Shannon W. Anderson

Orcid: 0000-0003-1472-538X

According to our database1, Shannon W. Anderson authored at least 5 papers between 2005 and 2019.

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Bibliography

2019
Evidence for the Feedback Role of Performance Measurement Systems.
Manag. Sci., 2019

2017
Costly Control: An Examination of the Trade-off Between Control Investments and Residual Risk in Interfirm Transactions.
Manag. Sci., 2017

2010
An Empirical Examination of Goals and Performance-to-Goal Following the Introduction of an Incentive Bonus Plan with Participative Goal Setting.
Manag. Sci., 2010

2009
The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers.
Manuf. Serv. Oper. Manag., 2009

2005
Management Control for Market Transactions: The Relation Between Transaction Characteristics, Incomplete Contract Design, and Subsequent Performance.
Manag. Sci., 2005


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