Walter Brenner

Orcid: 0000-0002-0657-4385

Affiliations:
  • University of St. Gallen, Switzerland


According to our database1, Walter Brenner authored at least 181 papers between 1988 and 2022.

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Bibliography

2022
Digitalisierung: Welche Rolle spielen CIOs heute und in Zukunft?
HMD Prax. Wirtsch., 2022

2021
Management of Artificial Intelligence: Feasibility, Desirability and Viability.
Proceedings of the Engineering the Transformation of the Enterprise, 2021

2020
On Integrating Design Thinking for Human-Centered Requirements Engineering.
IEEE Softw., 2020

Management von Künstlicher Intelligenz in Unternehmen.
HMD Prax. Wirtsch., 2020

How affordances of chatbots cross the chasm between social and traditional enterprise systems.
Electron. Mark., 2020

How Enterprises Adopt Agile Forms of Organizational Design: A Multiple-Case Study.
Data Base, 2020

2019
The Impact of Digitalization on the IT Department.
Bus. Inf. Syst. Eng., 2019

Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

A Socio-Technical Approach to Manage Analytics-as-a-Service - Results of an Action Design Research Project.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

How Enterprises Adopt Agile Structures: A Multiple-Case Study.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

2018
Product Lifecycle Management im Konzernumfeld - Herausforderungen, Lösungsansätze und Handlungsempfehlungen.
HMD Prax. Wirtsch., 2018

Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements in Design Thinking Projects.
Proceedings of the Multikonferenz Wirtschaftsinformatik 2018: Data driven X, 2018

Exploring Affordances of Slack Integrations and Their Actualization Within Enterprises - Towards an Understanding of How Chatbots Create Value.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

The Evolution of IS Projects in Manufacturing Industries: The Case of Product Lifecycle Management.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

2017
Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer.
MIS Q. Executive, 2017

How AUDI AG Established Big Data Analytics in Its Digital Transformation.
MIS Q. Executive, 2017

Auf dem Weg zu einer Informatik neuer Prägung in Wissenschaft, Studium und Wirtschaft.
Inform. Spektrum, 2017

Understanding the Value and Organizational Implications of Big Data Analytics - The Case of AUDI AG.
Proceedings of the International Conference on Information Systems, 2017

Digital Product Innovation in Manufacturing Industries - Towards a Taxonomy for Feedback-driven Product Development Scenarios.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

Defining Archetypes of E-Collaboration for Product Development in The Automotive Industry.
Proceedings of the 25th European Conference on Information Systems, 2017

Capturing Functional Affordances of Enterprise Social Software.
Proceedings of the 23rd Americas Conference on Information Systems, 2017

Towards an understanding of how and why Design Science Research scholars evaluate.
Proceedings of the Australasian Conference on Information Systems, 2017

2016
How Deutsche Bank's IT Division Used Design Thinking to Achieve Customer Proximity.
MIS Q. Executive, 2016

Stepwise Evolution of Capabilities for Harnessing Digital Data Streams in Data-Driven Industrial Services.
MIS Q. Executive, 2016

Understanding the Business Value of Intelligent Products for Product Development in Manufacturing Industries.
Proceedings of the 8th International Conference on Information Management and Engineering, 2016

A Taxonomy of Industrial Service Systems Enabled by Digital Product Innovation.
Proceedings of the 49th Hawaii International Conference on System Sciences, 2016

An e-mail embedded software prototype for knowledge management.
Proceedings of the CONF-IRM 2016, 2016

Towards Understanding closed-loop PLM: The Role of Product Usage Data for Product Development enabled by intelligent Properties.
Proceedings of the 29th Bled eConference: Digital Economy, 2016

Challenges in Product Lifecycle Management - Evidence from the Automotive Supply Industry.
Proceedings of the Australasian Conference on Information Systems, 2016

2015
Nutzenpotentiale cyber-physischer Systeme für industrielle Dienstleistungen 4.0.
HMD Prax. Wirtsch., 2015

Measuring IT Service Management Capability: Scale Development and Empirical Validation.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

Mobile Work Support for Field Service: A Literature Review and Directions for Future Research.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

Empowering Technical Customer Service by Cyber-Physical Industrial Equipment: Exploring Rationales, Opportunities, and Impediments.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

The Generative Capacity of Digital Artifacts: A Mapping of the Field.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Consumer-Centric Information Systems: A Literature Review and Avenues for Further Research.
Proceedings of the International Conference on Information Systems, 2015

FC Bayern München Goes Social - The Value of Social Media for Professional Sports Clubs.
Proceedings of the 23rd European Conference on Information Systems, 2015

Understanding the Business Value: Towards a Taxonomy of Industrial Use Scenarios enabled by Cyber-Physical Systems in the Equipment Manufacturing Industry.
Proceedings of the CONF-IRM 2015, 2015

2014
User, Use & Utility Research - Die Gestaltungsperspektive der Wirtschaftsinformatik auf den digitalen Nutzer.
Wirtschaftsinf., 2014

Developing a maturity model for service systems in heavy equipment manufacturing enterprises.
Inf. Manag., 2014

Projektübergreifendes Management - Der strategische Applikationslebenszyklus am Beispiel des BMW Q-Cockpit.
HMD Prax. Wirtsch., 2014

Massive Open Online Courses.
Bus. Inf. Syst. Eng., 2014

User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering.
Bus. Inf. Syst. Eng., 2014

Application Services Outsourcing in the Banking Industry - Current Strategies and Challenges.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2014

Competition of Fixed and Mobile Broadband - Separate Markets, Overlap or Takeover?
Proceedings of the International Conference on Information Systems, 2014

Towards an Application Life-Cycle Approach for Selective Outsourcing.
Proceedings of the 47th Hawaii International Conference on System Sciences, 2014

Succeeding in Application Services Outsourcing Strategies - a Contingency Perspective.
Proceedings of the 22st European Conference on Information Systems, 2014

Role Allocation and Governance of Interorganizational Networks in Machine-to-Machine-Communication.
Proceedings of the 22st European Conference on Information Systems, 2014

Fit for Continuous Integration: How Organizations Assimilate an Agile Practice.
Proceedings of the 20th Americas Conference on Information Systems, 2014

2013
From Palaces to Yurts: Why Requirements Engineering Needs Design Thinking.
IEEE Internet Comput., 2013

Toward a model of effective monitoring of IT application development and maintenance suppliers in multisourced environments.
Int. J. Account. Inf. Syst., 2013

IT evaluation in business groups: a maturity model.
Proceedings of the 28th Annual ACM Symposium on Applied Computing, 2013

Developing a Maturity Model for Product-Service Systems in Manufacturing Enterprises.
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013

Managing Global IT Delivery Networks: A Literature Review from the Supplier's Perspective.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

Fixed and Mobile Broadband Substitution in the OECD Countries - A Quantitative Analysis of Competitive Effects.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

IT Governance in Multi-business Organizations: Performance Impacts and Levers from Processes, Structures, and Relational Mechanisms.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

Introduction to Innovation and the Digital Economy Minitrack.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

Governance kundenzentrierter Informationstechnologie - Zentrale Praktiken der Neuausrichtung von IT-Organisationen.
Proceedings of the 43. Jahrestagung der Gesellschaft für Informatik, 2013

A Design Thinking Role Model Enables Creativity in IT: Case of the Financial Industry.
Proceedings of the CONF-IRM 2013, 2013

Information Systems in the Industrial Service Business: Analyzing Unaddressed Requirements in a Multiple Case Study.
Proceedings of the CONF-IRM 2013, 2013

The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing.
Proceedings of the 19th Americas Conference on Information Systems, 2013

Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry.
Proceedings of the 19th Americas Conference on Information Systems, 2013

The Influence of IT Governance on Service Processes in Multi-Business Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms.
Proceedings of the 19th Americas Conference on Information Systems, 2013

The Role of Application Portfolio Management in Application Services Outsourcing: Explicating Variations in Application Portfolio Management among Outsourcing Gestalts.
Proceedings of the Australasian Conference on Information Systems, 2013

Explicating Performance Impacts of IT Governance and Data Governance in Multi-Business Organisations.
Proceedings of the Australasian Conference on Information Systems, 2013

2012
Finding Balanced Scorecards for Business Driven IT Service Portfolio Management: A Literature Review.
Int. J. IT Bus. Alignment Gov., 2012

The Influence Of Information Technology On Industrial Services In The Manufacturing Industry - A Literature Review And Future Research Directions.
Proceedings of the 16th Pacific Asia Conference on Information Systems, 2012

Global IT Multisourcing: Objectives, Challenges And Requirements In Multinational Insurance Companies.
Proceedings of the 16th Pacific Asia Conference on Information Systems, 2012

IT Governance Mechanisms in Multisourcing-A Business Group Perspective.
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012

Finding the Right Balanced Scorecard for Business-Driven IT Management: A Literature Review.
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012

Organisationsgestaltung der Demand-IT.
Proceedings of the 57. Jahrestagung der Deutschen Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie, 42. Jahrestagung der Gesellschaft für Informatik, Was bewegt uns in der/die Zukunft?, 2012

Exploring the Shadows: IT Governance Approaches to User-Driven Innovation.
Proceedings of the 20th European Conference on Information Systems, 2012

Towards a Better Understanding of IT Cost Drivers of Asset Management Companies.
Proceedings of the CONF-IRM 2012, 2012

IT Multisourcing in International Insurance Companies.
Proceedings of the 18th Americas Conference on Information Systems, 2012

Comparing IT Supplier Selection Criteria in Single- Versus Multi-Sourcing Constellations: An Empirical Study.
Proceedings of the 18th Americas Conference on Information Systems, 2012

Managing costs and performance of IT in business groups: Towards a performance measurement model for global insurance business groups.
Proceedings of the 18th Americas Conference on Information Systems, 2012

Facilitating the Performance of IT Evaluation in Business Groups: Towards a Maturity Model.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
A methodical procedure for designing consumer oriented on-demand IT service propositions.
Inf. Syst. E Bus. Manag., 2011

A Method for the Management of Service Innovation Projects in Mature Organizations.
Int. J. Serv. Sci. Manag. Eng. Technol., 2011

A Governance Mechanisms Framework for Multisourcing in Business Groups.
Int. J. IT Bus. Alignment Gov., 2011

A Multisourcing Maturity Model as an IT Governance Mechanism for Business Groups.
Int. J. IT Bus. Alignment Gov., 2011

Balancing Customer Requirements and IT Service Standardisation - A Procedural Reference Model for Individualised IT Service Agreement Configurations.
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2011

Entwicklung eines Reifegradmodells zur Steuerung einer Multisourcing-Initiative auf Konzern-Ebene.
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011

Management Of IT Costs And Performance In Business Groups: Analysis Of Unaddressed Requirements.
Proceedings of the Pacific Asia Conference on Information Systems, 2011

Towards a Multisourcing Maturity Model as an Instrument of IT Governance at a Multinational Enterprise.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011

Customizing IT Service Agreements as a Self Service by means of Productized Service Propositions.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011

Mechanisms to Implement a Global Multisourcing Strategy.
Proceedings of the New Studies in Global IT and Business Service Outsourcing, 2011

Variant configuration for IT-services and its impact on the service request fulfillment process.
Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

2010
PPS im IT-Servicemanagement: Möglichkeiten und Grenzen für die Provisionierung standardisierter Services.
HMD Prax. Wirtsch., 2010

Vorwort.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010

Managing the Current Customization of Process Related IT-Services.
Proceedings of the 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), 2010

Vertical Platform Interaction on the Internet: How ISP and CDN Interact.
Proceedings of the 18th European Conference on Information Systems, 2010

Mass Customizing IT Service Agreements: Towards Individualized On-Demand Services.
Proceedings of the 18th European Conference on Information Systems, 2010

Management of Service Innovation Projects: A Case Study from a German Financial Services Provider.
Proceedings of the INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27, 2010

Generic Management Challenges of Adopting IT-Shared Services.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

IT Shared Service Center and External Market Activities.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

Deriving a Research Agenda for the Management of Multisourcing Relationships Based on a Literature Review.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

State of the art: Managing costs and performance of Information Technology.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

Aligning IT-service propositions to changing business requirements in ongoing servicesystems.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

Reuse-Mechanisms for Mass Customizing IT-Service Agreements.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009
Quality of Service Delivery: Economic Effects of Multi-Homing and Content Delivery Networks.
Proceedings of the Business Services: Konzepte, 2009

Tool Support for Achieving Qualitative Security Assessments of Critical Infrastructures - The ESSAF Framework for Structured Qualitative Analysis.
Proceedings of the SECRYPT 2009, 2009

Collaborative Security Assessments in Embedded Systems Development - The ESSAF Framework for Structured Qualitative Analysis.
Proceedings of the SECRYPT 2009, 2009

A Classification of Shared Service Centers: Insights from the IT Services Industry.
Proceedings of the Pacific Asia Conference on Information Systems, 2009

Price Setting in Two-Sided Markets for Internet Connectivity.
Proceedings of the Network Economics for Next Generation Networks, 2009

Business Opportunities with Web Services in the Case of Ebay.
Proceedings of the 42st Hawaii International International Conference on Systems Science (HICSS-42 2009), 2009

Design Rules for User-Oriented IT Service Descriptions.
Proceedings of the 42st Hawaii International International Conference on Systems Science (HICSS-42 2009), 2009

Enabling Services - Spezifikation plattformbasierter Vorleistungen in der Telekommunikation.
Proceedings of the 39. Jahrestagung der Gesellschaft für Informatik, Im Focus das Leben, INFORMATIK 2009, Lübeck, Germany, September 28, 2009

Kundenorientierung in der IT-Service-Produktisierung - ein Datenmodell zur Leistungsbeschreibung.
Proceedings of the 39. Jahrestagung der Gesellschaft für Informatik, Im Focus das Leben, INFORMATIK 2009, Lübeck, Germany, September 28, 2009

Specifying Enabling Services in Telecommunications Service Systems.
Proceedings of the 15th Americas Conference on Information Systems, 2009

Definition and Classification of IT-Shared-Service-Center.
Proceedings of the 15th Americas Conference on Information Systems, 2009

Challenges in IT Supply Chain Management.
Proceedings of the 15th Americas Conference on Information Systems, 2009

How to Provide the Desirable Business Outcome in International IT Projects: A Cross-Case Analysis.
Proceedings of the 15th Americas Conference on Information Systems, 2009

Success Factors in IT-Projects to Provide Customer Value Propositions.
Proceedings of the Australasian Conference on Information Systems, 2009

2008
Shared-Service-Organisationen als Möglichkeit wertorientierter Steuerung des IT-Bereichs.
HMD Prax. Wirtsch., 2008

Qualität im Internet.
Elektrotech. Informationstechnik, 2008

Geschäftsmodelle für die Umsetzung von Quality-of-Service im Breitband-Internet.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008

Erfolgsmessgrössen bei IT Shared Service Organisationen.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008

Vorwort: Informationsmanagement und IT-Outsourcing.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008

Vorwort: IT Performance Management / IT-Controlling.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008

Where to Start with SOA: Criteria for Selecting SOA Projects.
Proceedings of the 41st Hawaii International International Conference on Systems Science (HICSS-41 2008), 2008

Service Consumer Model: Understanding and Describing Consumers for New Service Development.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

Production Planning for IT-Service Providers: An ERP-based Concept.
Proceedings of the Australasian Conference on Information Systems, 2008

2007
Produkt- und serviceorientiertes IT-Controlling am Fallbeispiel T-Systems ActiveBilling.
HMD Prax. Wirtsch., 2007

Excellence-Modell der Industrialisierung des Informationsmanagements.
HMD Prax. Wirtsch., 2007

Mobilizing customer relationship management: A journey from strategy to system design.
Bus. Process. Manag. J., 2007

Success Factors in the Introduction of Standard Software in Core Processes of Banks.
Proceedings of the Fifteenth European Conference on Information Systems, 2007

A Service Model for the Development of Management Systems for IT-enabled Services.
Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007

2006
CRM collaboration in financial services networks: a multi-case analysis.
J. Enterp. Inf. Manag., 2006

SOX-IT-Compliance bei Novartis.
HMD Prax. Wirtsch., 2006

Mobile Systems for Customer Service Differentiation the Case of Lufthansa.
Proceedings of the Pacific Asia Conference on Information Systems, 2006

Integrated Information Management - Applying Successful Industrial Concepts in IT.
Business Engineering, Springer, ISBN: 978-3-540-32306-8, 2006

2005
Strategy Alignment of Mobile Solutions in Customer-Oriented Processes.
Wirtschaftsinf., 2005

Erratum to: Dissertationserhebung in der Wirtschaftsinformatik 2004.
Wirtschaftsinf., 2005

Dissertationserhebung in der wirtschaftsinformatik 2004.
Wirtschaftsinf., 2005

Customer Relationship Management in Business Networks: Lessons fromt eh Financial Services Industry in Germany and Switzerland.
MIS Q. Executive, 2005

Towards a procedure model in terminology management.
J. Documentation, 2005

Toward Improved Community-Supporting Systems Design: A Study of Professional Community Activity.
Int. J. Technol. Hum. Interact., 2005

Industrialisierung des IT-Sourcings.
HMD Prax. Wirtsch., 2005

Improving performance of customer-processes with knowledge management.
Bus. Process. Manag. J., 2005

Performance Measurement of Mobile Marketing in Multi-Channel Environments.
Proceedings of the 2005 International Conference on Mobile Business (ICMB 2005), 2005

Proposition of an M-Business Procedure Model for the Development of Mobile User Interfaces.
Proceedings of the 2005 International Conference on Mobile Business (ICMB 2005), 2005

Architecture for Customer Relationship Management Approaches in Financial Services.
Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS-38 2005), 2005

ITIL as Common Practice Reference Model for IT Service Management: Formal Assessment and Implications for Practice.
Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce, and e-Services (EEE 2005), 29 March, 2005

Distribution of Cost over the Application Lifecycle - a Multi-case Study.
Proceedings of the 13th European Conference on Information Systems, 2005

Service-Oriented IT Management: Benefit, Cost and Success Factors.
Proceedings of the 13th European Conference on Information Systems, 2005

Knowledge Management Capabilities in CRM: Making Knowledge For, From, and About Customers Work.
Proceedings of the A Conference on a Human Scale. 11th Americas Conference on Information Systems, 2005

2004
Untersuchung der Lebenszykluskosten von IT-Anwendungen.
Wirtschaftsinf., 2004

ITIL als Common-Practice-Referenzmodell für das IT-Service-Management - Formale Beurteilung und Implikationen für die Praxis.
Wirtschaftsinf., 2004

Serviceorientiertes IT-Management nach ITIL: Möglichkeiten und Grenzen.
HMD Prax. Wirtsch., 2004

Fallstudie: ITIL-konformer Service Desk bei T-Mobile Deutschland.
HMD Prax. Wirtsch., 2004

Measuring the Utilization of Collaboration Technology for Knowledge Development and Exchange in Virtual Communities.
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004

Customer Knowledge Management - Improving Performance of Customer Relationship Management with Knowledge Management.
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004

Collaborative Customer Management in Financial Services Alliances.
Proceedings of the 10th Americas Conference on Information Systems, 2004

2003
Knowledge-enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1].
J. Knowl. Manag., 2003

Auf dem Weg zu einem produkt- und dienstleistungsorientierten IT-Management.
HMD Prax. Wirtsch., 2003

Konzepte für ein produktorientiertes Informationsmanagement.
Proceedings of the Wirtschaftsinformatik 2003, Medien - Märkte - Mobilität, Band II, 2003

Content Management zur Realisierung von Customer Knowledge Performance - Konzeption und Umsetzung bei einem Finanzdienstleister.
Proceedings of the Wirtschaftsinformatik 2003, Medien - Märkte - Mobilität, Band II, 2003

A product-based information management approach.
Proceedings of the 11th European Conference on Information Systems, 2003

Do you know your terms? - A procedure model for terminology management.
Proceedings of the 11th European Conference on Information Systems, 2003

Case Study: M-Commerce at Helsana Health Insurance: Mobile Premium Calculator.
Proceedings of the 14th International Workshop on Database and Expert Systems Applications (DEXA'03), 2003

2002
Referenzprozesse für elektronische Ausschreibungen aus Sicht des industriellen Einkaufs.
Wirtschaftsinf., 2002

E-Procurement in der öffentlichen Beschaffung.
HMD Prax. Wirtsch., 2002

2001
Informationstechnische Herausforderungen bei der Umsetzung unternehmensübergreifender Geschäftsprozesse am Beispiel der Versicherungswirtschaft.
Proceedings of the Information Age Economy: 5. Internationale Tagung Wirtschaftsinformatik 2001, 2001

1999
Diensteebenen und Kommunikationsstrukturen agentenbasierter elektronischer Märkte.
Inform. Spektrum, 1999

Strategische Aspekte des Make or Buy im Informationsmanagement.
HMD Prax. Wirtsch., 1999

1998
Einsatz intelligenter Softwareagenten im elektronischen Handel.
HMD Prax. Wirtsch., 1998

A methodology for classifying intelligent software agents.
Proceedings of the Sixth European Conference on Information Systems, 1998

Intelligent software agents - foundations and applications.
Springer, ISBN: 978-3-540-63411-9, 1998

Intelligente Softwareagenten - Grundlagen und Anwendungen.
Springer, ISBN: 978-3-540-63431-7, 1998

1997
Inhalte-Management im Rahmen von Service on Demand-Systemen.
Wirtschaftsinf., 1997

Informationstechnik als Grundlage wirtschaftlichen Wachstums: Das Beispiel von Singapur.
Wirtschaftsinf., 1997

Testing the technology acceptance model across cultures: A three country study.
Inf. Manag., 1997

The Net: Extinction Or Renaissance for Intermediaries - An Analysis of Core Competences in the Book Business.
Proceedings of the Fifth European Conference on Information Systems, 1997

1996
The Role of Information Technology in Reengineering Procurement Processes.
Proceedings of the Fourth European Conference on Information Systems, 1996

1995
How information and communication technology will affect everybody's private life.
Proceedings of the Third European Conference on Information Systems, 1995

1994
Die computerunterstützte Informationsverarbeitung der privaten Haushalte als Herausforderung für Wissenschaft und Wirtschaft.
Wirtschaftsinf., 1994

Wege zu einem schlanken Informationsmanagement.
HMD Prax. Wirtsch., 1994

Fourth generation information management: IT-conscious corporate management.
Proceedings of the Second European Conference on Information Systems, 1994

1991
Unternehmensführung und Informationssystem - der Ansatz des St. Galler Informationssystem-Managements.
Informatik und Unternehmensführung, Teubner, ISBN: 978-3-519-02184-1, 1991

1988
Entwurf betrieblicher Datenelemente: e. Weg zur Integration von Informationssystemen.
PhD thesis, 1988

Datenintegration über Datenklassifikation. Ein Erfahrungsbericht.
Angew. Inform., 1988


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