Miriam Borchardt

According to our database, Miriam Borchardt authored at least 4 papers between 2012 and 2017.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of six.

2017

Value co-creation in maintenance services: case study in the mechanical industry.

Eduardo Luiz Braun, Giancarlo Medeiros Pereira, Miguel Afonso Sellitto, Miriam Borchardt

Bus. Process. Manag. J., 2017

2016

Identification and quantification of influent factors in perceived quality of the e-service provided by a university.

Liziane Silva Menezes, Miguel Afonso Sellitto, Tatiane Pereira Librelato, Miriam Borchardt, Giancarlo Medeiros Pereira

Bus. Process. Manag. J., 2016

2014

Analysis of management practices in performance-based outsourcing contracts.

Bruna Omizzolo Lazzarotto, Miriam Borchardt, Giancarlo Medeiros Pereira, Caroline Almeida

Bus. Process. Manag. J., 2014

2012

Service recovery: a method for assessing performance.

Daniel Battaglia, Miriam Borchardt, Miguel Afonso Sellitto, Giancarlo Medeiros Pereira

Bus. Process. Manag. J., 2012