Shan-yan Huang
According to our database1,
Shan-yan Huang
authored at least 2 papers
in 2009.
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Bibliography
2009
Applying Double-Loop Knowledge Management Model on Customer Self-Service Systems for Taiwan's E-government.
Proceedings of the International Conference on Networked Computing and Advanced Information Management, 2009
A perspective of two-dimensional process integration customer relationship management driven business model.
Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, 2009