Rainer Alt
Orcid: 0000-0002-6395-0658
According to our database1,
Rainer Alt
authored at least 225 papers
between 1992 and 2024.
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Bibliography
2024
Electron. Mark., December, 2024
Guest editorial: Exploring the research opportunities and challenges in the metaverse.
Internet Res., 2024
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024
Introduction to the Minitrack on Artificial Intelligence-based Assistants and Platforms.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024
Proceedings of the 54. Jahrestagung der Gesellschaft für Informatik, 2024
2023
Editorial - spatial is special: Special issue on exploration for spatial approach in smart tourism cities.
Inf. Process. Manag., 2023
Design options for smart services in energy communities: a multi-criteria mapping analysis among stakeholders.
Int. J. Serv. Technol. Manag., 2023
Potenziale des Metaversums für E-Commerce: Eine Analyse aus Sicht der Affordance-Theorie.
Proceedings of the Digital Responsibility: Social, 2023
Managing Customer Data in Data-driven Service Innovation: A Framework of Data Principles.
Proceedings of the Digital Responsibility: Social, 2023
How Integrated Social CRM Affects Business Success: Learnings from a Literature Analysis.
Proceedings of the IEEE International Conference on Web Intelligence and Intelligent Agent Technology, 2023
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023
2022
On the potentials of quantum computing - An interview with Heike Riel from IBM Research.
Electron. Mark., December, 2022
Electron. Mark., 2022
Electron. Mark., 2022
Proceedings of the IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology, 2022
Gamifying Sustainable Behavior at Work: Results from an Experiment with a Corporate Gamification App.
Proceedings of the Information Systems Development: Artificial Intelligence for Information Systems Development and Operations (ISD2022 Proceedings), Cluj-Napoca, Romania, 31 August, 2022
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
Human-centric Personal Data Protection and Consenting AssistantSystems: Towards a Sustainable Digital Economy.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
From Personal Data to Service Innovation - Guiding the Design of New Service Opportunities.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
Introduction to the Minitrack on Social Information Systems and Platforms: Designing Complexity.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
Configuration Approach of User Requirements for Analytical Applications - Challenges, State of the Art and Evaluation.
Proceedings of the Information Technology for Management: Approaches to Improving Business and Society, 2022
Process-oriented documentation of user requirements for analytical applications - challenges, state of the art and evaluation of a service-based configuration approach.
Proceedings of the 17th Conference on Computer Science and Intelligence Systems, 2022
2021
HMD Prax. Wirtsch., 2021
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry.
Electron. Mark., 2021
Electron. Mark., 2021
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021
Social networking platforms to close the gender gap: an analysis of female doctoral students in information systems.
Proceedings of the 29th European Conference on Information Systems, 2021
Smart Services for Energy Communities: Insights on Options and Priorities from a Multicriteria Mapping Study in Germany.
Proceedings of the 34th Bled eConference: Digital Support from Crisis to Progressive Change, June 27, 2021
Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts.
Proceedings of the Business Information Systems Workshops, 2021
2020
A literature review of the current applications of machine learning and their practical implications.
Web Intell., 2020
Blockchain technology in energy markets - An interview with the European Energy Exchange.
Electron. Mark., 2020
Proceedings of the Entwicklungen, 2020
Joining Forces: Understanding Organizational Roles in Inter-organizational Smart Service Systems Engineering.
Proceedings of the Entwicklungen, 2020
Proceedings of the 22nd IEEE Conference on Business Informatics, 2020
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
The Convergence of Distributed Ledger Technology and Artificial Intelligence: An end-to-end Reference Lending Process for Financial Services.
Proceedings of the 28th European Conference on Information Systems, 2020
How to tame the Tiger - Exploring the Means, Ends and Challenges in Smart Service Systems Engineering.
Proceedings of the 28th European Conference on Information Systems, 2020
Proceedings of the Business Information Systems Workshops, 2020
Internet-of-Things Marketplaces: State-of-the-Art and the Role of Distributed Ledger Technology.
Proceedings of the Business Information Systems - 23rd International Conference, 2020
Proceedings of the Business Information Systems Workshops, 2020
2019
Towards customer-induced service orchestration - requirements for the next step of customer orientation.
Electron. Mark., 2019
How IT-Related Financial Innovation Influences Bank Risk-Taking: Results from an Empirical Analysis of Patent Applications.
Proceedings of the 21st IEEE Conference on Business Informatics, 2019
The Role of Social CRM in Social Information Systems: Findings from Four Case Studies.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
Defining and Delimitating Distributed Ledger Technology: Results of a Structured Literature Analysis.
Proceedings of the Business Process Management: Blockchain and Central and Eastern Europe Forum, 2019
Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany.
Proceedings of the Business Information Systems Workshops, 2019
2018
A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets.
Proceedings of the 24th Brazilian Symposium on Multimedia and the Web, 2018
Social CRM from the Customer Perspective: A Preliminary Analysis of Differences between Brazilian and German Users.
Proceedings of the 2018 IEEE/WIC/ACM International Conference on Web Intelligence, 2018
Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications.
Proceedings of the 2018 IEEE/WIC/ACM International Conference on Web Intelligence, 2018
Proceedings of the 2018 IEEE/WIC/ACM International Conference on Web Intelligence, 2018
Functional service description on service marketplaces.
Proceedings of the Multikonferenz Wirtschaftsinformatik 2018: Data driven X, 2018
Deskriptive Analyse von Kennzahlenrelationen.
Proceedings of the Multikonferenz Wirtschaftsinformatik 2018: Data driven X, 2018
An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management.
Proceedings of the Exploring Service Science - 9th International Conference, 2018
2017
Innovationsorientiertes IT-Management - Eine Fallstudie zur DevOps-Umsetzung bei T‑Systems MMS.
HMD Prax. Wirtsch., 2017
Design options for supply chain visibility services: learnings from three EPCIS implementations.
Electron. Mark., 2017
Capturing customer context from social media: mapping social media API and CRM profile data.
Proceedings of the International Conference on Web Intelligence, 2017
Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA.
Proceedings of the International Conference on Web Intelligence, 2017
Towards Genuine Virtual Collaboration: Designing the Use of Mobile Remote Presence in Offshore-Outsourced Projects.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017
A Process-Oriented Model to Business Value - the Case of Real-Time IT Infrastructures.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017
Proceedings of the 30th Bled eConference: Digital Transformation, 2017
2016
Kundenzentrierte Komposition komplexer Dienstleistungen - Eine empirische Untersuchung der Vorteile kundenzentrierter Servicekomposition.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2016
Big Data - Anwendungsbereiche und Strategie Framework im Bankwesen.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2016
Vorwort.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2016
Proceedings of the 29th Bled eConference: Digital Economy, 2016
Proceedings of the 29th Bled eConference: Digital Economy, 2016
Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data.
Proceedings of the 29th Bled eConference: Digital Economy, 2016
Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications.
Proceedings of the Business Information Systems Workshops, 2016
Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care.
Proceedings of the Business Information Systems Workshops, 2016
Risk-Aware Pricing of B2B Services: Approach, Realization and Application to a Payments Transaction Processing Service.
Proceedings of the Business Information Systems - 19th International Conference, 2016
2015
Inf. Resour. Manag. J., 2015
Increasing Intranet Usage through Gamification - Insights from an Experiment in the Banking Industry.
Proceedings of the 48th Hawaii International Conference on System Sciences, 2015
2014
Status of business model and electronic market research: An interview with Alexander Osterwalder.
Electron. Mark., 2014
Status of business model and electronic market research: An interview with Paul Timmers.
Electron. Mark., 2014
Electronic market research and the impact of consumerization: An interview with Hubert Österle.
Electron. Mark., 2014
Towards Customer-centric Mass Customization - Contribution of a Customer Model.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2014
Aufgabengebiete und Entwicklungspotenziale von Energiemanagementsystemen.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2014
Proceedings of the 22st European Conference on Information Systems, 2014
Proceedings of the 22st European Conference on Information Systems, 2014
Realizing Value From Tablet-Supported Customer Advisory: Cases From the Banking Industry.
Proceedings of the 27th Bled eConference: eEcosystems, 2014
2013
Proceedings of the 11. Internationale Tagung Wirtschaftsinformatik, 2013
Proceedings of the International Conference on Information Systems, 2013
Modellierungswerkzeuge zur Abbildung der Standardisierung und Individualisierung bei Hochschulprozessen.
Proceedings of the 43. Jahrestagung der Gesellschaft für Informatik, 2013
Proceedings of the 43. Jahrestagung der Gesellschaft für Informatik, 2013
Enhancing Soa With Service Lifecycle Management - Towards A Functional Reference Model.
Proceedings of the 21st European Conference on Information Systems, 2013
How Companies are Implementing Social Customer Relationship Management: Insights From Two Case Studies.
Proceedings of the 26th Bled eConference: eTrust: eInnovation: Challenges and Impacts for Individuals, 2013
Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis.
Proceedings of the 19th Americas Conference on Information Systems, 2013
Proceedings of the 19th Americas Conference on Information Systems, 2013
2012
Wirtschaftsinf., 2012
Manifest - Kundeninduzierte Orchestrierung komplexer Dienstleistungen - Gestaltung eines Paradigmenwechsels.
Inform. Spektrum, 2012
The rise of customer-oriented banking - electronic markets are paving the way for change in the financial industry.
Electron. Mark., 2012
Bus. Inf. Syst. Eng., 2012
Operational Business Intelligence bei Call Centern- Erkenntnisse einer Fallstudienuntersuchung.
Proceedings of the Multikonferenz Wirtschaftsinformatik 2012: Tagungsband der MKWI 2012, Braunschweig, Germany, February 29, 2012
Changing Concepts in Human-Computer-Interaction in Real-time Enterprise Systems - Introducing a Concept for Intuitive Decision Support in SCM Scenarios.
Proceedings of the ICEIS 2012 - Proceedings of the 14th International Conference on Enterprise Information Systems, Volume 1, Wroclaw, Poland, 28 June, 2012
Business Engineering bei der Einführung von Campus-Management-Systemen - Herausforderungen und Potenziale.
Proceedings of the 57. Jahrestagung der Deutschen Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie, 42. Jahrestagung der Gesellschaft für Informatik, Was bewegt uns in der/die Zukunft?, 2012
Transformation towards Customer-Oriented Service Architectures in the Financial Industry.
Proceedings of the 20th European Conference on Information Systems, 2012
Towards customer-oriented electronic markets - A survey among digital natives in the financial industry.
Proceedings of the 25th Bled eConference: eTrust: eDependability: Reliable and Trustworthy eStructures, 2012
Social Customer Relationship Management: State of the Art and Learnings from Current Projects.
Proceedings of the 25th Bled eConference: eTrust: eDependability: Reliable and Trustworthy eStructures, 2012
A framework for assessing Web 2.0 customer interaction maturity: The case of the banking industry.
Proceedings of the 25th Bled eConference: eTrust: eDependability: Reliable and Trustworthy eStructures, 2012
2011
Electron. Mark., 2011
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011
Integrierende geschäftsorientierte Servicearchitektur am Beispiel des Bankenbereichs.
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011
Towards an Interdisciplinary View on Service Science - The Case of the Financial Services Industry.
Proceedings of the Federated Conference on Computer Science and Information Systems, 2011
Web 2.0 applications in private banking - classification, potentials, and application fields.
Proceedings of the 19th European Conference on Information Systems, 2011
Proceedings of the 24th Bled eConference: eFuture Creating Solutions for the Individual, 2011
2010
Wirtschaftsinformatik Manag., 2010
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010
Proceedings of the 18th European Conference on Information Systems, 2010
Proceedings of the 18th European Conference on Information Systems, 2010
Service-oriented Supply Chain Event Management - A Case Study from the Fashion Industry.
Proceedings of the INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27, 2010
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
2009
Proceedings of the Business Services: Konzepte, 2009
Gain in Transparency versus Investment in the EPC Network - Analysis and Results of a Discrete Event Simulation Based on a Case Study in the Fashion Industry.
Proceedings of the Service-Oriented Computing. ICSOC/ServiceWave 2009 Workshops, 2009
Proceedings of the 42st Hawaii International International Conference on Systems Science (HICSS-42 2009), 2009
Proceedings of the 22nd Bled eConference: eEnablement:Facilitating an Open, 2009
Proceedings of the 15th Americas Conference on Information Systems, 2009
2008
Proceedings of the 2008 ACM Symposium on Applied Computing (SAC), 2008
Proceedings of the 21st Bled eConference: eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction, 2008
2007
Proceedings of the Enterprise Applications and Services in the Finance Industry, 2007
Proceedings of the Fifteenth European Conference on Information Systems, 2007
Business-Driven Service Modelling - A Methodological Approach from the Finance Industry.
Proceedings of the Business Process and Services Computing: 1st International Working Conference on Business Process and Services Computing, 2007
2006
Proceedings of the Integration, Informationslogistik und Architektur, 2006
2005
Collaborative order management: toward standard solutions for interorganisational order management.
Int. J. Technol. Manag., 2005
Bus. Process. Manag. J., 2005
2004
Enterprise application integration systems and architecture - the case of the Robert Bosch Group.
J. Enterp. Inf. Manag., 2004
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004
2003
Transformation in the Pharmaceutical Industry ) Developing Customer Orientation at Pharma Corp.
Proceedings of the 16th Bled eConference: eTransformation, 2003
2002
HMD Prax. Wirtsch., 2002
Proceedings of the Mobile and Collaborative Business 2002, 2002
Integration of Electronic Services in the Execution of Business Transactions.
Proceedings of the Towards The Knowledge Society: eCommerce, 2002
Proceedings of the 10th European Conference on Information Systems, 2002
Evolution of Electronic Catalogs to Customer Process Portals ) A Structured Approach at ETA S.A.
Proceedings of the 15th Bled eConference: eReality: Constructing the eEconomy, 2002
2001
Proceedings of the Towards The E-Society: E-Commerce, 2001
Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), 2001
Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), 2001
Proceedings of the 9th European Conference on Information Systems, 2001
2000
J. Electron. Commer. Res., 2000
Int. J. Electron. Commer., 2000
HMD Prax. Wirtsch., 2000
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences (HICSS-33), 2000
Interaction of Electronic Commerce and Supply Chain Management - Insights from 'The Swatch Group'.
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences (HICSS-33), 2000
The Concept of Networkability - How to Make Companies Competitive in Business Networks.
Proceedings of the 8th European Conference on Information Systems, 2000
1999
1998
Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences, 1998
1997
1996
1995
Handbuch Interorganisationssysteme - Anwendungen für die Waren- und Finanzlogistik.
Wirtschaftsinformatik / Business Computing, Vieweg, ISBN: 978-3-528-05498-4, 1995
1994
Electronic Coordination Mechanisms for Service Task Allocation.
Proceedings of the Transforming Organizations with Information Technology, 1994
Service task allocation as internal market.
Proceedings of the Second European Conference on Information Systems, 1994
1993
1992