Nicole de Koning

According to our database, Nicole de Koning authored at least 6 papers between 1998 and 2011.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2011

Web vs Phone based Service Experiences: Effects of Emotions on Customer Satisfaction Across Sectors.

Luuk P. A. Simons, Mark de Reuver, David J. Langley, Roelien Attema-van Waas, Maarten C. Hoeve, Femke Hulsbergen, Nicole de Koning

Proceedings of the 24th Bled eConference: eFuture Creating Solutions for the Individual, 2011

2009

Increasing the Loyalty Effects of eCRM Across the Service Delivery Cycle.

Luuk P. A. Simons, Joleen van Loon, Nicole M. de Koning, Janneke Kruse, Harry Bouwman

Proceedings of the 22nd Bled eConference: eEnablement:Facilitating an Open, 2009

2007

A We-Centric Telecom Service for Police Officers to Support Communication.

Marc Steen, Ronald van Eijk, Nicole de Koning, Erik Reitsema

Proceedings of the Enterprise Information Systems, 9th International Conference, 2007

A WE-Centric Service for Mobile Police Officers to Support Communication in Ad-Hoc Groups.

Ronald van Eijk, Nicole de Koning, Marc Steen, Erik Reitsema

Proceedings of the ICEIS 2007, 2007

1998

The Visualisation of Web Usage.

R. Spence, Stéphane Chatty, Henrik Bærbak Christensen, Kenneth P. Fishkin, Lorraine Johnston, Nicole de Koning, Shijian Lu, Laurence Nigay, Ricardo Orosco, Jean Scholtz

Proceedings of the Engineering for Human-Computer Interaction, 1998

Deriving Presentations from Task Models.

Fabio Paternò, Ilse M. Breedvelt-Schouten, Nicole de Koning

Proceedings of the Engineering for Human-Computer Interaction, 1998