Rachel W. Y. Yee

According to our database, Rachel W. Y. Yee authored at least 5 papers between 2013 and 2022.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2022

High-contact services of the transient and high-uncertainty type: managing customer experience.

Rachel W. Y. Yee, Thomas Y. Choi, Andy C. L. Yeung, T. C. E. Cheng

Ind. Manag. Data Syst., 2022

2020

Technological affordance discovery in enterprise social media success.

Keng Hong Ng, Rachel W. Y. Yee

Ind. Manag. Data Syst., 2020

2017

The role of social media data in operations and production management.

Hing Kai Chan, Ewelina Lacka, Rachel W. Y. Yee, Ming K. Lim

Int. J. Prod. Res., 2017

2014

A case study on mining social media data.

Hing Kai Chan, Ewelina Lacka, Rachel W. Y. Yee, Ming Kim Lim

Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management, 2014

2013

Market competitiveness and quality performance in high-contact service industries.

Rachel W. Y. Yee, Andy C. L. Yeung, T. C. Edwin Cheng, Peter K. C. Lee

Ind. Manag. Data Syst., 2013