Shayna Gardiner

According to our database, Shayna Gardiner authored at least 6 papers between 2022 and 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Resolving Transcription Ambiguity in Spanish: A Hybrid Acoustic-Lexical System for Punctuation Restoration.

Xiliang Zhu, Chia-Tien Chang, Shayna Gardiner, David Rossouw, Jonas Robertson

CoRR, 2024

The Model Arena for Cross-lingual Sentiment Analysis: A Comparative Study in the Era of Large Language Models.

Xiliang Zhu, Shayna Gardiner, Tere Roldán, David Rossouw

Proceedings of the 14th Workshop on Computational Approaches to Subjectivity, 2024

2022

Extracting Similar Questions From Naturally-occurring Business Conversations.

Xiliang Zhu, David Rossouw, Shayna Gardiner, Simon Corston-Oliver

CoRR, 2022

Punctuation Restoration in Spanish Customer Support Transcripts using Transfer Learning.

Xiliang Zhu, Shayna Gardiner, David Rossouw, Tere Roldán, Simon Corston-Oliver

CoRR, 2022

Developing a Production System for Purpose of Call Detection in Business Phone Conversations.

Elena Khasanova, Pooja Hiranandani, Shayna Gardiner, Cheng Chen, Simon Corston-Oliver, Xue-Yong Fu

Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track, 2022

Entity-level Sentiment Analysis in Contact Center Telephone Conversations.

Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shayna Gardiner, Pooja Hiranandani, Shashi Bhushan TN

Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: EMNLP 2022 - Industry Track, Abu Dhabi, UAE, December 7, 2022