Mark Keil

Orcid: 0000-0001-9203-2277

Affiliations:
  • Georgia State University, College of Business, Atlanta, GA, USA
  • Harvard Business School, Boston, MA, USA (PhD)


According to our database1, Mark Keil authored at least 130 papers between 1993 and 2024.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
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Other 

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Online presence:

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Bibliography

2024
Conceptualization and Measurement of Voice Interaction Usability: The Development of Cooperative Principle Theory for Smart Product Use.
MIS Q., 2024

"My Name is Alexa. What's Your Name?" The Impact of Reciprocal Self-Disclosure on Post-Interaction Trust in Conversational Agents.
J. Assoc. Inf. Syst., 2024

2023
Understanding critical risks of business process outsourcing from the vendor perspective: A dyadic comparison Delphi study.
Inf. Manag., September, 2023

Internal Auditors' Perceptions of Information Technology-Related Risks: A Comparison Between General Auditors and Information Technology Auditors.
J. Inf. Syst., March, 2023

Too Tired and in Too Good of a Mood to Worry About Privacy: Explaining the Privacy Paradox Through the Lens of Effort Level in Information Processing.
Inf. Syst. Res., 2023

2022
The Empirical Reality of IT Project Cost Overruns: Discovering A Power-Law Distribution.
J. Manag. Inf. Syst., 2022

Functional IT Complementarity and Hospital Performance in the United States: A Longitudinal Investigation.
Inf. Syst. Res., 2022

Intention to use smartwatch health applications: A regulatory fit and locus of control perspective.
Inf. Manag., 2022

Undesirable framing effects in information systems projects: Analysis of adjective usage in IS project business cases.
Inf. Manag., 2022

The Impact of Behavioral Similarity on DSS Advice Acceptance: A Field Experiment.
ACM SIGMIS Database, 2022

2021
A Risk Management Tool for Agile Software Development.
J. Comput. Inf. Syst., 2021

Project Control, Coordination, and Performance in Complex Information Systems Outsourcing.
J. Comput. Inf. Syst., 2021

A paradoxical perspective on technology renewal in digital transformation.
Inf. Syst. J., 2021

When a growth mindset can backfire and cause escalation of commitment to a troubled information technology project.
Inf. Syst. J., 2021

2020
Detection of early warning signals for overruns in IS projects: linguistic analysis of business case language.
Eur. J. Inf. Syst., 2020

2019
The Moderating Effects of Product Involvement on Escalation Behavior.
J. Comput. Inf. Syst., 2019

The Role of Evaluability Bias and the Fairness Effect in the Escalation of Commitment to Troubled Software Product Development Projects.
J. Assoc. Inf. Syst., 2019

Seeing the Trees or the Forest? The Effect of IT Project Managers' Mental Construal on IT Project Risk Management Activities.
Inf. Syst. Res., 2019

Data Governance, Consumer Privacy, and Project Status Reporting: Remembering H. Jeff Smith.
Inf. Syst. Frontiers, 2019

Editorial: Special issue on cyber security, privacy and ethics of information systems.
Inf. Syst. Frontiers, 2019

2018
CPOE-Enabled Coordination: Appropriation for Deep Structure Use and Impacts on Patient Outcomes.
MIS Q., 2018

Using Perspective-Taking to De-escalate Launch Date Commitment for Products with Known Software Defects.
J. Manag. Inf. Syst., 2018

Violations of health information privacy: The role of attributions and anticipated regret in shaping whistle-blowing intentions.
Inf. Syst. J., 2018

IT managers' vs. IT auditors' perceptions of risks: An actor-observer asymmetry perspective.
Inf. Manag., 2018

The effects of relative and criticism-based performance appraisals on task-level escalation in an IT project: a laboratory experiment.
Eur. J. Inf. Syst., 2018

Update Assimilation in App Markets: Is There Such a Thing as Too Many Updates?
Proceedings of the International Conference on Information Systems, 2018

2017
Impacts of organizational commitment, interpersonal closeness, and Confucian ethics on willingness to report bad news in software projects.
J. Syst. Softw., 2017

Risks and Controls in Internet-Enabled Reverse Auctions: Perspectives from Buyers and Suppliers.
J. Manag. Inf. Syst., 2017

The roles of mood and conscientiousness in reporting of self-committed errors on IT projects.
Inf. Syst. J., 2017

Does extended CPOE use reduce patient length of stay?
Int. J. Medical Informatics, 2017

2016
Winner's regret in online C2C Auctions: an automatic thinking perspective.
Inf. Syst. J., 2016

Collaborative partner or opponent: How the messenger influences the deaf effect in IT projects.
Eur. J. Inf. Syst., 2016

2015
The Effect of Moral Intensity on it Employees' Bad News Reporting.
J. Comput. Inf. Syst., 2015

Paradoxes and the Nature of Ambidexterity in IT Transformation Programs.
Inf. Syst. Res., 2015

How Does Computerized Provider Order Entry Implementation Impact Clinical Care Quality, Cycle Time, and Physician Job Demand Over Time?
Proceedings of the International Conference on Information Systems, 2015

How Values Shape Concerns about Privacy for Self and Others.
Proceedings of the International Conference on Information Systems, 2015

Societal Factors, Internet Privacy Concerns, and Self-Disclosure: The Case of Social Networking Sites in Saudi Arabia.
Proceedings of the 21st Americas Conference on Information Systems, 2015

2014
The Dynamics of IT Project Status Reporting: A Self-Reinforcing Cycle of Distrust.
J. Assoc. Inf. Syst., 2014

Blending bureaucratic and collaborative management styles to achieve control ambidexterity in IS projects.
Eur. J. Inf. Syst., 2014

The role of a bad news reporter in information technology project escalation: a deaf effect perspective.
Data Base, 2014

Using Perspective Taking to De-Escalate Commitment to Software Product Launch Decisions.
Proceedings of the International Conference on Information Systems, 2014

Optimism Bias in Managing IT Project Risks: a Construal Level Theory Perspective.
Proceedings of the 22st European Conference on Information Systems, 2014

2013
Control Balancing in Information Systems Development Offshoring Projects.
MIS Q., 2013

Understanding the most critical skills for managing IT projects: A Delphi study of IT project managers.
Inf. Manag., 2013

How user risk and requirements risk moderate the effects of formal and informal control on the process performance of IT projects.
Eur. J. Inf. Syst., 2013

2012
The Bumpy Road to Universal Access: An Actor-Network Analysis of a U.S. Municipal Broadband Internet Initiative.
Inf. Soc., 2012

Hybrid Relational-Contractual Governance for Business Process Outsourcing.
J. Manag. Inf. Syst., 2012

The Effect of an Initial Budget and Schedule Goal on Software Project Escalation.
J. Manag. Inf. Syst., 2012

Understanding overbidding behavior in C2C auctions: an escalation theory perspective.
Eur. J. Inf. Syst., 2012

Ambidextrous IS Strategy: The Dynamic Balancing Act of Developing a 'Transform & Merge' Strategy in the Banking Industry.
Proceedings of the International Conference on Information Systems, 2012

2011
Addressing Digital Inequality for the Socioeconomically Disadvantaged Through Government Initiatives: Forms of Capital That Affect ICT Utilization.
Inf. Syst. Res., 2011

Buyers' Perceptions of the Risks of Internet Enabled Reverse Auctions.
Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

2010
Bad news reporting on troubled IT projects: Reassessing the mediating role of responsibility in the basic whistleblowing model.
J. Syst. Softw., 2010

Control in Internal and Outsourced Software Projects.
J. Manag. Inf. Syst., 2010

Comparing senior executive and project manager perceptions of IT project risk: a Chinese Delphi study.
Inf. Syst. J., 2010

Toward a Theory of Whistleblowing Intentions: A Benefit-to-Cost Differential Perspective.
Decis. Sci., 2010

2009
The Effect of IT Failure Impact and Personal Morality on IT Project Reporting Behavior.
IEEE Trans. Engineering Management, 2009

Effects of information technology failures on the market value of firms.
J. Strateg. Inf. Syst., 2009

IT project managers' construction of successful project management practice: a repertory grid investigation.
Inf. Syst. J., 2009

Identifying and overcoming the challenges of implementing a project management office.
Eur. J. Inf. Syst., 2009

Organizational Silence and Whistle-Blowing on IT Projects: An Integrated Model.
Decis. Sci., 2009

De-escalating IT projects: the DMM model.
Commun. ACM, 2009

2008
The influence of checklists and roles on software practitioner risk perception and decision-making.
J. Syst. Softw., 2008

Overcoming the Mum Effect in IT Project Reporting: Impacts of Fault Responsibility and Time Urgency.
J. Assoc. Inf. Syst., 2008

Making IT Project De-Escalation Happen: An Exploration into Key Roles.
J. Assoc. Inf. Syst., 2008

The post mortem paradox: a Delphi study of IT specialist perceptions.
Eur. J. Inf. Syst., 2008

Information Technology Project Escalation: A Process Model.
Decis. Sci., 2008

How User and Requirement Risks Moderate the Effects of Formal and Informal Controls on IT Project Performance.
Proceedings of the International Conference on Information Systems, 2008

2007
Reporting bad news on software projects: the effects of culturally constituted views of face-saving.
Inf. Syst. J., 2007

A Meta-Analysis Comparing the Sunk Cost Effect for IT and Non-IT Projects.
Inf. Resour. Manag. J., 2007

The effects of optimistic and pessimistic biasing on software project status reporting.
Inf. Manag., 2007

Attention-shaping tools, expertise, and perceived control in IT project risk assessment.
Decis. Support Syst., 2007

The Bounded Rationality Bias in Managerial Valuation of Real Options: Theory and Evidence from IT Projects.
Decis. Sci., 2007

Escalation: The Role of Problem Recognition and Cognitive Bias.
Decis. Sci., 2007

Organizational Factors and Bad News Reporting on Troubled IT Projects.
Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007

2006
Functionality Risk in Information Systems Development: An Empirical Investigation.
IEEE Trans. Engineering Management, 2006

Understanding Digital Inequality: Comparing Continued Use Behavioral Models of the Socio-Economically Advantaged and Disadvantaged.
MIS Q., 2006

Theorizing in information systems research: A reflexive analysis of the adaptation of theory in information systems research.
J. Assoc. Inf. Syst., 2006

The challenges of redressing the digital divide: a tale of two US cities.
Inf. Syst. J., 2006

Relative importance of evaluation criteria for enterprise systems: a conjoint study.
Inf. Syst. J., 2006

Assimilation patterns in the use of electronic procurement innovations: A cluster analysis.
Inf. Manag., 2006

Information Systems Project Continuation in Escalation Situations: A Real Options Model.
Decis. Sci., 2006

The Role of Perceived Control, Attention-Shaping, and Expertise in IT Project Risk Assessment.
Proceedings of the 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), 2006

2005
Beyond Cost: The Drivers of COTS Application Value.
IEEE Softw., 2005

Understanding Digital Inequality.
Proceedings of the International Conference on Information Systems, 2005

Leverage Points for Addressing Digital Inequality: Comparing Under Privileged Adopters and Non-Adopters of High Speed Internet TV.
Proceedings of the A Conference on a Human Scale. 11th Americas Conference on Information Systems, 2005

2004
Project Management Courses in IS Graduate Programs: What is being Taught?
J. Inf. Syst. Educ., 2004

Trojan actor-networks and swift translation: Bringing actor-network theory to IT project escalation studies.
Inf. Technol. People, 2004

Understanding software project risk: a cluster analysis.
Inf. Manag., 2004

How Software Project Risk Affects Project Performance: An Investigation of the Dimensions of Risk and an Exploratory Model.
Decis. Sci., 2004

'Why didn't somebody tell me?': climate, information asymmetry, and bad news about troubled projects.
Data Base, 2004

Software project risks and their effect on outcomes.
Commun. ACM, 2004

The one-minute risk assessment tool.
Commun. ACM, 2004

The Effects of Scapegoating on Willingness to Report Bad News on Troubled Software Projects.
Proceedings of the 10th Americas Conference on Information Systems, 2004

2003
Reporting bad news about software projects: impact of organizational climate and information asymmetry in an individualistic and a collectivistic culture.
IEEE Trans. Engineering Management, 2003

Why software projects escalate: the importance of project management constructs.
IEEE Trans. Engineering Management, 2003

The reluctance to report bad news on troubled software projects: a theoretical model.
Inf. Syst. J., 2003

The user-developer communication process: a critical case study.
Inf. Syst. J., 2003

Predicting information technology project escalation: A neural network approach.
Eur. J. Oper. Res., 2003

Bridging the Digital Divide: The Story of the Free Internet Initiative in LaGrange, Georgia.
Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS-36 2003), 2003

2002
The challenge of accurate software project status reporting: a two-stage model incorporating status errors and reporting bias.
IEEE Trans. Engineering Management, 2002

Feedback Channels: Using Social Presence Theory to Compare Voice Mail to E-Mail.
J. Inf. Syst. Educ., 2002

Reconciling user and project manager perceptions of IT project risk: a Delphi study.
Inf. Syst. J., 2002

The Challenges of Redressing the Digital Divide: A Tale of Two Cities.
Proceedings of the International Conference on Information Systems, 2002

2001
Keeping Mum as the Project Goes Under: Toward an Explanatory Model.
J. Manag. Inf. Syst., 2001

Identifying Software Project Risks: An International Delphi Study.
J. Manag. Inf. Syst., 2001

Blowing the whistle on troubled software projects.
Commun. ACM, 2001

The Challenges of Accurate Project Status Reporting.
Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), 2001

2000
De-escalating Information Technology Projects: Lessons from the Denver International Airport.
MIS Q., 2000

A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects.
MIS Q., 2000

Why Software Projects Escalate: An Empirical Analysis and Test of Four Theoretical Models.
MIS Q., 2000

An investigation of risk perception and risk propensity on the decision to continue a software development project.
J. Syst. Softw., 2000

Strategies for Heading Off is Project Failure.
Inf. Syst. Manag., 2000

Letters from the editors.
Data Base, 2000

1999
Turning Around Troubled Software Projects: An Exploratory Study of the Deescalation of Commitment to Failing Courses of Action.
J. Manag. Inf. Syst., 1999

From the Editors.
Data Base, 1999

1998
Beyond the interface: Ease of use and task/technology fit.
Inf. Manag., 1998

The Impact of Developer Reponsiveness on Perceptions of Usefulness and Ease of Use: An Extension of the Technology Acceptance Model.
Data Base, 1998

A Framework for Identifying Software Project Risks.
Commun. ACM, 1998

1997
Testing the technology acceptance model across cultures: A three country study.
Inf. Manag., 1997

Turning runaway software projects around: The de-escalation of commitment to failing courses of action.
Proceedings of the Eighteenth International Conference on Information Systems, 1997

Understanding the Nature and Extent of IS Project Escalation: Results from a Survey of IS Audit and Control Professionals.
Proceedings of the 30th Annual Hawaii International Conference on System Sciences (HICSS-30), 1997

1996
Panel 14 Is What We Know About Top Management Support Practically Useful? A Challenge to the Conventional Wisdom.
Proceedings of the Seventeenth International Conference on Information Systems, 1996

1995
Pulling the Plug: Software Project Management and the Problem of Project Escalation.
MIS Q., 1995

Understanding Runaway Information Technology Projects: Results from an International Research Program Based on Escalation Theory.
J. Manag. Inf. Syst., 1995

Usefulness and ease of use: field study evidence regarding task considerations.
Decis. Support Syst., 1995

Customer-Development Links in Software Development.
Commun. ACM, 1995

1994
Managing IT Projects for Success: Reengineering or Better Project Management?
Proceedings of the Fifteenth International Conference on Information Systems, 1994

Understanding Runaway IT Projects: Preliminary Results from a Program of Research Based on Escalation Theory.
Proceedings of the 27th Annual Hawaii International Conference on System Sciences (HICSS-27), 1994

1993
Laboratory Studies of IS Failure as Escalating Commitment to a Failing Course of Action: Overcoming the Obstacles.
Proceedings of the Fourteenth International Conference on Information Systems, 1993


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