Leonhard Frank
According to our database1,
Leonhard Frank
authored at least 4 papers
between 2016 and 2018.
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Bibliography
2018
Kundenzentriertes vs. effizientes Prozessdesign in einer digitalen Welt - Auswirkungen von Prozess-Design-Entscheidungen auf die (Digital) Customer Experience.
HMD Prax. Wirtsch., 2018
Do Not Forget About Smart Towns - How to Bring Customized Digital Innovation to Rural Areas.
Bus. Inf. Syst. Eng., 2018
2017
Proceedings of the International Conference on Information Systems, 2017
2016
Customer Experience Versus Process Efficiency: Towards an Analytical Framework About Ambidextrous BPM.
Proceedings of the International Conference on Information Systems, 2016