Susobhan Goswami

According to our database1, Susobhan Goswami authored at least 3 papers between 2009 and 2023.

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Bibliography

2023
A value-driven touchpoints strategy for managing the customer experience process.
Bus. Process. Manag. J., 2023

2020
An Exploratory Study of Twitter Sentiment Analysis During COVID-19: #TravelTomorrow and #UNWTO.
Proceedings of the Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation, 2020

2009
The nuances of knowledge creation and development in Indian pharmaceutical industry.
J. Knowl. Manag., 2009


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