Kateryna Glukhovtsova
According to our database1,
Kateryna Glukhovtsova
authored at least 2 papers
in 2013.
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Bibliography
2013
An Integrated Development Framework for Advanced IT-Service Management: Proof-of-Concept Project in Universities Domain.
Proceedings of the Information and Communication Technologies in Education, Research, and Industrial Applications, 2013
An Intelligent Approach to Increase Efficiency of IT-Service Management Systems: University Case-Study.
Proceedings of the 9th International Conference on ICT in Education, 2013