Mamadou Thiongane

According to our database, Mamadou Thiongane authored at least 6 papers between 2015 and 2021.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2021

Learning-Based Prediction of Conditional Wait Time Distributions in Multiskill Call Centers.

Mamadou Thiongane, Wyean Chan, Pierre L'Ecuyer

Proceedings of the Operations Research and Enterprise Systems, 2021

Modeling And Analyzing Cloud Auto-Scaling Mechanism Using Stochastic Well-Formed Coloured Nets.

Mohamed M. Ould Deye, Mamadou Thiongane, Mbaye Sene

Proceedings of the 35th International ECMS International Conference on Modelling and Simulation, 2021

2020

Delay Predictors in Multi-skill Call Centers: An Empirical Comparison with Real Data.

Mamadou Thiongane, Wyean Chan, Pierre L'Ecuyer

Proceedings of the 9th International Conference on Operations Research and Enterprise Systems, 2020

2016

Inter-dependent, heterogeneous, and time-varying service-time distributions in call centers.

Rouba Ibrahim, Pierre L'Ecuyer, Haipeng Shen, Mamadou Thiongane

Eur. J. Oper. Res., 2016

New history-based delay predictors for service systems.

Mamadou Thiongane, Wyean Chan, Pierre L'Ecuyer

Proceedings of the Winter Simulation Conference, 2016

2015

Waiting time predictors for multi-skill call centers.

Mamadou Thiongane, Wyean Chan, Pierre L'Ecuyer

Proceedings of the 2015 Winter Simulation Conference, 2015