Katharina Blöcher

According to our database, Katharina Blöcher authored at least 5 papers between 2018 and 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2023

Managing Customer Data in Data-driven Service Innovation: A Framework of Data Principles.

Katharina Blöcher, Olaf Reinhold, Rainer Alt

Proceedings of the Digital Responsibility: Social, 2023

2022

From Personal Data to Service Innovation - Guiding the Design of New Service Opportunities.

Katharina Blöcher, Fabian Hunke, Rainer Alt, Gerhard Satzger

Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

2021

AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry.

Katharina Blöcher, Rainer Alt

Electron. Mark., 2021

2020

Customer Data Mapping - A Method for data-driven Service Innovation.

Katharina Blöcher, Matthias Wittwer, Rainer Alt

Proceedings of the Entwicklungen, 2020

2018

An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management.

Katharina Blöcher, Rainer Alt

Proceedings of the Exploring Service Science - 9th International Conference, 2018