Michael T. Lai

According to our database, Michael T. Lai authored at least 2 papers between 2022 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2024

Enhancing Customer Loyalty in Pure Internet Banking: An Analysis of Experience and NPS Shifts Using S-O-R Theory.

Qiu-Ze Wu, Yu-Ling Lien, Hsien-Hui Tang, Michael T. Lai

Proceedings of the Universal Access in Human-Computer Interaction, 2024

2022

Building up Personas by Clustering Behavior Motivation from Extreme Users.

Xin Xin, Yonghao Wang, Yiwen Zhang, Qianqian Wu, Wenmin Yang, Chenhong Yang, Rongrong Zhang, Michael T. Lai, Wei Liu

Proceedings of the Design, User Experience, and Usability: UX Research, Design, and Assessment, 2022