Norman Au

According to our database, Norman Au authored at least 13 papers between 2001 and 2020.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2020

Biased minds experience improved decision-making speed and confidence on social media: a heuristic approach.

Caiwei Ma, Norman Au, Lianping Ren

J. Inf. Technol. Tour., 2020

2016

Multi-dimension reviewer credibility quantification across diverse travel communities.

Yuanyuan Wang, Stephen Chi-fai Chan, Hong Va Leong, Grace Ngai, Norman Au

Knowl. Inf. Syst., 2016

Customer Experiences with Hotel Smartphone: A Case Study of Hong Kong Hotels.

Tony Lok Tung Hui, Norman Au, Rob Law

Proceedings of the Information and Communication Technologies in Tourism 2016, 2016

2014

Analysing Ecotourists' Satisfaction in Socialisation and Knowledge Sharing Intentions via Social Media.

Sudipta Kiran Sarkar, Norman Au, Rob Law

Proceedings of the Information and Communication Technologies in Tourism 2014, 2014

2013

Towards an Understanding of Online Travellers' Acceptance of Consumer-Generated Media for Travel Planning: Integrating Technology Acceptance and Source Credibility Factors.

Julian K. Ayeh, Norman Au, Rob Law

Proceedings of the Information and Communication Technologies in Tourism 2013, 2013

2012

Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory Study.

Julian K. Ayeh, Daniel Leung, Norman Au, Rob Law

Proceedings of the Information and Communication Technologies in Tourism 2012, 2012

2011

A model of online trust for travel products.

Dorothy K. Y. Choi, Norman Au

Int. J. Serv. Technol. Manag., 2011

Travel Preferences of Overseas Destinations by Mainland Chinese Online Users.

Crystal Ip, Catherine Cheung, Rob Law, Norman Au

Proceedings of the Information and Communication Technologies in Tourism 2011, 2011

2010

OpinionSeer: Interactive Visualization of Hotel Customer Feedback.

Yingcai Wu, Furu Wei, Shixia Liu, Norman Au, Weiwei Cui, Hong Zhou, Huamin Qu

IEEE Trans. Vis. Comput. Graph., 2010

The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organisations.

Norman Au, Rob Law, Dimitrios Buhalis

Proceedings of the Information and Communication Technologies in Tourism, 2010

2009

Complaints on the Online Environment - The Case of Hong Kong Hotels.

Norman Au, Dimitrios Buhalis, Rob Law

Proceedings of the Information and Communication Technologies in Tourism, 2009

2002

Evaluating Reservation Facilities for Hotels: A Study of Asian Based and North American Based Travel Web Sites.

Rob Law, Kenith Leung, Norman Au

Proceedings of the Information and Communication Technologies in Tourism, 2002

2001

Destination Marketing on the Internet - Impact of Hong Kong Tourism Association Web Site on International Travelers to Hong Kong.

Norman Au

Proceedings of the Information and Communication Technologies in Tourism, 2001