Volkmar Mrass

Proceedings of the Central and Eastern European eDem and eGov Days 2023, 2023

2021

How Companies Can Benefit from Interlinking External Crowds and Internal Employees.

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[DOI]

MIS Q. Executive, 2021

2019

Managing Work Systems for Complex Work via Crowdworking Platforms - How to Orchestrate the Interplay of Crowds.

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[DOI]

Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

2018

Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom.

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Proceedings of the Multikonferenz Wirtschaftsinformatik 2018: Data driven X, 2018

Managing Complex Work Systems via Crowdworking Platforms: How Deutsche Bank Explores AI Trends and the Future of Banking with Jovoto.

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[DOI]

Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

Managing Complex Work Systems via Crowdworking Platforms: The Case of Hamburger Hochbahn and Phantominds.

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[DOI]

Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

2017

Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience.

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[DOI]

HMD Prax. Wirtsch., 2017

One for All? Managing External and Internal Crowds through a Single Platform - A Case Study.

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[DOI]

Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

Towards a Taxonomy of Digital Work.

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[DOI]

Mahei Manhai Li