Robert E. Kraut
Orcid: 0000-0002-8554-2137Affiliations:
- Carnegie Mellon University, Human-Computer Interaction Institute, Pittsburgh, PA, USA
According to our database1,
Robert E. Kraut
authored at least 217 papers
between 1979 and 2024.
Collaborative distances:
Collaborative distances:
Awards
ACM Fellow
ACM Fellow 2011, "For contributions to human-computer interaction.".
Timeline
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Online presence:
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Bibliography
2024
How Did They Build the Free Encyclopedia? A Literature Review of Collaboration and Coordination among Wikipedia Editors.
ACM Trans. Comput. Hum. Interact., February, 2024
What Makes Digital Support Effective? How Therapeutic Skills Affect Clinical Well-Being.
Proc. ACM Hum. Comput. Interact., 2024
Motivating Experts to Contribute to Digital Public Goods: A Personalized Field Experiment on Wikipedia.
Manag. Sci., 2024
Proceedings of the Eighteenth International AAAI Conference on Web and Social Media, 2024
"If This Person is Suicidal, What Do I Do?": Designing Computational Approaches to Help Online Volunteers Respond to Suicidality.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2024
Multi-Level Feedback Generation with Large Language Models for Empowering Novice Peer Counselors.
Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), 2024
2023
Systematic review and meta-analysis of AI-based conversational agents for promoting mental health and well-being.
npj Digit. Medicine, 2023
Metrics for Peer Counseling: Triangulating Success Outcomes for Online Therapy Platforms.
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, 2023
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, 2023
Proceedings of the 11th International Conference on Affective Computing and Intelligent Interaction, 2023
2022
Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer Mental Health Community.
Proc. ACM Hum. Comput. Interact., 2022
Modeling Motivational Interviewing Strategies on an Online Peer-to-Peer Counseling Platform.
Proc. ACM Hum. Comput. Interact., 2022
Proc. ACM Hum. Comput. Interact., 2022
Proceedings of the WWW '22: The ACM Web Conference 2022, Virtual Event, Lyon, France, April 25, 2022
2021
Join, Stay or Go?: A Closer Look at Members' Life Cycles in Online Health Communities.
Proc. ACM Hum. Comput. Interact., 2021
Proc. ACM Hum. Comput. Interact., 2021
Scaffolding the Online Peer-support Experience: Novice Supporters' Strategies and Challenges.
Proc. ACM Hum. Comput. Interact., 2021
Technical Features of Asynchronous and Synchronous Community Platforms and their Effects on Community Cohesion: A Comparative Study of Forum-based and Chat-based Online Mental Health Communities.
J. Comput. Mediat. Commun., 2021
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021
2020
Proc. ACM Hum. Comput. Interact., 2020
Can You be More Social? Injecting Politeness and Positivity into Task-Oriented Conversational Agents.
CoRR, 2020
What Makes People Feel Close to Online Groups? The Roles of Group Attributes and Group Types.
Proceedings of the Fourteenth International AAAI Conference on Web and Social Media, 2020
Mining and Predicting Temporal Patterns in the Quality Evolution of Wikipedia Articles.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
2019
Proc. Natl. Acad. Sci. USA, 2019
Proc. ACM Hum. Comput. Interact., 2019
The Channel Matters: Self-disclosure, Reciprocity and Social Support in Online Cancer Support Groups.
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 2019
Seekers, Providers, Welcomers, and Storytellers: Modeling Social Roles in Online Health Communities.
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 2019
Career Mentoring in Online Communities: Seeking and Receiving Advice from an Online Community.
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 2019
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019
2018
Effects of Collective Socialization on Newcomers' Response to Feedback in Online Communities.
ACM Trans. Soc. Comput., 2018
Proceedings of the Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2018
2017
Proc. ACM Hum. Comput. Interact., 2017
Proceedings of the Eleventh International Conference on Web and Social Media, 2017
Proceedings of the 2017 Conference on Empirical Methods in Natural Language Processing, 2017
Shaping Pro and Anti-Social Behavior on Twitch Through Moderation and Example-Setting.
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017
Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 2017
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017
2016
When Does Repository KMS Use Lift Performance? The Role of Alternative Knowledge Sources and Task Environments.
MIS Q., 2016
The Relationship between Facebook Use and Well-Being depends on Communication Type and Tie Strength.
J. Comput. Mediat. Commun., 2016
Proceedings of the Tenth International Conference on Language Resources and Evaluation LREC 2016, 2016
A Preliminary Look at MOOC-associated Facebook Groups: Prevalence, Geographic Representation, and Homophily.
Proceedings of the Third ACM Conference on Learning @ Scale, 2016
Proceedings of the Tenth International Conference on Web and Social Media, 2016
Proceedings of the 9th International Conference on Educational Data Mining, 2016
A Contingency View of Transferring and Adapting Best Practices within Online Communities.
Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, 2016
Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, 2016
Encouraging "Outside- the- box" Thinking in Crowd Innovation Through Identifying Domains of Expertise.
Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, 2016
Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, 2016
A Market in Your Social Network: The Effects of Extrinsic Rewards on Friendsourcing and Relationships.
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 2016
Does Saying This Make Me Look Good?: How Posters and Outsiders Evaluate Facebook Updates.
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 2016
Team Dating: A Self-Organized Team Formation Strategy for Collaborative Crowdsourcing.
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 2016
SIGCHI Lifetime Research Award Talk: Online Communication and Psychological Well-being.
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 2016
2015
Commun. ACM, 2015
Exploring the Effect of Confusion in Discussion Forums of Massive Open Online Courses.
Proceedings of the Second ACM Conference on Learning @ Scale, 2015
2014
Agent-Based Modeling to Inform Online Community Design: Impact of Topical Breadth, Message Volume, and Discussion Moderation on Member Commitment and Contribution.
Hum. Comput. Interact., 2014
Proceedings of the Seconf AAAI Conference on Human Computation and Crowdsourcing, 2014
Proceedings of the Computer Supported Cooperative Work, 2014
A comparison of social, learning, and financial strategies on crowd engagement and output quality.
Proceedings of the Computer Supported Cooperative Work, 2014
Proceedings of the Computer Supported Cooperative Work, 2014
Building loyalty to online communities through bond and identity-based attachment to sub-groups.
Proceedings of the Computer Supported Cooperative Work, 2014
Proceedings of the Computer Supported Cooperative Work, 2014
Proceedings of the Computer Supported Cooperative Work, 2014
Selecting an effective niche: an ecological view of the success of online communities.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
Effects of simultaneous and sequential work structures on distributed collaborative interdependent tasks.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
Proceedings of the Ways of Knowing in HCI, 2014
2013
Hum. Comput. Interact., 2013
Proceedings of the International Conference on Information Systems, 2013
Proceedings of the Computer Supported Cooperative Work, 2013
Proceedings of the 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, 2013
Gender, topic, and audience response: an analysis of user-generated content on facebook.
Proceedings of the 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, 2013
Wikipedia classroom experiment: bidirectional benefits of students' engagement in online production communities.
Proceedings of the 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, 2013
2012
Building Member Attachment in Online Communities: Applying Theories of Group Identity and Interpersonal Bonds.
MIS Q., 2012
Trust Across Borders: Buyer-Supplier Trust in Global Business-to-Business E-Commerce.
J. Assoc. Inf. Syst., 2012
Leading the Collective: Social Capital and the Development of Leaders in Core-Periphery Organizations
CoRR, 2012
Organizing without formal organization: group identification, goal setting and social modeling in directing online production.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
To stay or leave?: the relationship of emotional and informational support to commitment in online health support groups.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2012
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2012
2011
Proceedings of the User Modeling, Adaption and Personalization, 2011
Proceedings of the 24th Annual ACM Symposium on User Interface Software and Technology, 2011
Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work, 2011
Proceedings of the International Conference on Human Factors in Computing Systems, 2011
Proceedings of the International Conference on Human Factors in Computing Systems, 2011
Proceedings of the International Conference on Human Factors in Computing Systems, 2011
Proceedings of the International Conference on Human Factors in Computing Systems, 2011
Proceedings of the International Conference on Human Factors in Computing Systems, 2011
2010
Scientific Foundations: A Case for Technology- Mediated Social- Participation Theory.
Computer, 2010
Promoting Good Management: Governance, Promotion, and Leadership in Open Collaboration Communities.
Proceedings of the International Conference on Information Systems, 2010
Proceedings of the Educational Data Mining 2010, 2010
Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, 2010
Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, 2010
Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, 2010
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010
2009
Creating a Corpus of Targeted Learning Resources with a Web-Based Open Authoring Tool.
IEEE Trans. Learn. Technol., 2009
Proceedings of the 2009 International Symposium on Wikis, 2009
Proceedings of the 2009 International Symposium on Wikis, 2009
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009
Coordination in collective intelligence: the role of team structure and task interdependence.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009
2008
Research Note - Awareness Displays and Social Motivation for Coordinating Communication.
Inf. Syst. Res., 2008
Inf. Syst. Res., 2008
Proceedings of the Intelligent Tutoring Systems, 9th International Conference, 2008
Proceedings of the Cre8ing a learning world: Proceedings of the 8th International Conference for the Learning Sciences, 2008
Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work, 2008
Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work, 2008
Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work, 2008
Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work, 2008
Proceedings of the 2008 Conference on Human Factors in Computing Systems, 2008
Proceedings of the 2008 Conference on Human Factors in Computing Systems, 2008
Proceedings of the Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, 2008
Proceedings of the Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, 2008
2007
Familiarity, Complexity, and Team Performance in Geographically Distributed Software Development.
Organ. Sci., 2007
J. Manag. Inf. Syst., 2007
Proceedings of the 12th International Conference on Intelligent User Interfaces, 2007
Proceedings of the International Conference on Information Systems, 2007
Proceedings of the 2007 Conference on Human Factors in Computing Systems, 2007
Proceedings of the 2007 Conference on Human Factors in Computing Systems, 2007
Proceedings of the 2007 Conference on Human Factors in Computing Systems, 2007
2006
Call for Papers - <i>Information Systems Research</i> Special Issue: The Interplay Between Digital and Social Networks.
Inf. Syst. Res., 2006
Proceedings of the 15th international conference on World Wide Web, 2006
Proceedings of the 2006 ACM Conference on Computer Supported Cooperative Work, 2006
Routine patterns of internet use & psychological well-being: coping with a residential move.
Proceedings of the 2006 Conference on Human Factors in Computing Systems, 2006
Proceedings of the 2006 Conference on Human Factors in Computing Systems, 2006
Proceedings of the 2006 Conference on Human Factors in Computing Systems, 2006
Talk to me: foundations for successful individual-group interactions in online communities.
Proceedings of the 2006 Conference on Human Factors in Computing Systems, 2006
The Internet and Social Interaction: A Meta-analysis and Critique of Studies, 1995-2003.
Proceedings of the Computers, Phones, and the Internet, 2006
Examining the Impact of Internet Use on TV Viewing: Details Make a Difference.
Proceedings of the Computers, Phones, and the Internet, 2006
Communication Technology and Friendship During the Transition From High School to College.
Proceedings of the Computers, Phones, and the Internet, 2006
Social Studies of Domestic Information and Communication Technologies.
Proceedings of the Computers, Phones, and the Internet, 2006
Teenage Communication in the Instant Messaging Era.
Proceedings of the Computers, Phones, and the Internet, 2006
2005
J. Comput. Mediat. Commun., 2005
<i>Information Systems Research</i> Special Issue: The Interplay Between Digital and Social Networks.
Inf. Syst. Res., 2005
Proceedings of the 2005 Conference on Human Factors in Computing Systems, 2005
2004
The Internet and Social Participation: Contrasting Cross-Sectional and Longitudinal Analyses.
J. Comput. Mediat. Commun., 2004
Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, 2004
Controlling interruptions: awareness displays and social motivation for coordination.
Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, 2004
Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, 2004
Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work, 2004
Proceedings of the Extended abstracts of the 2004 Conference on Human Factors in Computing Systems, 2004
Proceedings of the 2004 Conference on Human Factors in Computing Systems, 2004
2003
Hum. Comput. Interact., 2003
Project Massive 1.0: Organizational Commitment, Sociability and Extraversion in Massively Multiplayer Online Games.
Proceedings of the Digital Games Research Conference 2003, 2003
Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks.
Proceedings of the 2003 Conference on Human Factors in Computing Systems, 2003
Proceedings of the Extended abstracts of the 2003 Conference on Human Factors in Computing Systems, 2003
2002
Shared Mental Models, Familiarity, and Coordination: A Multi-Method Study of Distributed Software Teams.
Proceedings of the International Conference on Information Systems, 2002
Proceedings of the CSCW 2002, 2002
The use of visual information in shared visual spaces: informing the development of virtual co-presence.
Proceedings of the CSCW 2002, 2002
Proceedings of the Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, 2002
2001
Int. J. Hum. Comput. Stud., 2001
Shared Mental Models and Coordination in Large-Scale, Distributed Software Development.
Proceedings of the International Conference on Information Systems, 2001
Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), 2001
Proceedings of the CHI 2001 Extended Abstracts on Human Factors in Computing Systems, 2001
2000
Computer Mediated Markets: An Introduction and Preliminary Test of Market Structure Impacts.
J. Comput. Mediat. Commun., 2000
Hum. Comput. Interact., 2000
Coordination of communication: effects of shared visual context on collaborative work.
Proceedings of the CSCW 2000, 2000
Coming to the wrong decision quickly: why awareness tools must be matched with appropriate tasks.
Proceedings of the CHI 2000 Conference on Human factors in computing systems, 2000
1999
Inf. Syst. Res., 1999
A research agenda for virtual work: are we asking the right questions? (panel session).
Proceedings of the Twentieth International Conference on Information Systems, 1999
Proceedings of the CHI '99 Extended Abstracts on Human Factors in Computing Systems, 1999
1998
Coordination and Virtualization: The Role of Electronic Networks and Personal Relationships.
J. Comput. Mediat. Commun., 1998
Coordination, Overload and Team Performance: Effects of Team Communication Strategies.
Proceedings of the CSCW '98, 1998
Proceedings of the Proceeding of the CHI '98 Conference on Human Factors in Computing Systems, 1998
Proceedings of the Doing Business Electronically, 1998
1997
Proceedings of the Eighteenth International Conference on Information Systems, 1997
Proceedings of the Human Factors in Computing Systems, 1997
1996
Commun. ACM, 1996
The Internet @ Home (Introduction to the Special Section).
Commun. ACM, 1996
Talk, Trust and Telecommunications: Alternative Mechanisms for Coordinating Commercial Transactions.
Proceedings of the Seventeenth International Conference on Information Systems, 1996
Proceedings of the CSCW '96, 1996
Collaboration in Performance of Physical Tasks: Effects on Outcomes and Communication.
Proceedings of the CSCW '96, 1996
Proceedings of the CSCW '96, 1996
1995
J. Comput. Mediat. Commun., 1995
Proceedings of the Human Factors in Computing Systems, 1995
1994
Computer-Mediated Communication for Intellectual Teamwork: An Experiment in Group Writing.
Inf. Syst. Res., 1994
Life and Death of New Technology: Task, Utility and Social Influences on the Use of a Communication Medium.
Proceedings of the CSCW '94, 1994
Proceedings of the Conference on Human Factors in Computing Systems, 1994
Proceedings of the Conference on Human Factors in Computing Systems, 1994
1993
1992
Hum. Comput. Interact., 1992
Computer-Mediated Communication and Collaborative Writing: Media Influence and Adaptation to Communication Constraints.
Proceedings of the CSCW '92, Proceedings of the Conference on Computer Supported Cooperative Work, Toronto, Canada, October 31, 1992
Proceedings of the CSCW '92, Proceedings of the Conference on Computer Supported Cooperative Work, Toronto, Canada, October 31, 1992
Proceedings of the Conference on Human Factors in Computing Systems, 1992
1991
Proceedings of the Conference on Human Factors in Computing Systems, 1991
1990
Satisfying the need to know: Interpersonal information access.
Proceedings of the Human-Computer Interaction, 1990
Computer-Mediated Communication for Intellectual Teamwork: A Field Experiment in Group Writing.
Proceedings of the CSCW '90, 1990
Proceedings of the ACM SIGOIS and IEEE CS TC-OA Conference on Office Information Systems, 1990
Proceedings of the Conference on Human Factors in Computing Systems, 1990
1989
1988
Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 Conference on Office Information Systems, 1988
Proceedings of the ACM SIGOIS and IEEECS TC-OA 1988 Conference on Office Information Systems, 1988
Proceedings of the CSCW '88, 1988
1987
Hum. Comput. Interact., 1987
1986
Proceedings of the CSCW '86, 1986
1984
ACM Trans. Inf. Syst., 1984
1983
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1983
1979