Shivali Agarwal

According to our database, Shivali Agarwal authored at least 34 papers between 2007 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2024

Tutorial Report on Legacy Software Modernization: A Journey From Non-AI to Generative AI Approaches.

Shivali Agarwal, Sridhar Chimalakonda, Saravanan Krishnan, Vini Kanvar, Samveg Shah

Proceedings of the 17th Innovations in Software Engineering Conference, 2024

2022

Incremental Analysis of Legacy Applications Using Knowledge Graphs for Application Modernization.

Saravanan Krishnan, Alex Mathai, Amith Singhee, Atul Kumar, Shivali Agarwal, Keerthi Narayan Raghunath, David Wenk

Proceedings of the CODS-COMAD 2022: 5th Joint International Conference on Data Science & Management of Data (9th ACM IKDD CODS and 27th COMAD), Bangalore, India, January 8, 2022

Data Access Pattern Recommendations for Microservices Architecture.

Dasari Surya Sai Venkatesh, Shivali Agarwal

Proceedings of the IEEE 15th International Conference on Cloud Computing, 2022

2021

Improved Topology Extraction Using Discriminative Parameter Mining of Logs.

Atri Mandal, Saranya Gupta, Shivali Agarwal, Prateeti Mohapatra

Proceedings of the Advances in Knowledge Discovery and Data Mining, 2021

Monolith to Microservice Candidates using Business Functionality Inference.

Shivali Agarwal, Raunak Sinha, Giriprasad Sridhara, Pratap Das, Utkarsh Desai, Srikanth Tamilselvam, Amith Singhee, Hiroaki Nakamuro

Proceedings of the 2021 IEEE International Conference on Web Services, 2021

2020

Extracting Procedural Knowledge from Technical Documents.

Shivali Agarwal, Shubham Atreja, Vikas Agarwal

CoRR, 2020

Automatic Business Process Structure Discovery using Ordered Neurons LSTM: A Preliminary Study.

Xue Han, Lianxue Hu, Yabin Dang, Shivali Agarwal, Lijun Mei, Shaochun Li, Xin Zhou

CoRR, 2020

Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study.

Shivali Agarwal, Jayachandu Bandlamudi, Atri Mandal, Anupama Ray, Giriprasad Sridhara

AI Mag., 2020

A-BPS: Automatic Business Process Discovery Service using Ordered Neurons LSTM.

Xue Han, Lianxue Hu, Lijun Mei, Yabin Dang, Shivali Agarwal, Xin Zhou, Pengwei Hu

Proceedings of the 2020 IEEE International Conference on Web Services, 2020

2019

Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis.

Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup

Proceedings of the Service-Oriented Computing - 17th International Conference, 2019

Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI.

Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara

Proceedings of the Thirty-Third AAAI Conference on Artificial Intelligence, 2019

2018

Cognitive System to Achieve Human-Level Accuracy in Automated Assignment of Helpdesk Email Tickets.

Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara

Proceedings of the Service-Oriented Computing - 16th International Conference, 2018

2017

Automatic problem extraction and analysis from unstructured text in IT tickets.

Shivali Agarwal, Vishalaksh Aggarwal, Arjun R. Akula, Gargi Banerjee Dasgupta, Giriprasad Sridhara

IBM J. Res. Dev., 2017

"Learning Relevance" as a Service for Improving Search Results in Technical Discussion Forums.

Shubham Atreja, Shivali Agarwal, Gargi Banerjee Dasgupta, Dennis A. Perpetua

Proceedings of the 2017 IEEE International Conference on Web Services, 2017

Continuous Learning as a Service for Conversational Virtual Agents.

Shivali Agarwal, Shubham Atreja, Gargi Dasgupta

Proceedings of the Service-Oriented Computing - 15th International Conference, 2017

Semi Supervised NLP Based Classification of Malware Documents.

Mayukh Rath, Shivali Agarwal, R. K. Shyamasundar

Proceedings of the Information Systems Security - 13th International Conference, 2017

2016

Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems.

Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta

Proceedings of the Service-Oriented Computing - 14th International Conference, 2016

ReAct: A System for Recommending Actions for Rapid Resolution of IT Service Incidents.

Vishalaksh Aggarwal, Shivali Agarwal, Gaargi Banerjee Dasgupta, Giriprasad Sridhara, Vijay E

Proceedings of the IEEE International Conference on Services Computing, 2016

2014

Cognitive Coordination of Global Service Delivery.

Lav R. Varshney, Shivali Agarwal, Yi-Min Chee, Renuka Sindhgatta, Daniel V. Oppenheim, Juhnyoung Lee, Krishna Ratakonda

CoRR, 2014

Hybridsourcing: A novel work allocation mechanism to provide controlled autonomy to workers.

Parshuram S. Hotkar, Shivali Agarwal, Sahil Mhaskar

Proceedings of the 2014 IEEE Network Operations and Management Symposium, 2014

How to Enable Multiple Skill Learning in a SLA Constrained Service System?

Sumit Kalra, Shivali Agarwal, Gargi Dasgupta

Proceedings of the Service-Oriented Computing - 12th International Conference, 2014

Towards Auto-remediation in Services Delivery: Context-Based Classification of Noisy and Unstructured Tickets.

Gargi Dasgupta, Tapan Kumar Nayak, Arjun R. Akula, Shivali Agarwal, Shripad J. Nadgowda

Proceedings of the Service-Oriented Computing - 12th International Conference, 2014

2013

Behavioral Analysis of Service Delivery Models.

Gargi Banerjee Dasgupta, Renuka Sindhgatta, Shivali Agarwal

Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

Does One-Size-Fit-All Suffice for Service Delivery Clients?

Shivali Agarwal, Renuka Sindhgatta, Gargi Banerjee Dasgupta

Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

Accelerating Collaboration in Task Assignment Using a Socially Enhanced Resource Model.

Rong Liu, Shivali Agarwal, Renuka Sindhgatta, Juhnyoung Lee

Proceedings of the Business Process Management - 11th International Conference, 2013

2012

SmartDispatch: enabling efficient ticket dispatch in an IT service environment.

Shivali Agarwal, Renuka Sindhgatta, Bikram Sengupta

Proceedings of the 18th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, 2012

2011

Distributed Generalized Dynamic Barrier Synchronization.

Shivali Agarwal, Saurabh Joshi, Rudrapatna K. Shyamasundar

Proceedings of the Distributed Computing and Networking - 12th International Conference, 2011

2010

A Proof System for a PGAS Language.

Shivali Agarwal, R. K. Shyamasundar

Proceedings of the Concurrency, 2010

2009

Brief announcement: distributed phase synchronization of dynamic set of processes.

R. K. Shyamasundar, Shivali Agarwal

Proceedings of the 28th Annual ACM Symposium on Principles of Distributed Computing, 2009

Distributed Scheduling of Parallel Hybrid Computations.

Shivali Agarwal, Ankur Narang, R. K. Shyamasundar

Proceedings of the Algorithms and Computation, 20th International Symposium, 2009

2008

A Static Characterization of Affinity in a Distributed Program.

Shivali Agarwal, Rajkishore Barik, R. K. Shyamasundar

Proceedings of the 10th IEEE International Conference on High Performance Computing and Communications, 2008

Static Detection of Place Locality and Elimination of Runtime Checks.

Shivali Agarwal, Rajkishore Barik, V. Krishna Nandivada, R. K. Shyamasundar, Pradeep Varma

Proceedings of the Programming Languages and Systems, 6th Asian Symposium, 2008

2007

Deadlock-free scheduling of X10 computations with bounded resources.

Shivali Agarwal, Rajkishore Barik, Dan Bonachea, Vivek Sarkar, R. K. Shyamasundar, Katherine A. Yelick

Proceedings of the SPAA 2007: Proceedings of the 19th Annual ACM Symposium on Parallelism in Algorithms and Architectures, 2007

May-happen-in-parallel analysis of X10 programs.

Shivali Agarwal, Rajkishore Barik, Vivek Sarkar, R. K. Shyamasundar

Proceedings of the 12th ACM SIGPLAN Symposium on Principles and Practice of Parallel Programming, 2007