Melanie Schwede
Orcid: 0000-0002-8187-9226
According to our database1,
Melanie Schwede
authored at least 5 papers
between 2021 and 2023.
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Bibliography
2023
Can Chatbots Be Persuasive? How to Boost the Effectiveness of Chatbot Recommendations for Increasing Purchase Intention.
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023
2022
Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention.
Electron. Mark., December, 2022
"I Will Follow You!" - How Recommendation Modality Impacts Processing Fluency and Purchase Intention.
Proceedings of the 43rd International Conference on Information Systems, 2022
Claim success, but blame the bot? User reactions to service failure and recovery in interactions with humanoid service robots.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
2021
The Dark Side of Privacy Nudging - An Experimental Study in the Context of a Digital Work Environment.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021