Steven L. Alter

Orcid: 0000-0003-1629-638X

According to our database1, Steven L. Alter authored at least 152 papers between 1978 and 2025.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

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Bibliography

2025
Making cyber-human systems smarter.
Inf. Syst., 2025

2024
Combining Low-Code/No-Code with Noncompliant Workarounds to Overcome a Corporate System's Limitations.
MIS Q. Executive, 2024

Informing Enterprise Knowledge Graphs with a Work System Perspective.
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2024

Re-Conceptualizing Information System Usage as Usage by (Increasingly Automated) Work Systems.
Commun. Assoc. Inf. Syst., 2024

Applications of AI in sociotechnical work systems: Fundamental change or just a type of partial automation?
Proceedings of the 10th International Conference on Socio-Technical Perspectives in Information Systems (STPIS 2024), 2024

Extending BPM by Treating Processes as Components of Work Systems that Produce Product/Services Valued by Their Customers.
Proceedings of the 45th International Conference on Information Systems, 2024

Validating Generalizations about AI and Its Uses.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

Vanquishing "Theory As King" By Focusing Instead On Rigorous Generalizations.
Proceedings of the 32nd European Conference on Information Systems, 2024

Produce a Useful and Teachable Theoretical Foundation for IS Engineering.
Proceedings of the Research Projects Exhibition Papers Presented at the 36th International Conference on Advanced Information Systems Engineering(CAiSE 2024), 2024

Could a Large Language Model Contribute Significantly to Requirements Analysis?
Proceedings of the Enterprise, Business-Process and Information Systems Modeling, 2024

2023
How Can You Verify that I Am Using AI? Complementary Frameworks for Describing and Evaluating AI-Based Digital Agents in their Usage Contexts.
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023

Can Information System Engineering Make Cyber-Human Systems Smarter?
Proceedings of the Advanced Information Systems Engineering, 2023

2022
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems.
Int. J. Inf. Manag., 2022

Digital Transformation Progress Model for Supporting Co-creation During a Digital Transformation Initiative.
Proceedings of the Co-creating for Context in the Transfer and Diffusion of IT, 2022

A Framework for Describing Theoretical Perspectives: Overview and Application to the Work System Perspective.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

Extending a Work System Metamodel Using a Knowledge Graph to Support IS Visualization and Development.
Proceedings of the ER Forum and PhD Symposium 2022 co-located with 41st International Conference on Conceptual Modeling (ER 2022), 2022

Agent Responsibility Framework for Digital Agents: Roles and Responsibilities Related to Facets of Work.
Proceedings of the Enterprise, Business-Process and Information Systems Modeling, 2022

Responsibility Modeling for Operational Contributions of Algorithmic Agents.
Proceedings of the 28th Americas Conference on Information Systems, 2022

2021
The coordination of workarounds: Insights from responses to misfits between local realities and a mandated global enterprise system.
Inf. Manag., 2021

Facets of Work: Enriching the Description, Analysis, Design, and Evaluation of Systems in Organizations.
Commun. Assoc. Inf. Syst., 2021

An Open-Ended Work System Knowledge Model for Visualizing, Organizing, and Accessing Knowledge about Information Systems in Organizational Settings.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Requirements engineering for sociotechnical systems that may include mixed initiative interactions between humans and machines.
Proceedings of the First International Interdisciplinary Workshop on Requirements Engineering for Sociotechnical Systems (RESOSY) co-located 28th Asia Pacific Software Engineering Conference (APSEC 2021), 2021

Framework for Describing a Theoretical Perspective: Application to the Bunge-Wand-Weber Ontology and General Systems Theory.
Proceedings of the Australasian Conference on Information Systems, 2021

2020
Systems Analysis and Design Toolkit Based on Work System Theory and Its Extensions.
J. Database Manag., 2020

Making Sense of Smartness in the Context of Smart Devices and Smart Systems.
Inf. Syst. Frontiers, 2020

It is not my job: exploring the disconnect between corporate security policies and actual security practices in SMEs.
Inf. Comput. Secur., 2020

Satisfying Four Requirements for More Flexible Modeling Methods: Theory and Test Case.
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2020

The Philosopher's Corner: Taking Different Types of Knowledge Objects Seriously: A Step toward Generating Greater Value from IS Research.
Data Base, 2020

Using a Work System Perspective to Explore Operational Aspects of Digitalization.
Proceedings of the 22nd IEEE Conference on Business Informatics, 2020

Dimensions of Integration in Sociotechnical Systems.
Proceedings of the 6th International Workshop on Socio-Technical Perspective in IS Development (STPIS 2020), 2020

Using Work System Theory, Facets of Work, and Dimensions of Smartness to Characterize Applications and Impacts of Artificial Intelligence.
Proceedings of the Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation, 2020

How Well Do Service Concepts Apply to Digital Services and Service Digitalization?
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

How Facets of Work Illuminate Sociotechnical Challenges of Industry 5.0.
Proceedings of the 28th European Conference on Information Systems, 2020

Ten Lightweight Systems Analysis and Design Tools Based on Work System Theory and Its Extensions.
Proceedings of the 26th Americas Conference on Information Systems, 2020

2019
Design principles for establishing a multi-sided open innovation platform: lessons learned from an action research study in the medical technology industry.
Electron. Mark., 2019

Applying Socio-technical Thinking in the Competitive, Agile, Lean, Data-Driven World of Knowledge Work and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems.
Complex Syst. Informatics Model. Q., 2019

Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

Using a Framework for Describing Theoretical Perspectives to Identify High-Level Design Choices about the Scope and Content of Enterprise Models.
Proceedings of the 3rd International Workshop on Practicing Open Enterprise Modeling Within OMiLAB (PrOse 2019) co-located with 12th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modelling (PoEM 2019), 2019

Adopted Globally but unusable Locally: What Workarounds Reveal about Adoption, Resistance, Compliance and non-Compliance.
Proceedings of the 27th European Conference on Information Systems, 2019

How Could Systems Analysis Use the Idea of "Responsible Information System"?
Proceedings of the Information Systems Engineering in Responsible Information Systems, 2019

2018
Relaxing Modeling Criteria to Produce Genuinely Flexible, Controllable, and Usable Enterprise Modeling Methods.
EMISA Forum, 2018

Rethinking the Prevailing Security Paradigm: Can User Empowerment with Traceability Reduce the Rate of Security Policy Circumvention?
Data Base, 2018

Applying Seven Images of Science in Exploring whether Information Systems Is a Science.
Commun. Assoc. Inf. Syst., 2018

System Interaction Theory: Describing Interactions between Work Systems.
Commun. Assoc. Inf. Syst., 2018

Making Sense of Smart Living, Working, and Organizing Enhanced by Supposedly Smart Objects and Systems.
Proceedings of the Smart Working, Living and Organising, 2018

Enterprise Modeling at the Work System Level: Evidence from Four Cases at DHL Express Europe.
Proceedings of the Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Vienna, Austria, October 31, 2018

A Work System Perspective on Enterprise Modelling: A Thought Experiment.
Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

A Systems Theory of IT Innovation, Adoption, and Adaptation.
Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

In Pursuit of Systems Theories for Describing and Analyzing Systems in Organizations.
Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

Applying Sociotechnical Thinking in the Competitive, Agile, Lean, Data-Driven World of Routine Work, Knowledge Work, and Smart, Service-Oriented, Customer-Centric Value Creation Ecosystems.
Proceedings of the 4th International Workshop on Socio-Technical Perspective in IS development (STPIS'18) co-located with 30th International Conference on Advanced Information Systems Engineering (CAiSE 2018), 2018

2017
Using a Work System Perspective to Expand BPM Research Use Cases.
J. Inf. Technol. Theory Appl., 2017

Nothing is more practical than a good conceptual artifact... which may be a theory, framework, model, metaphor, paradigm or perhaps some other abstraction.
Inf. Syst. J., 2017

Work System Theory and Work System Method: A Bridge between Business and IT Views of IT-Reliant Systems in Organizations.
Proceedings of the 10th Innovations in Software Engineering Conference, 2017

Service System Axioms that Accept Positive and Negative Outcomes and Impacts of Service Systems.
Proceedings of the International Conference on Information Systems, 2017

Answering Key Questions for Service Science.
Proceedings of the 25th European Conference on Information Systems, 2017

Improving Scrum User Stories and Product Backlog Using Work System Snapshots.
Proceedings of the 23rd Americas Conference on Information Systems, 2017

2016
Better Use Case Diagrams by Using Work System Snapshots.
Int. J. Inf. Technol. Syst. Approach, 2016

A Work System Front End for Object-Oriented Analysis and Design.
Int. J. Inf. Technol. Syst. Approach, 2016

Using Enterprise Architecture to Attain Full Benefits from Corporate Big Data while Refurbishing Legacy Work Systems.
Proceedings of the CBI 2016 Industrial Track co-located with 18th IEEE Conference on Business Informatics (CBI 2016), 2016

System Interaction Patterns.
Proceedings of the 18th IEEE Conference on Business Informatics, 2016

Principles for "Purposefully Constructed Activity Systems" - A Step toward a Body of Knowledge for Information Systems.
Proceedings of the International Conference on Information Systems, 2016

Factors Leading to Business Process Noncompliance and its Positive and Negative Effects: Empirical Insights from a Case Study.
Proceedings of the 22nd Americas Conference on Information Systems, 2016

Encapsulation as a Key Concern in Analysis and Design for Service Systems.
Proceedings of the 22nd Americas Conference on Information Systems, 2016

2015
Work System Theory as a Platform: Response to a Research Perspective Article by Niederman and March.
J. Assoc. Inf. Syst., 2015

The concept of 'IT artifact' has outlived its usefulness and should be retired now.
Inf. Syst. J., 2015

How Should Business Informatics Integrate Service, Process, Work System, and Enterprise Orientations?
Proceedings of the 17th IEEE Conference on Business Informatics, 2015

Nothing Is More Practical than a Good Theory ... except possibly a Good Paradigm or Framework or Model or Metaphor.
Proceedings of the International Conference on Information Systems, 2015

Sociotechnical Systems Through a Work System Lens: A Possible Path for Reconciling System Conceptualizations, Business Realities, and Humanist Values in IS Development.
Proceedings of the 1st International Workshop on Socio-Technical Perspective in IS Development (STPIS'15) co-located with the 27th International Conference on Advanced Information Systems Engineering (CAiSE 2015), 2015

A Workaround Design System for Anticipating, Designing, and/or Preventing Workarounds.
Proceedings of the Enterprise, Business-Process and Information Systems Modeling, 2015

Overcoming Silo Thinking in the IS Discipline by Thinking Differently about IS and IT.
Proceedings of the 21st Americas Conference on Information Systems, 2015

Beneficial Noncompliance and Detrimental Compliance: Expected Paths to Unintended Consequences.
Proceedings of the 21st Americas Conference on Information Systems, 2015

2014
Digital services for consumers.
Electron. Mark., 2014

Theory of Workarounds.
Commun. Assoc. Inf. Syst., 2014

Engineering Enterprises for Emergent Change.
Proceedings of the IEEE 16th Conference on Business Informatics, 2014

Potentially Valuable Overlaps between Work System Theory, DEMO, and Enterprise Engineering.
Proceedings of the IEEE 16th Conference on Business Informatics, 2014

2013
Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the Future.
J. Assoc. Inf. Syst., 2013

On the Suitability of Soft Systems Methodology and the Work System Method in Some Software Project Contexts.
Int. J. Inf. Technol. Syst. Approach, 2013

Information Systems to Support "Door-step Banking": Enabling Scalability of Microfinance to Serve More of the Poor at the Bottom of the Pyramid.
Commun. Assoc. Inf. Syst., 2013

An "Interpretary" for the IS Discipline, a Compendium of Interpretations of Basic IS Concepts and Methods from Different Theoretical Perspectives.
Commun. Assoc. Inf. Syst., 2013

Using Work System Theory to Link Managerial and Technical Perspectives on BPM.
Proceedings of the IEEE 15th Conference on Business Informatics, 2013

Incorporating More System-Related Knowledge into Systems Analysis and Design.
Proceedings of the 19th Americas Conference on Information Systems, 2013

Value Blueprint and Service Design Space for Facilitating Value Creation.
Proceedings of the 19th Americas Conference on Information Systems, 2013

2012
Using the Work System Method with Freshman Information Systems Students.
J. Inf. Technol. Educ. Innov. Pract., 2012

Long Live Design Science Research! .... and Remind Me Again About Whether It Is a New Research Paradigm or a Rationale of Last Resort for Worthwhile Research That Doesn't Fit Under Any Other Umbrella.
Proceedings of the International Conference on Information Systems, 2012

The Knowledge Cube: Scaffolding for a Body of Knowledge about Information Systems.
Proceedings of the 20th European Conference on Information Systems, 2012

Genuinely Service-Oriented Enterprises: Using Work System Theory to See Beyond the Promise of Efficient Software Architecture.
Proceedings of the 18th Americas Conference on Information Systems, 2012

Exploring the Temporal Nature of Sociomateriality from a Work System Perspective.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
Using service responsibility tables to supplement UML in analyzing e-service systems.
Decis. Support Syst., 2011

Will Current Trends in Information Systems Development Lead to More Visible Usage of Socio-technical Approaches?
Proceedings of the Researching the Future in Information Systems, 2011

Metamodel for Service Design and Service Innovation: Integrating Service Activities, Service Systems, and Value Constellations.
Proceedings of the International Conference on Information Systems, 2011

Making a Science of Service Systems Practical: Seeking Usefulness and Understandability while Avoiding Unnecessary Assumptions and Restrictions.
Proceedings of the Science of Service Systems., 2011

2010
Viewing Systems as Services: A Fresh Approach in the IS Field.
Commun. Assoc. Inf. Syst., 2010

Validating Work System Principles for Use in Systems Analysis and Design.
Proceedings of the International Conference on Information Systems, 2010

Bridging the Chasm between Sociotechnical and Technical Views of Systems in Organizations.
Proceedings of the International Conference on Information Systems, 2010

Systems Analysis for Everyone Else: Empowering Business Professionals through a Systems Analysis Method that fits their needs.
Proceedings of the 18th European Conference on Information Systems, 2010

Design Spaces for Sociotechnical Systems.
Proceedings of the 18th European Conference on Information Systems, 2010

Work system concepts as the core for teaching Information Systems and Operations Management.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

Including Work System Co-Existence, Alignment, and Coordination in Systems Analysis and Design.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

Does Service-Dominant Logic Provide Insight about Operational IT Service Systems?
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009
Panel: Why do we toil? Benefiting research at the cost of practice or vice versa?
Proceedings of the 17th European Conference on Information Systems, 2009

Systems Analysis and Design Research: Past, Present and Future.
Proceedings of the 15th Americas Conference on Information Systems, 2009

Project Collaboration, not just User Participation.
Proceedings of the 15th Americas Conference on Information Systems, 2009

Mapping the Domain of Service Science.
Proceedings of the 15th Americas Conference on Information Systems, 2009

The Work System Method: Progress to Date, Extensions Related to Service Concepts and Challenges for the Future.
Proceedings of the 15th Americas Conference on Information Systems, 2009

2008
Service system fundamentals: Work system, value chain, and life cycle.
IBM Syst. J., 2008

Defining information systems as work systems: implications for the IS field.
Eur. J. Inf. Syst., 2008

Information Systems and the Service Economy: A Multidimensional Perspective.
Proceedings of the Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century, 2008

Service System Innovation.
Proceedings of the Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century, 2008

Moving Toward a Service Metaphor for Describing, Evaluating, and Designing Systems.
Proceedings of the 16th European Conference on Information Systems, 2008

Integrating Lightweight Systems Analysis into the United Process by Using Service Responsibility Tables.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

Seeking Synergies Between Four Views of Service in the IS Field.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

2007
Could the Work System Method Embrace Systems Concepts More Fully?
Inf. Resour. Manag. J., 2007

Service Responsibility Tables: A New Tool for Analyzing and Designing Systems.
Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007

2006
Pitfalls in Analyzing Systems in Organizations.
J. Inf. Syst. Educ., 2006

Work Systems and IT Artifacts - Does the Definition Matter?
Commun. Assoc. Inf. Syst., 2006

Goals and Tactics on the Dark Side of Knowledge Management.
Proceedings of the 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), 2006

2005
A Broad View of Systems Analysis and Design: Implications for Research.
Commun. Assoc. Inf. Syst., 2005

Architecture of Sysperanto: A Model-Based Ontology of the IS Field.
Commun. Assoc. Inf. Syst., 2005

Sysperanto and the Work System Method.
Proceedings of the A Conference on a Human Scale. 11th Americas Conference on Information Systems, 2005

2004
Possibilities for cross-fertilization between interpretive approaches and other methods for analyzing information systems.
Eur. J. Inf. Syst., 2004

A work system view of DSS in its fourth decade.
Decis. Support Syst., 2004

Information Systems Risks and Risk Factors: Are They Mostly About Information Systems?
Commun. Assoc. Inf. Syst., 2004

A General, But Readily Adaptable Model of Information System Risk.
Commun. Assoc. Inf. Syst., 2004

The 2003 Annual Report on Global Terrorism: An Information System Failure?
Commun. Assoc. Inf. Syst., 2004

IT Innovation Through a Work Systems Lens.
Proceedings of the IT Innovation for Adaptability and Competitiveness, 2004

Desperately Seeking Systems Thinking in the Information Systems Discipline.
Proceedings of the International Conference on Information Systems, 2004

Partial Inheritance in Sysperanto, an Ontology of Information Systems.
Proceedings of the 10th Americas Conference on Information Systems, 2004

Making Work System Principles Visible and Usable in Systems Analysis and Design.
Proceedings of the 10th Americas Conference on Information Systems, 2004

2003
The IS Core - XI: Sorting Out the Issues About the Core, Scope, and Identity of the IS Field.
Commun. Assoc. Inf. Syst., 2003

Sidestepping the IT Artifact, Scrapping the IS Silo, and Laying Claim to "Systems in Organizations".
Commun. Assoc. Inf. Syst., 2003

18 Reasons Why IT-Reliant Work Systems Should Replace "The IT Artifact" as the Core Subject Matter of the IS Field.
Commun. Assoc. Inf. Syst., 2003

Customer Service, Responsibility, and Systems in International E-Commerce: Should a Major Airline Reissue a Stolen Ticket?
Commun. Assoc. Inf. Syst., 2003

Pervasive Real-Time IT as a Disruptive Technology for the IS Field.
Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS-36 2003), 2003

2002
The Perils of Ignoring "Systems 101": Recovering from Mishaps at Two Small Companies.
Commun. Assoc. Inf. Syst., 2002

TDG Engineering: Do We Really Need Another Upgrade?
Commun. Assoc. Inf. Syst., 2002

Selecting Research Topics: Personal Experiences and Speculations For the Future.
Commun. Assoc. Inf. Syst., 2002

The Work System Method for Understanding Information Systems and Information Systems Research.
Commun. Assoc. Inf. Syst., 2002

2001
Does the Trend Toward E-Business Call for Changes in the Fundamental Concepts of Information Systems? A Debate.
Commun. Assoc. Inf. Syst., 2001

Which Life Cycle - Work System, Information System, or Software?
Commun. Assoc. Inf. Syst., 2001

Recognizing the Relevance of IS Research and Broadening the Appeal and Applicability of Future Publications.
Commun. Assoc. Inf. Syst., 2001

Are the Fundamental Concepts of Information Systems Mostly About Work Systems?
Commun. Assoc. Inf. Syst., 2001

2000
Same Words, Different Meanings: Are Basic IS/IT Concepts Our Self-Imposed Tower Of Babel?
Commun. Assoc. Inf. Syst., 2000

Does the trend toward e-business call for changes in fundamental concepts of information systems? (Debate).
Proceedings of the Twenty-First International Conference on Information Systems, 2000

1999
Shopping.com: When E-Commerce Isn't A Bargain.
Commun. Assoc. Inf. Syst., 1999

A General, Yet Useful Theory of Information Systems.
Commun. Assoc. Inf. Syst., 1999

1995
How should business professionals analyze information systems for themselves?
Proceedings of the Information System Concepts: Towards a Consolidation of Views, 1995

1994
Systems Analysis Techniques for Business People: How Should These Techniques Differ from Techniques for IS Professionals.
Proceedings of the Fifteenth International Conference on Information Systems, 1994

1993
Total Quality and the IS Function.
Proceedings of the Fourteenth International Conference on Information Systems, 1993

1992
Decision Support Systems: Balancing Directed and Nondirected Change.
Proceedings of the Decision Support Systems: Experiences and Expectations, Proceedings of the IFIP TC8/WG8.3 Working Conference on Decision Support Systems: Experiences and Expectations, Fontainebleau, France, 30 June, 1992

Why Persist with DSS when the Real Issue is Improving Decision Making?
Proceedings of the Decision Support Systems: Experiences and Expectations, Proceedings of the IFIP TC8/WG8.3 Working Conference on Decision Support Systems: Experiences and Expectations, Fontainebleau, France, 30 June, 1992

1979
A Model for Automating File and Program Design in Business Application Systems.
Commun. ACM, 1979

1978
Development Patterns for Decision Support Systems.
MIS Q., 1978


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