Thang Le Dinh

Orcid: 0000-0002-5324-2746

Affiliations:
  • Université du Québec à Trois-Rivières, Canada


According to our database1, Thang Le Dinh authored at least 55 papers between 2002 and 2024.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

Legend:

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Bibliography

2024
Visualizing Portable Executable Headers for Ransomware Detection: A Deep Learning-Based Approach.
J. Univers. Comput. Sci., February, 2024

Applying customer intelligence in marketing: a holistic approach.
Int. J. Appl. Decis. Sci., 2024

Preface.
Proceedings of the International Conference on Exploring Service Science, 2024

BABot: A Framework for the LLM-Based Chatbot Supporting Business Analytics in e-Commerce.
Proceedings of the Computational Collective Intelligence - 16th International Conference, 2024

2023
SafeDocs: A Machine Learning-Based Framework for Malicious PDF Detection Tailored for SMEs.
Proceedings of the International Conference on Computing and Communication Technologies, 2023

Towards a Rule Modeling Framework for Context-aware Smart Service Systems.
Proceedings of the International Conference on Exploring Service Science, 2023

Preface.
Proceedings of the International Conference on Exploring Service Science, 2023

The Implementation of Integrated Multichannel Services in the Hospitality Sector in Vietnam.
Proceedings of the International Conference on Exploring Service Science, 2023

Context-aware Knowledge-based Systems: A Literature Review.
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023

Utilizing InfoGAN and PE Header Features for Synthetic Ransomware Image Generation: An Experimental Study.
Proceedings of the Future Data and Security Engineering. Big Data, Security and Privacy, Smart City and Industry 4.0 Applications, 2023

Digital Entrepreneurs: What Do We Know about Them.
Proceedings of the 29th Americas Conference on Information Systems, 2023

Ontological Approach in Smart Service Systems: A Literature Review.
Proceedings of the 29th Americas Conference on Information Systems, 2023

Context-Aware Service Modelling: A Knowledge-Centric Framework.
Proceedings of the 29th Americas Conference on Information Systems, 2023

2022
The Quest for Customer Intelligence to Support Marketing Decisions: A Knowledge-Based Framework.
Vietnam. J. Comput. Sci., 2022

A knowledge-based model for context-aware smart service systems.
J. Inf. Telecommun., 2022

Trivi: A Conceptual Framework for Customer Intelligence Systems for Small and Medium-sized Enterprises.
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

Preface.
Proceedings of the International Conference on Exploring Service Science, 2022

Towards Knowledge-based Smart Service Systems: The Case of a Recommender System for a Cultural Organization.
Proceedings of the International Conference on Exploring Service Science, 2022

From Customer Data to Smart Customer Data: The Smart Data Transformation Process.
Proceedings of the International Conference on Exploring Service Science, 2022

ITCareerBot: A Personalized Career Counselling Chatbot.
Proceedings of the Recent Challenges in Intelligent Information and Database Systems, 2022

2021
Towards a Conceptual Framework for Customer Intelligence in the Era of Big Data.
Int. J. Intell. Inf. Technol., 2021

Design and deployment of a customer journey management system: the CJMA approach.
Proceedings of the ICFNDS 2021: The 5th International Conference on Future Networks & Distributed Systems, Dubai United Arab Emirates, December 15, 2021

A Service Science Perspective on Resilience of Service Organisations.
Proceedings of the International Conference on Exploring Service Science, 2021

Smart Data as a Service.
Proceedings of the International Conference on Exploring Service Science, 2021

Towards Smart Customer Knowledge Management Systems.
Proceedings of the Advances in Computational Collective Intelligence, 2021

Key Performance Indicators for Crisis-Ready Organizations in the Era of Massive Data: The Case of the Cultural Sector.
Proceedings of the 27th Americas Conference on Information Systems, 2021

Key Aspects of Customer Intelligence in the Era of Massive Data.
Proceedings of the Intelligent Information and Database Systems - 13th Asian Conference, 2021

2020
Towards Chatbot-based Interactive What- and How-Question Answering Systems: the Adobot Approach.
Proceedings of the 2020 RIVF International Conference on Computing and Communication Technologies, 2020

A Literature Review of Recommender Systems for the Cultural Sector.
Proceedings of the 22nd International Conference on Enterprise Information Systems, 2020

Towards a Context-Aware Knowledge Model for Smart Service Systems.
Proceedings of the Computational Collective Intelligence - 12th International Conference, 2020

Customer Co-creation through the Lens of Service-dominant Logic: A literature Review.
Proceedings of the 26th Americas Conference on Information Systems, 2020

A Service-based Model for Customer Intelligence in the Age of Big Data.
Proceedings of the 26th Americas Conference on Information Systems, 2020

2018
Towards a Service-Oriented Architecture for Knowledge Management in Big Data Era.
Int. J. Intell. Inf. Technol., 2018

Intelligent Assistants in Higher-Education Environments: The FIT-EBot, a Chatbot for Administrative and Learning Support.
Proceedings of the Ninth International Symposium on Information and Communication Technology, 2018

PhotoshopQuiA: A Corpus of Non-Factoid Questions and Answers for Why-Question Answering.
Proceedings of the Eleventh International Conference on Language Resources and Evaluation, 2018

2017
Personalization of Legal and Ethical Information in ICT Platforms: The Approach of Legal Decision Tree.
Comput. Inf. Sci., 2017

2016
Collaborative Business Service Modelling in Knowledge-Intensive Enterprises.
Int. J. Innov. Digit. Econ., 2016

A Service-Oriented Living Lab for Continuous Performance Improvement in SMEs.
Proceedings of the Exploring Services Science - 7th International Conference, 2016

A Service-Oriented Framework for Big Data-Driven Knowledge Management Systems.
Proceedings of the Exploring Services Science - 7th International Conference, 2016

Towards an Architecture for Big Data-Driven Knowledge Management Systems.
Proceedings of the 22nd Americas Conference on Information Systems, 2016

2015
Enterprise Content Management Systems as a Knowledge Infrastructure: The Knowledge-Based Content Management Framework.
Int. J. e Collab., 2015

Towards a Cyberinfrastructure for Social Science Research Collaboration: The Service Science Approach.
Proceedings of the Exploring Services Science - 6th International Conference, 2015

2014
A Knowledge Management Framework for Knowledge-Intensive SMEs.
Proceedings of the ICEIS 2014, 2014

Towards a Knowledge-Based Framework for Enterprise Content Management.
Proceedings of the 47th Hawaii International Conference on System Sciences, 2014

2013
Towards the reconciliation of knowledge management and e-collaboration systems.
Interact. Technol. Smart Educ., 2013

2012
Information-Driven Framework for Collaborative Business Service Modelling.
Int. J. Serv. Sci. Manag. Eng. Technol., 2012

Reconciling knowlegde Management and E-Collaboration Systems: the Information-Driven Knowledge Management Framework.
Proceedings of the 20th European Conference on Information Systems, 2012

2011
Discovering business rules from business process models.
Proceedings of the 12th International Conference on Computer Systems and Technologies, 2011

2010
A conceptual framework for designing service-oriented inter-organizational information systems.
Proceedings of the 2010 Symposium on Information and Communication Technology, 2010

Modelling Collaborative Services - The COSEMO Model.
Proceedings of the ICSOFT 2010, 2010

A Conceptual Framework for Service Modelling in a Network of Service Systems.
Proceedings of the Exploring Services Science - First International Conference, 2010

2009
A Conceptual Framework for Modelling Service Value Creation Networks.
Proceedings of the NBiS 2009, 2009

2007
Towards an Approach for Modeling Interoperability of Information Systems.
Proceedings of the 2007 IEEE International Conference on Research, 2007

2004
Information system upon information systems: a conceptual framework.
PhD thesis, 2004

2002
Defining Information System Components.
Proceedings of the On the Move to Meaningful Internet Systems, 2002 - DOA/CoopIS/ODBASE 2002 Confederated International Conferences DOA, CoopIS and ODBASE 2002 Irvine, California, USA, October 30, 2002


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