Olav Alexander Sell

According to our database, Olav Alexander Sell authored at least 2 papers between 2019 and 2020.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2020

Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys?

Knut Kvale, Eleonora Freddi, Stig Hodnebrog, Olav Alexander Sell, Asbjørn Følstad

Proceedings of the Chatbot Research and Design - 4th International Workshop, 2020

2019

Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues.

Knut Kvale, Olav Alexander Sell, Stig Hodnebrog, Asbjørn Følstad

Proceedings of the Chatbot Research and Design - Third International Workshop, 2019