Po Wen Fang
According to our database1,
Po Wen Fang
authored at least 3 papers
between 2014 and 2016.
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Bibliography
2016
The effects of relationship maintenance and relationship investment on self-service technology relationship performance.
Inf. Technol. People, 2016
2015
The Impact of On-Line Consumer Reviews on Value Perception: The Dual-Process Theory and Uncertainty Reduction.
J. Organ. End User Comput., 2015
2014
The effects of customer relationship management relational information processes on customer-based performance.
Decis. Support Syst., 2014