Sanna Heikkinen
According to our database1,
Sanna Heikkinen
authored at least 11 papers
between 2000 and 2024.
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Bibliography
2024
Proceedings of the Quality of Information and Communications Technology, 2024
2023
Proceedings of the Quality of Information and Communications Technology, 2023
2020
Applying Continual Service Improvement Practices to Study Quality of Healthcare Information System Services: A Case Study.
Proceedings of the Quality of Information and Communications Technology, 2020
2019
Proceedings of the Quality of Information and Communications Technology, 2019
2015
Proceedings of the IEEE Global Engineering Education Conference, 2015
Proceedings of the IEEE Global Engineering Education Conference, 2015
2013
Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach.
Proceedings of the Software Process Improvement and Capability Determination, 2013
2012
Proceedings of the Systems, Software and Services Process Improvement, 2012
Identifying IT Service Management Challenges: A Case Study in Two IT Service Provider Companies.
Proceedings of the 23rd International Workshop on Database and Expert Systems Applications, 2012
2000
Interference considerations for the time division duplex mode of the UMTS Terrestrial Radio Access.
IEEE J. Sel. Areas Commun., 2000