Torben Küpper

According to our database, Torben Küpper authored at least 9 papers between 2014 and 2015.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2015

Measuring Social CRM Performance: A Preliminary Measurement Model.

Torben Küpper, Torsten Eymann, Reinhard Jung, Tobias Lehmkuhl, Sebastian Walther, Alexander Wieneke

Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

Evaluating Social CRM Performance: An Organizational Perspective.

Torben Küpper, Alexander Wieneke, Tobias Lehmkuhl, Reinhard Jung

Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Technology Use of Social Media within Customer Relationship Management: An Organizational Perspective.

Torben Küpper, Tobias Lehmkuhl, Alexander Wieneke, Reinhard Jung

Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Social CRM Performance Dimensions: A Resource-based View and Dynamic Capabilities Perspective.

Nicolas Wittkuhn, Tobias Lehmkuhl, Torben Küpper, Reinhard Jung

Proceedings of the 28th Bled eConference: s#eWellBeing, 2015

Assessment Schema for Social CRM Tools: An Empirical Investigation.

Torben Küpper, Alexander Wieneke, Nicolas Wittkuhn, Tobias Lehmkuhl, Reinhard Jung

Proceedings of the 28th Bled eConference: s#eWellBeing, 2015

Social CRM Performance Model: An Empirical Evaluation.

Torben Küpper, Tobias Lehmkuhl, Nicolas Wittkuhn, Alexander Wieneke, Reinhard Jung

Proceedings of the 28th Bled eConference: s#eWellBeing, 2015

2014

Measuring the Success of Social CRM - First Approach and Future Research.

Torben Küpper

Proceedings of the ICEIS 2014, 2014

Performance Measures for Social CRM: A Literature Review.

Torben Küpper, Reinhard Jung, Tobias Lehmkuhl, Sebastian Walther, Alexander Wieneke

Proceedings of the 27th Bled eConference: eEcosystems, 2014

Features for Social CRM Technology - An Organizational Perspective.

Torben Küpper, Reinhard Jung, Tobias Lehmkuhl, Alexander Wieneke

Proceedings of the 20th Americas Conference on Information Systems, 2014