Lorentsa Gkinko

According to our database, Lorentsa Gkinko authored at least 6 papers between 2021 and 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2023

The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users.

Lorentsa Gkinko, Amany R. Elbanna

Int. J. Inf. Manag., April, 2023

2022

Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace.

Lorentsa Gkinko, Amany R. Elbanna

Inf. Technol. People, 2022

AI chatbots sociotechnical research: An overview and future directions.

Lorentsa Gkinko, Amany R. Elbanna

Proceedings of the 8th International Workshop on Socio-Technical Perspective in Information Systems Development (STPIS 2022), 2022

Good Morning Chatbot, Do I Have Any Meetings Today? Investigating Trust in AI Chatbots in a Digital Workplace.

Lorentsa Gkinko, Amany R. Elbanna

Proceedings of the Co-creating for Context in the Transfer and Diffusion of IT, 2022

2021

Chatbots at Work: A Taxonomy of the Use of Chatbots in the Workplace.

Lorentsa Gkinko, Amany R. Elbanna

Proceedings of the Responsible AI and Analytics for an Ethical and Inclusive Digitized Society, 2021

AI in the Workplace: Exploring Chatbot Use and Users' Emotions.

Lorentsa Gkinko, Amany R. Elbanna

Proceedings of the Responsible AI and Analytics for an Ethical and Inclusive Digitized Society, 2021