Shi-Yu Wu
According to our database1,
Shi-Yu Wu
authored at least 2 papers
between 2017 and 2021.
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Bibliography
2021
Reliab. Eng. Syst. Saf., 2021
2017
Explore the differences between perceived service quality and customer satisfaction based on customer expectation of service attributes.
Int. J. Serv. Technol. Manag., 2017