Laura Z. Luan

According to our database, Laura Z. Luan authored at least 11 papers between 2002 and 2011.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of three.

2011

Polygraph: System for Dynamic Reduction of False Alerts in Large-Scale IT Service Delivery Environments.

Sangkyum Kim, Winnie Cheng, Shang Guo, Laura Z. Luan, Daniela Rosu, Abhijit Bose

Proceedings of the 2011 USENIX Annual Technical Conference, 2011

2009

A service delivery platform for server management services.

Jon Lenchner, Daniela Rosu, Nicole F. Velasquez, Shang Guo, Ken Christiance, Don DeFelice, Prasad M. Deshpande, Krishna Kummamuru, Naama Kraus, Laura Z. Luan, Debapriyo Majumdar, Martin McLaughlin, Shila Ofek-Koifman, Deepak Padmanabhan, Charles Perng, Haggai Roitman, Christopher Ward, James Young

IBM J. Res. Dev., 2009

Towards an optimized model of incident ticket correlation.

Patricia Marcu, Genady Grabarnik, Laura Z. Luan, Daniela Rosu, Larisa Shwartz, Christopher Ward

Proceedings of the Integrated Network Management, 2009

Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud.

Rajeev Gupta, K. Hima Prasad, Laura Z. Luan, Daniela Rosu, Christopher Ward

Proceedings of the 2009 IEEE International Conference on Services Computing (SCC 2009), 2009

2005

Low traffic overlay networks with large routing tables.

Chunqiang Tang, Melissa J. Buco, Rong N. Chang, Sandhya Dwarkadas, Laura Z. Luan, Edward So, Christopher Ward

Proceedings of the International Conference on Measurements and Modeling of Computer Systems, 2005

Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems.

Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang

Proceedings of the 2005 IEEE International Conference on Web Services (ICWS 2005), 2005

PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics.

Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang, Christopher Ward

Proceedings of the 2005 IEEE International Conference on Services Computing (SCC 2005), 2005

2004

Utility computing SLA management based upon business objectives.

Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu

IBM Syst. J., 2004

Integration and Exploitation of SLA Management Data using the DIRECT Metadata Management Framework.

Christopher Ward, Nianhua Li, Melissa J. Buco, Rong N. Chang, Laura Z. Luan

Proceedings of the 2nd International Conference Computing, 2004

2003

Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM.

Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu, Tevfik Kosar, Syed Umair Ahmed Shah

Proceedings of the 6th International Symposium on Autonomous Decentralized Systems (ISADS 2003), 2003

2002

A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts.

Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan

Proceedings of the E-Commerce and Web Technologies, Third International Conference, 2002