
Networks, 1984

Erratum.
Math. Oper. Res., 1984

Departures from a Queue with Many Busy Servers.
Math. Oper. Res., 1984

Minimizing Delays in the <i>GI</i>/<i>G</i>/1 Queue.
Oper. Res., 1984

Open and closed models for networks of queues.
AT&T Bell Lab. Tech. J., 1984

Heavy-traffic approximations for service systems with blocking.
AT&T Bell Lab. Tech. J., 1984

On approximations for queues, III: Mixtures of exponential distributions.
AT&T Bell Lab. Tech. J., 1984

On approximations for queues, I: Extremal distributions.
AT&T Bell Lab. Tech. J., 1984

On approximations for queues, II: Shape constraints.
AT&T Bell Lab. Tech. J., 1984

1983
Performance of the Queueing Network Analyzer.
Bell Syst. Tech. J., 1983

The Queueing Network Analyzer.
Bell Syst. Tech. J., 1983

Comparing batch delays and customer delays.
Bell Syst. Tech. J., 1983

1982
The marshall and stoyan bounds for IMRL/G/1 queues are tight.
Oper. Res. Lett., 1982

Refining diffusion approximations for queues.
Oper. Res. Lett., 1982

Existence of Limiting Distributions in the <i>GI</i>/<i>G</i>/<i>s</i> Queue.
Math. Oper. Res., 1982

Approximating a Point Process by a Renewal Process, I: Two Basic Methods.
Oper. Res., 1982

1981
On Stochastic Bounds for the Delay Distribution in the <i>GI</i>/<i>G</i>/<i>s</i> Queue.
Oper. Res., 1981

The Stationary Distribution of a Stochastic Clearing Process.
Oper. Res., 1981

Heavy-Traffic Limits for Queues with Many Exponential Servers.
Oper. Res., 1981

1980
Continuity of Generalized Semi-Markov Processes.
Math. Oper. Res., 1980

Some Useful Functions for Functional Limit Theorems.
Math. Oper. Res., 1980

1979
Approximations of Dynamic Programs, II.
Math. Oper. Res., 1979

1978
Approximations of Dynamic Programs, I.
Math. Oper. Res., 1978

1970
Letter to the Editor - A Guide to the Application of Limit Theorems for Sequences of Stochastic Processes.
Oper. Res., 1970


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