Leonardo Muñoz
Orcid: 0000-0002-9673-1013
According to our database1,
Leonardo Muñoz
authored at least 4 papers
between 2018 and 2024.
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Bibliography
2024
Digital capabilities assessment for supporting the transformation of the customer experience.
CoRR, 2024
2019
A model to assess customer alignment through customer experience concepts - Preprint version.
CoRR, 2019
Proceedings of the Business Information Systems Workshops, 2019
2018
Business and Information Technology Alignment Measurement - A Recent Literature Review.
Proceedings of the Business Information Systems Workshops, 2018