Michael W. Riley
Affiliations:- University of Nebraska-Lincoln, Department of Industrial and Management Systems Engineering, NE, USA
According to our database1,
Michael W. Riley
authored at least 4 papers
between 1993 and 2011.
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Bibliography
2011
Proceedings of the ECCE 2011, 2011
2006
A comparison study of customer satisfaction between the UPS and FedEx: An empirical study among university customers.
Ind. Manag. Data Syst., 2006
2004
Assessing customer satisfaction in parcel delivery industry: an empirical study among university customers.
Int. J. Serv. Stand., 2004
1993
Screen Layout and Semantic Structure in Iconic Menu Design.
Proceedings of the Human-Computer Interaction: Software and Hardware Interfaces, 1993