Tobias Lehmkuhl

According to our database1, Tobias Lehmkuhl authored at least 12 papers between 2013 and 2015.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

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PhD thesis 
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Links

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Bibliography

2015
Measuring Social CRM Performance: A Preliminary Measurement Model.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

Evaluating Social CRM Performance: An Organizational Perspective.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Technology Use of Social Media within Customer Relationship Management: An Organizational Perspective.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Conceptualising and Exploring User Activities in Social Media.
Proceedings of the Open and Big Data Management and Innovation, 2015

Social CRM Performance Dimensions: A Resource-based View and Dynamic Capabilities Perspective.
Proceedings of the 28th Bled eConference: s#eWellBeing, 2015

Assessment Schema for Social CRM Tools: An Empirical Investigation.
Proceedings of the 28th Bled eConference: s#eWellBeing, 2015

Social CRM Performance Model: An Empirical Evaluation.
Proceedings of the 28th Bled eConference: s#eWellBeing, 2015

2014
Performance Measures for Social CRM: A Literature Review.
Proceedings of the 27th Bled eConference: eEcosystems, 2014

Features for Social CRM Technology - An Organizational Perspective.
Proceedings of the 20th Americas Conference on Information Systems, 2014

2013
Value Creation potential of Web 2.0 for SME - Insights and Lessons Learnt from a European Producer of Consumer Electronics.
Int. J. Cooperative Inf. Syst., 2013

Towards a Maturity Model for the Adoption of Social Media as a Means of Organizational Innovation.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

Towards Social CRM - Scoping the Concept and Guiding Research.
Proceedings of the 26th Bled eConference: eTrust: eInnovation: Challenges and Impacts for Individuals, 2013


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