Nicola Millard
According to our database1,
Nicola Millard
authored at least 9 papers
between 1997 and 2008.
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Bibliography
2008
In the Moodie: Using 'Affective Widgets' to Help Contact Centre Advisors Fight Stress.
Proceedings of the Affect and Emotion in Human-Computer Interaction, 2008
2007
Calling time: an effective and affective evaluation of two versions of the MIT Beer Game.
Proceedings of the 21st British HCI Group Annual Conference on HCI 2007: HCI...but not as we know it, 2007
2006
Proceedings of the Extended Abstracts Proceedings of the 2006 Conference on Human Factors in Computing Systems, 2006
2004
A Home Page Is Where the Heart Is: Using Games Based Design Techniques to Enhance Contact Centre Interfaces.
Proceedings of the Entertainment Computing, 2004
2003
Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments.
Proceedings of the Human-Computer Interaction INTERACT '03: IFIP TC13 International Conference on Human-Computer Interaction, 2003
2002
Proceedings of the Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, 2002
1999
Smiling Through: Motivation At The User Interface.
Proceedings of the Human-Computer Interaction: Ergonomics and User Interfaces, 1999
1998
Child's Play: Using Techniques Developed to Elicit Requirements from Children with Adults.
Proceedings of the 3rd International Conference on Requirements Engineering (ICRE '98), 1998
1997
From Command to Control: interface design for customer handling systems.
Proceedings of the Human-Computer Interaction, 1997