Sandra Zilker

Orcid: 0000-0001-5414-1528

According to our database1, Sandra Zilker authored at least 24 papers between 2020 and 2024.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

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Bibliography

2024
Machine learning in business process management: A systematic literature review.
Expert Syst. Appl., 2024

Challenging the Performance-Interpretability Trade-off: An Evaluation of Interpretable Machine Learning Models.
CoRR, 2024

A machine learning framework for interpretable predictions in patient pathways: The case of predicting ICU admission for patients with symptoms of sepsis.
CoRR, 2024

Context-aware Explanations of Accurate Predictions in Service Processes.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

Predicting Customer Satisfaction in Service Processes Using Multilingual Large Language Models.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

2023
Best of Both Worlds: Combining Predictive Power with Interpretable and Explainable Results for Patient Pathway Prediction.
Proceedings of the 31st European Conference on Information Systems, 2023

Design Principles for Using Business Process Management Systems.
Proceedings of the Business Process Management Workshops, 2023

2022
Designing a Method for Resource-specific Next Activity Prediction.
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

A Method for Predicting Workarounds in Business Processes.
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

Process Mining for Advanced Service Analytics - From Process Efficiency to Customer Encounter and Experience.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

GAM(e) changer or not? An evaluation of interpretable machine learning models based on additive model constraints.
Proceedings of the 30th European Conference on Information Systems, 2022

Text-Aware Predictive Process Monitoring with Contextualized Word Embeddings.
Proceedings of the Business Process Management Workshops, 2022

2021
The evaluation of the black box problem for AI-based recommendations: An interview-based study.
Proceedings of the Innovation durch Informationssysteme, 2021

The Status Quo of Process Mining in the Industrial Sector.
Proceedings of the Innovation durch Informationssysteme, 2021

Predictive Business Process Deviation Monitoring.
Proceedings of the 29th European Conference on Information Systems, 2021

Bringing Light Into the Darkness - A Systematic Literature Review on Explainable Predictive Business Process Monitoring Techniques.
Proceedings of the 29th European Conference on Information Systems, 2021

2020
An empirical comparison of deep-neural-network architectures for next activity prediction using context-enriched process event logs.
CoRR, 2020

From predictive to prescriptive process monitoring: Recommending the next best actions instead of calculating the next most likely events.
Proceedings of the Entwicklungen, 2020

Job Seekers' Artificial Intelligence-related Black Box Concerns.
Proceedings of the SIGMIS-CPR 2020, 2020

The influence of algorithm aversion and anthropomorphic agent design on the acceptance of AI-based job recommendations.
Proceedings of the 41st International Conference on Information Systems, 2020

A Next Click Recommender System for Web-based Service Analytics with Context-aware LSTMs.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

Design Principles for Comprehensible Process Discovery in Process Mining.
Proceedings of the 28th European Conference on Information Systems, 2020

XNAP: Making LSTM-Based Next Activity Predictions Explainable by Using LRP.
Proceedings of the Business Process Management Workshops, 2020

Prescriptive Business Process Monitoring for Recommending Next Best Actions.
Proceedings of the Business Process Management Forum, 2020


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