Knut Kvale

Orcid: 0000-0001-5453-8031

According to our database1, Knut Kvale authored at least 17 papers between 1990 and 2023.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

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Links

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Bibliography

2023
A character-based analysis of impacts of dialects on end-to-end Norwegian ASR.
Proceedings of the 24th Nordic Conference on Computational Linguistics, 2023

2021
How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements?
Proceedings of the Industry Forum at BPM 2021 co-located with 19th International Conference on Business Process Management (BPM 2021), 2021

2020
Understanding the User Experience of Customer Service Chatbots: What Can We Learn from Customer Satisfaction Surveys?
Proceedings of the Chatbot Research and Design - 4th International Workshop, 2020

2019
Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues.
Proceedings of the Chatbot Research and Design - Third International Workshop, 2019

2016
Design Feedback From Users Through an Online Social Platform: Benefits and Limitations.
Interact. Comput., 2016

2014
Customer support as a source of usability insight: why users call support after visiting self-service websites.
Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, 2014

2008
How do the elderly talk to a natural language call routing system?
Proceedings of the 9th Annual Conference of the International Speech Communication Association, 2008

2006
KUNSTI - Knowledge Generation for Norwegian Language Technology.
Proceedings of the Fifth International Conference on Language Resources and Evaluation, 2006

2005
A speech centric mobile multimodal service useful for dyslectics and aphasics.
Proceedings of the 9th European Conference on Speech Communication and Technology, 2005

1998
Dialect maps and dialect research; useful tools for automatic speech recognition?
Proceedings of the 5th International Conference on Spoken Language Processing, Incorporating The 7th Australian International Speech Science and Technology Conference, Sydney Convention Centre, Sydney, Australia, 30th November, 1998

1997
"four-and-twenty, twenty-four". what's in a number?
Proceedings of the Fifth European Conference on Speech Communication and Technology, 1997

Improved automatic recognition of Norwegian natural numbers by incorporating phonetic knowledge.
Proceedings of the 1997 IEEE International Conference on Acoustics, 1997

1996
Norwegian numerals: a challenge to automatic speech recognition.
Proceedings of the 4th International Conference on Spoken Language Processing, 1996

1995
EUROM - a spoken language resource for the EU - the SAM projects.
Proceedings of the Fourth European Conference on Speech Communication and Technology, 1995

1994
On the connection between manual segmentation conventions and "errors" made by automatic segmentation.
Proceedings of the 3rd International Conference on Spoken Language Processing, 1994

1992
The multifarious r-sound.
Proceedings of the Second International Conference on Spoken Language Processing, 1992

1990
Automatic alignment of phonemic labels with continuous speech.
Proceedings of the First International Conference on Spoken Language Processing, 1990


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