Maarten C. Hoeve

According to our database, Maarten C. Hoeve authored at least 1 paper in 2011.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2011

Web vs Phone based Service Experiences: Effects of Emotions on Customer Satisfaction Across Sectors.

Luuk P. A. Simons, Mark de Reuver, David J. Langley, Roelien Attema-van Waas, Maarten C. Hoeve, Femke Hulsbergen, Nicole de Koning

Proceedings of the 24th Bled eConference: eFuture Creating Solutions for the Individual, 2011