Ulrich Gnewuch

According to our database, Ulrich Gnewuch authored at least 39 papers between 2016 and 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Translating AI Ethics Principles into Practice to Support Robotic Process Automation Implementation.

Dörte Schulte-Derne, Ulrich Gnewuch

MIS Q. Executive, 2024

More Than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents.

Ulrich Gnewuch, Stefan Morana, Oliver Hinz, Ralf Kellner, Alexander Maedche

Inf. Syst. Res., 2024

Robot Shopping Assistants: How Emotional Versus Rational Robot Designs Affect Consumer Trust and Purchase Decisions.

Ulrich Gnewuch, Leon Hanschmann, Carolin Kaiser, René Schallner, Alexander Mädche

Proceedings of the 32nd European Conference on Information Systems, 2024

Designing a Large Language Model Based Open Data Assistant for Effective Use.

Till Carlo Schelhorn, Ulrich Gnewuch, Alexander Maedche

Proceedings of the Design Science Research for a Resilient Future, 2024

2023

Designing Conversational Dashboards for Effective Use in Crisis Response.

Marcel Ruoff, Ulrich Gnewuch, Alexander Maedche, Benjamin Scheibehenne

J. Assoc. Inf. Syst., 2023

Towards Designing a NLU Model Improvement System for Customer Service Chatbots.

Daniel Schloß, Ulrich Gnewuch, Alexander Maedche

Proceedings of the Digital Responsibility: Social, 2023

The New Dream Team? A Review of Human-AI Collaboration Research From a Human Teamwork Perspective.

Marvin Braun, Maike Greve, Ulrich Gnewuch

Proceedings of the 44th International Conference on Information Systems, 2023

Designing a Conversation Mining System for Customer Service Chatbots.

Daniel Schloß, Juan D. G. Espitia, Ulrich Gnewuch

Proceedings of the 31st European Conference on Information Systems, 2023

Saleshat: A LLM-Based Social Robot for Human-Like Sales Conversations.

Leon Hanschmann, Ulrich Gnewuch, Alexander Maedche

Proceedings of the Chatbot Research and Design - 7th International Workshop, 2023

Design Principles in Information Systems Research: Trends in Construction and Formulation.

Timo Strohmann, Dominik Siemon, Edona Elshan, Ulrich Gnewuch

Proceedings of the 29th Americas Conference on Information Systems, 2023

2022

Designing Personality-Adaptive Conversational Agents for Mental Health Care.

Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz

Inf. Syst. Frontiers, 2022

Understanding the impact of control levels over emotion-aware chatbots.

Ivo Benke, Ulrich Gnewuch, Alexander Maedche

Comput. Hum. Behav., 2022

Multiexperience.

Ulrich Gnewuch, Marcel Ruoff, Christian Peukert, Alexander Maedche

Bus. Inf. Syst. Eng., 2022

Opposing Effects of Response Time in Human-Chatbot Interaction.

Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche

Bus. Inf. Syst. Eng., 2022

BotOrNot: A Platform for Conducting Experiments with Undisclosed Chat Agents.

Leon Hanschmann, Ulrich Gnewuch, Alexander Maedche

Proceedings of the MuC '22: Mensch und Computer 2022, Darmstadt Germany, September 4, 2022

Towards Designing a Conversation Mining System for Customer Service Chatbots.

Daniel Schloß, Ulrich Gnewuch, Alexander Maedche

Proceedings of the 43rd International Conference on Information Systems, 2022

Can Humanizing Voice Assistants Unleash the Potential of Voice Commerce?

Fabian Reinkemeier, Ulrich Gnewuch, Waldemar Toporowski

Proceedings of the 43rd International Conference on Information Systems, 2022

The Impact of Conversational Assistance on the Effective Use of Forecasting Support Systems: A Framed Field Experiment.

Saskia Haug, Marcel Ruoff, Ulrich Gnewuch

Proceedings of the 43rd International Conference on Information Systems, 2022

Match or Mismatch? How Matching Personality and Gender between Voice Assistants and Users Affects Trust in Voice Commerce.

Fabian Reinkemeier, Ulrich Gnewuch

Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

A Framework of Personality Cues for Conversational Agents.

Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz

Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

Designing Effective Conversational Repair Strategies for Chatbots.

Fabian Reinkemeier, Ulrich Gnewuch

Proceedings of the 30th European Conference on Information Systems, 2022

A Personalized Conversational Agent to Treat Depression in Youth and Young Adults - A Transdisciplinary Design Science Research Project.

Florian Onur Kuhlmeier, Ulrich Gnewuch, Stefan Lüttke, Eva-Lotta Brakemeier, Alexander Mädche

Proceedings of the Transdisciplinary Reach of Design Science Research, 2022

Toward a Method for Reviewing Software Artifacts from Practice.

Ulrich Gnewuch, Alexander Maedche

Proceedings of the Transdisciplinary Reach of Design Science Research, 2022

2021

Understanding Employee Responses to Software Robots: A Systematic Literature Review.

Anja Seiffer, Ulrich Gnewuch, Alexander Maedche

Proceedings of the 42nd International Conference on Information Systems, 2021

Designing Multimodal BI&A Systems for Co-Located Team Interactions.

Marcel Ruoff, Ulrich Gnewuch

Proceedings of the 29th European Conference on Information Systems, 2021

Designing Conversational Dashboards for Effective Use in Crisis Response.

Marcel Ruoff, Ulrich Gnewuch

Proceedings of the 29th European Conference on Information Systems, 2021

The Benefits and Caveats of Personality-Adaptive Conversational Agents in Mental Health Care.

Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz

Proceedings of the 27th Americas Conference on Information Systems, 2021

2020

Social cues in human-chatbot interaction.

Ulrich Gnewuch

PhD thesis, 2020

The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots.

Stefan Morana, Ulrich Gnewuch, Dominik Jung, Carsten Granig

Proceedings of the 28th European Conference on Information Systems, 2020

The Effect of Perceived Similarity in Dominance on Customer Self-Disclosure to Chatbots in Conversational Commerce.

Ulrich Gnewuch, Meng Yu, Alexander Maedche

Proceedings of the 28th European Conference on Information Systems, 2020

2019

A Taxonomy of Social Cues for Conversational Agents.

Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche

Int. J. Hum. Comput. Stud., 2019

Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis.

Jasper Feine, Stefan Morana, Ulrich Gnewuch

Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

Gender Bias in Chatbot Design.

Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche

Proceedings of the Chatbot Research and Design - Third International Workshop, 2019

2018

Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction.

Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche

Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

Designing Conversational Agents for Energy Feedback.

Ulrich Gnewuch, Stefan Morana, Carl Simon Heckmann, Alexander Maedche

Proceedings of the Designing for a Digital and Globalized World, 2018

2017

Interaktion mit smarten Systemen - Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz.

Stefan Morana, Celina Friemel, Ulrich Gnewuch, Alexander Maedche, Jella Pfeiffer

Wirtschaftsinformatik Manag., 2017

Towards Designing Cooperative and Social Conversational Agents for Customer Service.

Ulrich Gnewuch, Stefan Morana, Alexander Mädche

Proceedings of the International Conference on Information Systems, 2017

Understanding the Influence of Personality Traits on Gamification: The Role of Avatars in Energy Saving Tasks.

Nils Bergmann, Silvia Schacht, Ulrich Gnewuch, Alexander Mädche

Proceedings of the International Conference on Information Systems, 2017

2016

The Effect of Learning on the Effective Use of Enterprise Systems.

Ulrich Gnewuch, Phillip Haake, Benjamin Müller, Alexander Mädche

Proceedings of the International Conference on Information Systems, 2016