Rama Akkiraju

According to our database, Rama Akkiraju authored at least 73 papers between 1997 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of three.

2024

In Defense of RAG in the Era of Long-Context Language Models.

Tan Yu, Anbang Xu, Rama Akkiraju

CoRR, 2024

FACTS About Building Retrieval Augmented Generation-based Chatbots.

Rama Akkiraju, Anbang Xu, Deepak Bora, Tan Yu, Lu An, Vishal Seth, Aaditya Shukla, Pritam Gundecha, Hridhay Mehta, Ashwin Jha, Prithvi Raj, Abhinav Balasubramanian, Murali Maram, Guru Muthusamy, Shivakesh Reddy Annepally, Sidney Knowles, Min Du, Nick Burnett, Sean Javiya, Ashok Marannan, Mamta Kumari, Surbhi Jha, Ethan Dereszenski, Anupam Chakraborty, Subhash Ranjan, Amina Terfai, Anoop Surya, Tracey Mercer, Vinodh Kumar Thanigachalam, Tamar Bar, Sanjana Krishnan, Samy Kilaru, Jasmine Jaksic, Nave Algarici, Jacob Liberman, Joey Conway, Sonu Nayyar, Justin Boitano

CoRR, 2024

2022

An Empirical Study of Factors Affecting Language-Independent Models.

Xiaotong Liu, Anbang Xu, Rama Akkiraju

Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

Real-time Statistical Log Anomaly Detection with Continuous AIOps Learning.

Lu An, An-Jie Tu, Xiaotong Liu, Rama Akkiraju

Proceedings of the 12th International Conference on Cloud Computing and Services Science, 2022

Using Dynamic Knowledge Hypergraphs Toward Proactive AlOps through Digital Twins.

Luis F. Rivera, Norha M. Villegas, Gabriel Tamura, Hausi A. Müller, Rama Akkiraju, Ian Watts, Eric Erpenbach

Proceedings of the 32nd Annual International Conference on Computer Science and Software Engineering, 2022

2021

Chat-XAI: A New Chatbot to Explain Artificial Intelligence.

Mingkun Gao, Xiaotong Liu, Anbang Xu, Rama Akkiraju

Proceedings of the Intelligent Systems and Applications, 2021

Proactive AIOps through digital twins.

Hausi A. Müller, Luis F. Rivera, Miguel Jiménez, Norha M. Villegas, Gabriel Tamura, Rama Akkiraju, Ian Watts, Eric Erpenbach

Proceedings of the CASCON '21: Proceedings of the 31st Annual International Conference on Computer Science and Software Engineering, Toronto, Ontario, Canada, November 22, 2021

Chatbot or Chat-Blocker: Predicting Chatbot Popularity before Deployment.

Mingkun Gao, Xiaotong Liu, Anbang Xu, Rama Akkiraju

Proceedings of the DIS '21: Designing Interactive Systems Conference 2021, 2021

2020

Using Language Models to Pre-train Features for Optimizing Information Technology Operations Management Tasks.

Xiaotong Liu, Yingbei Tong, Anbang Xu, Rama Akkiraju

Proceedings of the Service-Oriented Computing - ICSOC 2020 Workshops, 2020

A General Methodology to Quantify Biases in Natural Language Data.

Jiawei Chen, Anbang Xu, Zhe Liu, Yufan Guo, Xiaotong Liu, Yingbei Tong, Rama Akkiraju, John M. Carroll

Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

Characterizing Machine Learning Processes: A Maturity Framework.

Rama Akkiraju, Vibha Sinha, Anbang Xu, Jalal Mahmud, Pritam Gundecha, Zhe Liu, Xiaotong Liu, John Schumacher

Proceedings of the Business Process Management - 18th International Conference, 2020

2019

Modeling and Computational Characterization of Twitter Customer Service Conversations.

Shereen Oraby, Mansurul Bhuiyan, Pritam Gundecha, Jalal Mahmud, Rama Akkiraju

ACM Trans. Interact. Intell. Syst., 2019

Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content.

Yuheng Hu, Anbang Xu, Yili Hong, David Gal, Vibha Sinha, Rama Akkiraju

J. Manag. Inf. Syst., 2019

An Empirical Study of Factors Affecting Language-Independent Models.

Xiaotong Liu, Yingbei Tong, Anbang Xu, Rama Akkiraju

CoRR, 2019

Cognitive Learning: How to Become William Shakespeare.

Xiaotong Liu, Anbang Xu, Zhe Liu, Yufan Guo, Rama Akkiraju

Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

2018

Characterizing machine learning process: A maturity framework.

Rama Akkiraju, Vibha Sinha, Anbang Xu, Jalal Mahmud, Pritam Gundecha, Zhe Liu, Xiaotong Liu, John Schumacher

CoRR, 2018

Challenge AI Mind: A Crowd System for Proactive AI Testing.

Siwei Fu, Anbang Xu, Xiaotong Liu, Huimin Zhou, Rama Akkiraju

CoRR, 2018

Don't get Lost in Negation: An Effective Negation Handled Dialogue Acts Prediction Algorithm for Twitter Customer Service Conversations.

Mansurul Bhuiyan, Amita Misra, Saurabh Tripathy, Jalal Mahmud, Rama Akkiraju

CoRR, 2018

Voice of Customer: A Tone-based Analysis System for Online User Engagement.

Xiaotong Liu, Anbang Xu, Vibha Sinha, Rama Akkiraju

Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Seemo: A Computational Approach to See Emotions.

Zhe Liu, Anbang Xu, Yufan Guo, Jalal U. Mahmud, Haibin Liu, Rama Akkiraju

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media.

Tianran Hu, Anbang Xu, Zhe Liu, Quanzeng You, Yufan Guo, Vibha Sinha, Jiebo Luo, Rama Akkiraju

Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

2017

"How May I Help You?": Modeling Twitter Customer Service Conversations Using Fine-Grained Dialogue Acts.

Shereen Oraby, Pritam Gundecha, Jalal Mahmud, Mansurul Bhuiyan, Rama Akkiraju

CoRR, 2017

"How May I Help You?": Modeling Twitter Customer ServiceConversations Using Fine-Grained Dialogue Acts.

Shereen Oraby, Pritam Gundecha, Jalal Mahmud, Mansurul Bhuiyan, Rama Akkiraju

Proceedings of the 22nd International Conference on Intelligent User Interfaces, 2017

25 Tweets to Know You: A New Model to Predict Personality with Social Media.

Pierre-Hadrien Arnoux, Anbang Xu, Neil H. Boyette, Jalal Mahmud, Rama Akkiraju, Vibha Sinha

Proceedings of the Eleventh International Conference on Web and Social Media, 2017

Does Personality Matter?: A Study of Personality and Situational Effects on Consumer Behavior.

Zhe Liu, Anbang Xu, Yi Wang, Jerald Schoudt, Jalal Mahmud, Rama Akkiraju

Proceedings of the 28th ACM Conference on Hypertext and Social Media, 2017

A New Chatbot for Customer Service on Social Media.

Anbang Xu, Zhe Liu, Yufan Guo, Vibha Sinha, Rama Akkiraju

Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

Understanding Purchase Behaviors through Personality-driven Traces.

Xiaotong Liu, Anbang Xu, Rama Akkiraju, Vibha Sinha

Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

2016

To Buy or Not to Buy? Understanding the Role of Personality Traits in Predicting Consumer Behaviors.

Zhe Liu, Yi Wang, Jalal Mahmud, Rama Akkiraju, Jerald Schoudt, Anbang Xu, Bryan Donovan

Proceedings of the Social Informatics - 8th International Conference, 2016

SocialBrands: Visual analysis of public perceptions of brands on social media.

Xiaotong Liu, Anbang Xu, Liang Gou, Haibin Liu, Rama Akkiraju, Han-Wei Shen

Proceedings of the 11th IEEE Conference on Visual Analytics Science and Technology, 2016

Predicting Perceived Brand Personality with Social Media.

Anbang Xu, Haibin Liu, Liang Gou, Rama Akkiraju, Jalal Mahmud, Vibha Sinha, Yuheng Hu, Mu Qiao

Proceedings of the Tenth International Conference on Web and Social Media, 2016

2014

A Win Prediction Model for IT Outsourcing Bids.

Daniel B. Greenia, Mu Qiao, Rama Akkiraju

Proceedings of the 2014 Annual SRII Global Conference, 2014

On Pricing Complex IT Service Solutions.

Rama Akkiraju, Mark Smith, Daniel B. Greenia, Shun Jiang, Taiga Nakamura, Debdoot Mukherjee, Shyam Pusapaty

Proceedings of the 2014 Annual SRII Global Conference, 2014

A Machine Learning Approach to Combining Individual Strength and Team Features for Team Recommendation.

Haibin Liu, Mu Qiao, Daniel B. Greenia, Rama Akkiraju, Stephen Dill, Taiga Nakamura, Yang Song, Hamid R. Motahari Nezhad

Proceedings of the 13th International Conference on Machine Learning and Applications, 2014

Towards Cognitive BPM as the Next Generation BPM Platform for Analytics-Driven Business Processes.

Hamid R. Motahari Nezhad, Rama Akkiraju

Proceedings of the Business Process Management Workshops, 2014

Health Identification and Outcome Prediction for Outsourcing Services Based on Textual Comments.

Hamid R. Motahari Nezhad, Daniel B. Greenia, Taiga Nakamura, Rama Akkiraju

Proceedings of the IEEE International Conference on Services Computing, SCC 2014, Anchorage, AK, USA, June 27, 2014

2013

A Case Based Approach to Serve Information Needs in Knowledge Intensive Processes.

Debdoot Mukherjee, Jeanette Blomberg, Rama Akkiraju, Dinesh Raghu, Monika Gupta, Sugata Ghosal, Mu Qiao, Taiga Nakamura

Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

On Assessing the Competitiveness of IT Service Solutions.

Rama Akkiraju, Mark Smith, Shun Jiang, Daniel B. Greenia, Shyam Pusapaty

Proceedings of the 2013 IEEE International Conference on Services Computing, Santa Clara, CA, USA, June 28, 2013

2012

Towards effective business process availability management.

Rama Akkiraju, Debarun Bhattacharjya, Sammukh Gupta

J. Serv. Sci. Res., 2012

Knowledge Driven Enterprise Risk Management.

Nitin Nayak, Rama Akkiraju

Proceedings of the 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012, 2012

Measuring Service Solution Quality in Services Outsourcing Projects Using Value Driver Tree Approach.

Rama Akkiraju, Ruoyi Zhou

Proceedings of the 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012, 2012

On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects.

Rama Akkiraju, Toby Lehman, Neil H. Boyette, Haijing Fang, Mario Lichtsinn, Ben Shaw

Proceedings of the 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012, 2012

2011

Towards Efficient Business Process Clustering and Retrieval: Combining Language Modeling and Structure Matching.

Mu Qiao, Rama Akkiraju, Aubrey J. Rembert

Proceedings of the Business Process Management - 9th International Conference, 2011

2010

A practitioner's tool for enterprise risk management capability assessment.

Rama Akkiraju, Nitin Nayak, Robert Torok, Jürg von Kaenel

Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, 2010

Estimating the Cost of Developing Customizations to Packaged Application Software Using Service Oriented Architecture.

Rama Akkiraju, Hendrik van Geel

Proceedings of the IEEE International Conference on Web Services, 2010

On Predicting Impacts of Customizations to Standard Business Processes.

Pietro Mazzoleni, Aubrey J. Rembert, Rama Akkiraju, Rong Emily Liu

Proceedings of the Service-Oriented Computing - 8th International Conference, 2010

Discovering Business Process Similarities: An Empirical Study with SAP Best Practice Business Processes.

Rama Akkiraju, Anca Ivan

Proceedings of the Service-Oriented Computing - 8th International Conference, 2010

2009

Shared Services Transformation: Conceptualization and Valuation from the Perspective of Real Options.

Ning Su, Rama Akkiraju, Nitin Nayak, Richard Goodwin

Decis. Sci., 2009

User Collaborative Semantic Web Service Matching for Legacy Application Integration.

Hua Fang Tan, Rama Akkiraju, Anca-Andreea Ivan, Richard Goodwin, Diane Knappenberger

Proceedings of the 2009 IEEE Congress on Services, Part I, 2009

Toward the Development of Cross-Platform Business Applications via Model-Driven Transformations.

Rama Akkiraju, Tilak Mitra, Nilay Ghosh, Dipankar Saha, Usha Thulasiram, Soham Chakraborthy

Proceedings of the 2009 IEEE Congress on Services, Part I, 2009

2008

Mashup Advisor: A Recommendation Tool for Mashup Development.

Hazem Elmeleegy, Anca Ivan, Rama Akkiraju, Richard Goodwin

Proceedings of the 2008 IEEE International Conference on Web Services (ICWS 2008), 2008

Toward the Development of Contextually Aware Business Applications via Model-Driven Transformations.

Rama Akkiraju, Tilak Mitra, Pankaj Dhoolia, Wei Zhao, Shiwa Fu, Manisha Bhandar, Nilay Ghosh, Dipankar Saha

Proceedings of the 2008 IEEE International Conference on Web Services (ICWS 2008), 2008

Business Transformation Workbench: A Practitioner's Tool for Business Transformation.

Juhnyoung Lee, Rama Akkiraju, Chunhua Tian, Shun Jiang, Sivaprashanth Danturthy, Ponn Sundhararajan

Proceedings of the Business Process Management, 6th International Conference, 2008

Business Transformation Workbench: A Practitioner's Tool for Business Transformation.

Juhnyoung Lee, Rama Akkiraju, Chunhua Tian, Shun Jiang, Sivaprashanth Danturthy, Ponn Sundhararajan, Carl Nordman, Rakesh Mohan, Hitansh Singala, Wei Ding

Proceedings of the 2008 IEEE International Conference on Services Computing (SCC 2008), 2008

2007

On optimizing the selection of business transformation projects.

Naoki Abe, Rama Akkiraju, Stephen J. Buckley, Markus Ettl, Pu Huang, Dharmashankar Subramanian, Fateh Tipu

IBM Syst. J., 2007

Learning ontologies to improve the quality of automatic web service matching.

Hui Guo, Anca-Andreea Ivan, Rama Akkiraju, Richard Goodwin

Proceedings of the 16th International Conference on World Wide Web, 2007

2006

Semantic Matching to Achieve Web Service Discovery and Composition.

Rama Akkiraju, Anca Ivan, Richard Goodwin, Biplav Srivastava, Tanveer Fathima Syeda-Mahmood

Proceedings of the Eighth IEEE International Conference on E-Commerce Technology (CEC 2006) / Third IEEE International Conference on Enterprise Computing, 2006

Matching And Mapping For Semantic Web Processes.

Tanveer Fathima Syeda-Mahmood, Richard Goodwin, Rama Akkiraju, Anca-Andreea Ivan

Proceedings of the Semantic Web Services, Processes and Applications, 2006

SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition.

Rama Akkiraju, Biplav Srivastava, Anca-Andreea Ivan, Richard Goodwin, Tanveer Fathima Syeda-Mahmood

Proceedings of the Proceedings, 2006

2005

Dynamic Workflow Composition: Using Markov Decision Processes.

Prashant Doshi, Richard Goodwin, Rama Akkiraju, Kunal Verma

Int. J. Web Serv. Res., 2005

Semantic Matching of Web Service Policies.

Kunal Verma, Rama Akkiraju, Richard Goodwin

Proceedings of the ICWS 2005 Second International Workshop on Semantic and Dynamic Web Processes, 2005

Searching Service Repositories by Combining Semantic and Ontological Matching.

Tanveer Fathima Syeda-Mahmood, Gauri Shah, Rama Akkiraju, Anca-Andreea Ivan, Richard Goodwin

Proceedings of the 2005 IEEE International Conference on Web Services (ICWS 2005), 2005

2004

External Matching in UDDI.

John Colgrave, Rama Akkiraju, Richard Goodwin

Proceedings of the IEEE International Conference on Web Services (ICWS'04), 2004

2003

A Method for Semantically Enhancing the Service Discovery Capabilities of UDDI.

Rama Akkiraju, Richard Goodwin, Prashant Doshi, Sascha Roeder

Proceedings of IJCAI-03 Workshop on Information Integration on the Web (IIWeb-03), 2003

Asynchronous Teams.

Sarosh Talukdar, Sesh Murthy, Rama Akkiraju

Proceedings of the Handbook of Metaheuristics, 2003

2002

Scheduling Solutions for the Paper Industry.

Pinar Keskinocak, Frederick Y. Wu, Richard Goodwin, Sesh Murthy, Rama Akkiraju, Santhosh Kumaran, Annap Derebail

Oper. Res., 2002

A Method of Enabling Automated Invocation of Web Services.

David Flaxer, Rama Akkiraju, Ray M. Yeh, Frederick Y. Wu, Hung-Yang Chang, Liang-Jie Zhang, Tian Chao, Jen-Yao Chung

Proceedings of the International Conference on Internet Computing, 2002

A Decision-Support System for Quote Generation.

Richard Goodwin, Rama Akkiraju, Frederick Y. Wu

Proceedings of the Eighteenth National Conference on Artificial Intelligence and Fourteenth Conference on Innovative Applications of Artificial Intelligence, July 28, 2002

2001

Decision Support for Managing an Electronic Supply Chain.

Pinar Keskinocak, Richard Goodwin, Frederick Y. Wu, Rama Akkiraju, Sesh Murthy

Electron. Commer. Res., 2001

An Agent-Based Approach for Scheduling Multiple Machines.

Rama Akkiraju, Pinar Keskinocak, Sesh Murthy, Frederick Y. Wu

Appl. Intell., 2001

1999

Cooperative Multiobjective Decision Support for the Paper Industry.

Sesh Murthy, Rama Akkiraju, Richard Goodwin, Pinar Keskinocak, John Rachlin, Frederick Y. Wu, James Yeh, Robert Fuhrer, Santhosh Kumaran, Alok Aggarwal, Martin C. Sturzenbecker, Ranga Jayaraman, Robert Daigle

Interfaces, 1999

1998

A-Teams: An Agent Architecture for Optimization and Decision Support.

John Rachlin, Richard Goodwin, Sesh Murthy, Rama Akkiraju, Frederick Y. Wu, Santhosh Kumaran, Raja Das

Proceedings of the Intelligent Agents V, 1998

Multi Machine Scheduling: An Agent-Based Approach.

Rama Akkiraju, Pinar Keskinocak, Sesh Murthy, Frederick Y. Wu

Proceedings of the Fifteenth National Conference on Artificial Intelligence and Tenth Innovative Applications of Artificial Intelligence Conference, 1998

1997

Agent-Based Cooperative Scheduling.

Seshashayee S. Murthy, John Rachlin, Rama Akkiraju, Frederick Y. Wu

Proceedings of the Constraints & Agents: Collected Papers from the 1997 AAAI Workshop, 1997