Markku Tinnilä
According to our database1,
Markku Tinnilä
authored at least 15 papers
between 1999 and 2017.
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Bibliography
2017
Exploring the dynamic capabilities required for servitization: The case process industry.
Bus. Process. Manag. J., 2017
2013
Measurement of Service Efficiency in Different Types of Banking Services: Mass Services, Service Factories, Service Shops, and Professional Services.
Int. J. Serv. Sci. Manag. Eng. Technol., 2013
Int. J. Appl. Logist., 2013
Bus. Process. Manag. J., 2013
2012
Int. J. E Serv. Mob. Appl., 2012
2011
A Review of Service Frameworks Analyzing Strategic Repositioning: The Case of Bank Services.
Int. J. Inf. Syst. Serv. Sect., 2011
Int. J. E Entrepreneurship Innov., 2011
2010
Bus. Process. Manag. J., 2010
2006
Bus. Process. Manag. J., 2006
2002
Bus. Process. Manag. J., 2002
2001
J. Inf. Technol. Tour., 2001
2000
Commun. Assoc. Inf. Syst., 2000
Proceedings of the 8th European Conference on Information Systems, 2000
1999
J. Inf. Technol. Tour., 1999