Niko Pylkkänen

According to our database, Niko Pylkkänen authored at least 2 papers between 2007 and 2008.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2008

Improving Customer Support Processes: A Case Study.

Marko Jäntti, Niko Pylkkänen

Proceedings of the Product-Focused Software Process Improvement, 2008

2007

Improving the Problem Management Process from Knowledge Management Perspective.

Marko Jäntti, Aki Miettinen, Niko Pylkkänen, Tommi Kainulainen

Proceedings of the Product-Focused Software Process Improvement, 2007