Kay Jan Wong

According to our database, Kay Jan Wong authored at least 2 papers between 2020 and 2022.

Collaborative distances:

• Dijkstra number of seven.
• Erdős number of six.

2022

Improving Operation Efficiency through Predicting Credit Card Application Turnaround Time with Index-based Encoding.

Jing Xiang Toh, Kay Jan Wong, Samarth Agarwal, Xuejie Zhang, John Jianan Lu

Proceedings of the Companion of The Web Conference 2022, Virtual Event / Lyon, France, April 25, 2022

2020

Personalized Digital Customer Services for Consumer Banking Call Centre using Neural Networks.

Xuejie Zhang, Samarth Agarwal, Ruth Choy, Kay Jan Wong, Lecia Lim, Ying Yang Lee, John Jianan Lu

Proceedings of the 2020 International Joint Conference on Neural Networks, 2020