Lesley Trenner
According to our database1,
Lesley Trenner
authored at least 4 papers
between 1987 and 1998.
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Bibliography
1998
The politics of usability - a practical guide to designing usable systems in industry.
BCS practitioner series, Springer, ISBN: 978-3-540-76181-5, 1998
1989
A comparative survey of the friendliness of online "help" in interactive information retrieval systems.
Inf. Process. Manag., 1989
1987
How to win friends and influence people: definitions of user-friendliness in interactive computer systems.
J. Inf. Sci., 1987
An experiment to assess the friendliness of error messages from interactive information retrieval systems.
J. Inf. Sci., 1987