Sally K. Widener
According to our database1,
Sally K. Widener
authored at least 3 papers
between 2009 and 2017.
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Bibliography
2017
The Intersection of "Bad Apples, " "Bad Barrels, " and the Enabling Use of Performance Measurement Systems.
J. Inf. Syst., 2017
2016
The Performance Effects of Using Business Intelligence Systems for Exploitation and Exploration Learning.
J. Inf. Syst., 2016
2009
The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers.
Manuf. Serv. Oper. Manag., 2009