Stefan Morana

According to our database, Stefan Morana authored at least 57 papers between 2013 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2024

Designing a conversational agent for supporting data exploration in citizen science.

Carolin Stein, Timm Teubner, Stefan Morana

Electron. Mark., December, 2024

More Than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents.

Ulrich Gnewuch, Stefan Morana, Oliver Hinz, Ralf Kellner, Alexander Maedche

Inf. Syst. Res., 2024

A review of digital assistants in production and logistics: applications, benefits, and challenges.

Ting Zheng, Eric H. Grosse, Stefan Morana, Christoph H. Glock

Int. J. Prod. Res., 2024

2023

Picking with a robot colleague: A systematic literature review and evaluation of technology acceptance in human-robot collaborative warehouses.

Frédéric Jacob, Eric H. Grosse, Stefan Morana, Cornelius J. König

Comput. Ind. Eng., June, 2023

Become a Lifesaver - How to Design Conversational Agents to Increase Users' Intention to Donate Blood.

Nico Pietrantoni, Sascha Lichtenberg, Stefan Morana

Proceedings of the 44th International Conference on Information Systems, 2023

Be a Miracle - Designing Conversational Agents to Influence Users' Intention Regarding Organ Donation.

Nico Pietrantoni, R. Stefan Greulich, Stefan Morana

Proceedings of the 44th International Conference on Information Systems, 2023

2022

Intrance: Designing an Interactive Enhancement System for the Development of QA Chatbots.

Jasper Feine, Stefan Morana, Alexander Maedche

Proc. ACM Hum. Comput. Interact., 2022

Designing Attentive Information Dashboards.

Peyman Toreini, Moritz Langner, Alexander Maedche, Stefan Morana, Tobias Vogel

J. Assoc. Inf. Syst., 2022

On the Design of and Interaction with Conversational Agents: An Organizing and Assessing Review of Human-Computer Interaction Research.

Stephan Diederich, Alfred Benedikt Brendel, Stefan Morana, Lutz M. Kolbe

J. Assoc. Inf. Syst., 2022

Ready for Take-off? - Gestaltung und Wahrnehmung von Reiseimpfberatungschatbots.

R. Stefan Greulich, Nico Pietrantoni, Fabian Hildebrandt, Tomy Hommel, Stefan Morana, Alfred Benedikt Brendel

HMD Prax. Wirtsch., 2022

Opposing Effects of Response Time in Human-Chatbot Interaction.

Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche

Bus. Inf. Syst. Eng., 2022

2021

Towards a conceptualisation of Order Picking 4.0.

Sven Winkelhaus, Eric H. Grosse, Stefan Morana

Comput. Ind. Eng., 2021

Let us work Together' - Insights from an Experiment with Conversational Agents on the Relation of Anthropomorphic Design, Dialog Support, and Performance.

Sascha Lichtenberg, Johannes Bührke, Alfred Benedikt Brendel, Simon Trang, Stephan Diederich, Stefan Morana

Proceedings of the Innovation durch Informationssysteme, 2021

Do you Feel a Connection? How Human-like Design of Conversational Agents Influences Donation Behavior.

Johannes Bührke, Alfred Benedikt Brendel, Sascha Lichtenberg, Stephan Diederich, Stefan Morana

Proceedings of the Innovation durch Informationssysteme, 2021

Enhancing Knowledge Externalization with Speech-Based Protocol Systems: A Design Science Approach.

Anton Koslow, Benedikt Berger, Stefan Morana, Thomas Hess

Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021

When Live Chats Make Us Disclose More.

Stefanie Sohn, Dominik Siemon, Stefan Morana

Proceedings of the 42nd International Conference on Information Systems, 2021

The Role of Algorithmic Transparency in Contact-tracing App Adoption.

Tobias Bitzer, Martin Wiener, Stefan Morana

Proceedings of the 42nd International Conference on Information Systems, 2021

Digital Facilitation Assistance for Collaborative, Creative Design Processes.

Eva A. C. Bittner, Milad Mirbabaie, Stefan Morana

Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Algorithmic Transparency and Contact-tracing Apps - An Empirical Investigation.

Tobias Bitzer, Martin Wiener, Stefan Morana

Proceedings of the 27th Americas Conference on Information Systems, 2021

2020

Collaborating with technology-based autonomous agents.

Isabella Seeber, Lena Waizenegger, Stefan Seidel, Stefan Morana, Izak Benbasat, Paul Benjamin Lowry

Internet Res., 2020

User Assistance for Intelligent Systems.

Stefan Morana, Jella Pfeiffer, Marc T. P. Adam

Bus. Inf. Syst. Eng., 2020

A chatbot response generation system.

Jasper Feine, Stefan Morana, Alexander Maedche

Proceedings of the Mensch und Computer 2020 - Tagungsband, 2020

Designing Interactive Chatbot Development Systems.

Jasper Feine, Stefan Morana, Alexander Maedche

Proceedings of the 41st International Conference on Information Systems, 2020

The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots.

Stefan Morana, Ulrich Gnewuch, Dominik Jung, Carsten Granig

Proceedings of the 28th European Conference on Information Systems, 2020

2019

Designing Process Guidance Systems.

Stefan Morana, Julia Kroenung, Alexander Maedche, Silvia Schacht

J. Assoc. Inf. Syst., 2019

A Taxonomy of Social Cues for Conversational Agents.

Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche

Int. J. Hum. Comput. Stud., 2019

AI-Based Digital Assistants - Opportunities, Threats, and Research Perspectives.

Alexander Maedche, Christine Legner, Alexander Benlian, Benedikt Berger, Henner Gimpel, Thomas Hess, Oliver Hinz, Stefan Morana, Matthias Söllner

Bus. Inf. Syst. Eng., 2019

Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis.

Jasper Feine, Stefan Morana, Ulrich Gnewuch

Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

Designing a Chatbot Social Cue Configuration System.

Jasper Feine, Stefan Morana, Alexander Maedche

Proceedings of the 40th International Conference on Information Systems, 2019

Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses: Insights from an Experiment with a Conversational Agent.

Stephan Diederich, Max Janssen-Müller, Alfred Benedikt Brendel, Stefan Morana

Proceedings of the 40th International Conference on Information Systems, 2019

Introduction to the Minitrack on Optimization of and the Use of IT for Healthcare Processes.

Melanie Reuter-Oppermann, Stefan Morana, Andrea Raith, Susan Sherer

Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

Conceptualization of the Problem Space in Design Science Research.

Alexander Maedche, Shirley Gregor, Stefan Morana, Jasper Feine

Proceedings of the Extending the Boundaries of Design Science Theory and Practice, 2019

Leveraging Machine-Executable Descriptive Knowledge in Design Science Research - The Case of Designing Socially-Adaptive Chatbots.

Jasper Feine, Stefan Morana, Alexander Maedche

Proceedings of the Extending the Boundaries of Design Science Theory and Practice, 2019

Gender Bias in Chatbot Design.

Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche

Proceedings of the Chatbot Research and Design - Third International Workshop, 2019

2018

Tool Support for Design Science Research - Towards a Software Ecosystem: A Report from a DESRIST 2017 Workshop.

Stefan Morana, Jan vom Brocke, Alexander Maedche, Stefan Seidel, Marc T. P. Adam, Udo Bub, Peter Fettke, Michael Gau, Alexander Herwix, Matthew T. Mullarkey, Hoang D. Nguyen, Jonas Sjöström, Peyman Toreini, Lauri Wessel, Robert Winter

Commun. Assoc. Inf. Syst., 2018

Call for Papers, Issue 3/2020 - User Assistance for Intelligent Systems.

Stefan Morana, Jella Pfeiffer, Marc T. P. Adam

Bus. Inf. Syst. Eng., 2018

Robo-Advisory - Digitalization and Automation of Financial Advisory.

Dominik Jung, Verena Dorner, Florian Glaser, Stefan Morana

Bus. Inf. Syst. Eng., 2018

Introduction to the Minitrack on IT-Enabled Healthcare Coordination.

Susan Sherer, Stefan Morana, Melanie Reuter-Oppermann

Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

The effect of Social Reputation on retention: Designing a Social Real-Time Delphi Platform.

Simon Kloker, Tim Straub, Stefan Morana, Christof Weinhardt

Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction.

Ulrich Gnewuch, Stefan Morana, Marc T. P. Adam, Alexander Maedche

Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

Designing Conversational Agents for Energy Feedback.

Ulrich Gnewuch, Stefan Morana, Carl Simon Heckmann, Alexander Maedche

Proceedings of the Designing for a Digital and Globalized World, 2018

2017

Interaktion mit smarten Systemen - Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz.

Stefan Morana, Celina Friemel, Ulrich Gnewuch, Alexander Maedche, Jella Pfeiffer

Wirtschaftsinformatik Manag., 2017

A review of the nature and effects of guidance design features.

Stefan Morana, Silvia Schacht, Ansgar Scherp, Alexander Maedche

Decis. Support Syst., 2017

"I did use it!" - Assessing subjective vs objective cognitive artifact usage.

Stefan Morana, Julia Kroenung, Alexander Maedche

Proceedings of the Towards Thought Leadership in Digital Transformation: 13. Internationale Tagung Wirtschaftsinformatik, 2017

Towards Designing Cooperative and Social Conversational Agents for Customer Service.

Ulrich Gnewuch, Stefan Morana, Alexander Mädche

Proceedings of the International Conference on Information Systems, 2017

Towards Designing an Assistant for Semi-Automatic EMS Dispatching.

Melanie Reuter-Oppermann, Stefan Morana, Peter Hottum

Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

Web Survey Gamification - Increasing Data Quality in Web Surveys by using Game Design Elements.

Silvia Schacht, Florian Keusch, Nils Bergmann, Stefan Morana

Proceedings of the 25th European Conference on Information Systems, 2017

2016

Advanced User Assistance Systems.

Alexander Maedche, Stefan Morana, Silvia Schacht, Dirk Werth, Julian Krumeich

Bus. Inf. Syst. Eng., 2016

Designing an End User Participation and Involvement Assistant for Continuous IS Development.

Phillip Haake, Stefan Morana, Silvia Schacht, Lu Zhou-Hartmann, Alexander Mädche

Proceedings of the International Conference on Information Systems, 2016

Towards designing individual value-oriented decision support for selecting Internet-based services.

Verena Dorner, Stefan Morana, Alexander Maedche, Christof Weinhardt

Proceedings of the 46. Jahrestagung der Gesellschaft für Informatik, 2016

Exploring the Design, Use, and Outcomes of Process Guidance Systems - A Qualitative Field Study.

Stefan Morana, Silvia Schacht, Alexander Maedche

Proceedings of the Tackling Society's Grand Challenges with Design Science, 2016

2015

Projekterfahrungen spielend einfach mit der ProjectWorld! - Ein gamifiziertes Projektwissensmanagementsystem.

Silvia Schacht, Anton Reindl, Stefan Morana, Alexander Maedche

HMD Prax. Wirtsch., 2015

Are you a Maverick? Towards a Segmentation of Collaboration Technology Users.

Silvia Schacht, Stefan Morana, Nils Urbach, Alexander Maedche

Proceedings of the International Conference on Information Systems, 2015

ITSM ProcessGuide - A Process Guidance System for IT Service Management.

Stefan Morana, Timo Gerards, Alexander Mädche

Proceedings of the New Horizons in Design Science: Broadening the Research Agenda, 2015

2014

Designing a Process Guidance System to Support User's Business Process Compliance.

Stefan Morana, Silvia Schacht, Ansgar Scherp, Alexander Maedche

Proceedings of the International Conference on Information Systems, 2014

The Project World - Gamification in Project Knowledge Management.

Silvia Schacht, Stefan Morana, Alexander Mädche

Proceedings of the 22st European Conference on Information Systems, 2014

2013

User Guidance for Document-Driven Processes in Enterprise Systems.

Stefan Morana, Silvia Schacht, Ansgar Scherp, Alexander Maedche

Proceedings of the Design Science at the Intersection of Physical and Virtual Design, 2013